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Kelly Nissan of Woburn

Woburn, MA

4.2
957 Reviews
At Kelly Nissan of Woburn, we offer a wonderful selection of new and pre-owned Nissan vehicles, along with well-maintained non-Nissan pre-owned vehicles. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. Our team at Kelly Nissan of Woburn is excited to help you with all of your vehicle purchasing and servicing needs. We have genuine OEM Nissan parts available, Nissan Certified Master Technicians, and a broad collection of new and pre-owned Nissan vehicles for your convenience. We invite you to visit our dealership conveniently located at the junction of Route 93 and Route 128 or start your shopping experience online at our Kelly Nissan of Woburn website. Our dealership looks forward to helping you with all of your automotive needs!
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95 Cedar Street

Woburn, MA

01801

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Showing 957 reviews

April 05, 2024

I dealt with Chelsea she was professional and very informative. Nicole online sales was great More

by em69112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Chiavelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Dickinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Kelly Nissan of Woburn responded

That is great to hear, em69112! We're thrilled to learn that Chelsea and Nicole provided you with professional and informative service. If you have any questions or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

March 04, 2024

Horrible and Rude: I bought my Sentra from Kelly Nissan in 2015 and have had good experiences, until now. I called in because of an issue I was having and could not have been treated more rudely by Briana. More

by mountainstronsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Gerardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Kelly Nissan of Woburn responded

We are sorry to learn about this, mountainstronsten. Please feel free to reach out to us directly at 781-835-3500 so we can look into this further. Thank you!

February 22, 2024

We always used this dealership and they never disappoint. Our sales consultant, Jomar Mayan, was very professional and understood our goal for our trade-in and what our preference was with another Murano an More

by Ed and Patty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jomar Mayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Kelly Nissan of Woburn responded

Hi Ed and Patty! Thank you both so much for taking the time to share this with us! We're thrilled to hear that Jomar provided you with professional service and understood your needs regarding your trade-in and new Nissan Murano SL. It's wonderful to know that our team was able to handle the registration transfer and insurance seamlessly, making your experience smooth and hassle-free. We truly appreciate your recommendation and look forward to serving you for many years to come. If there's anything else we can do for you, please don't hesitate to reach out!

Mar 01, 2024 -

Ed and Patty responded

Absolutely.. we are a customer for life 😉 Thank you all. Ed and Patty

February 22, 2024

I just had my rogue serviced at Kelly Nissan today, Briana the service tech took the vehicle in for an oil change , tire rotation and wiper blades. I was very pleased with getting my vehicle ba More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Kelly Nissan of Woburn responded

Joe, thank you for choosing Kelly Nissan of Woburn for your Rogue's service needs! We're delighted to hear that Brianna provided you with efficient and thorough service, completing your oil change, tire rotation, and wiper blade replacement in a timely manner. Your satisfaction is our priority, and we're glad we could meet your expectations. If there's anything else you need, please don't hesitate to reach out. We look forward to serving you again in the future!

February 19, 2024

Such a great car buying experience. As someone who usually gets anxiety around having to negotiate for a new car, Joe Gulino helped me with the process with each step, went the extra mi More

by rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Kelly Nissan of Woburn responded

Thank you so much, Rachel! We are thrilled to hear that Joe and our finance team provided you with exceptional service and made the process as seamless as possible. We understand that purchasing a new car can be stressful, and we are delighted that Joe and our team were able to make it a positive experience for you. We strive to provide our customers with top-notch service and to ensure that every step of the process is smooth and enjoyable. We are also pleased to hear that our team was able to assist you with the hiccup regarding your out-of-state license transfer, ensuring that you could get your new car quickly and securely. If there is anything else we can do for you, please do not hesitate to reach out!

February 17, 2024

Courtesy outstanding very friendly and make you feel at home favorite dealership they go the extra mile More

by Sheiladoucette05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Kelly Nissan of Woburn responded

Thank you so much, Sheila! We are happy to see that you had the opportunity to work with Brianna and Jesus and they both made you feel so comfortable. We really appreciate you taking the time to share this with us - please do not hesitate to reach out if there is anything else we can do for you!

January 30, 2024

It’s always a great experience and Kelly Nissan in Stoneham mass. I am very confident and I believe they’re very honest what they let me know about my vehicle. Thank you, Herb. More

by herbster54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Kelly Nissan of Woburn responded

You are more than welcome, Herb! We're happy to see that you had the opportunity to work with Phi Phi and Jesus and that they both took excellent care of you! Thank you so much for taking the time to share this with us!

January 22, 2024

The service department is absolutely horrible. AVOID at all costs, they are dishonest and don't stand behind their word or their work. More

by bondnj0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Teyssedou
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Gerardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Kelly Nissan of Woburn responded

We have reviewed are call logs and our database and have nobody in our system with this name and we have not had anyone call that was upset over the past few days. This review is not an accurate review of Kelly Nissan of Woburn, our staff or the outstanding level of services that provide.

January 17, 2024

I go to this dealership again and again because of their great customer service. Service advisor Jesus Alvarez is so friendly and very accommodating every time. More

by danteperinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Kelly Nissan of Woburn responded

We love to hear that, Dante! We are happy to know that Jesus continues to take excellent care of you and that you always have such a great experience! Thank you so much for your continued support!

January 16, 2024

I dropped my car late afternoon for an appointment the next day … they called just before closing and told me the car would be ready the next morning… everything was in good shape and helped with the coup More

by Kmalbert65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Kelly Nissan of Woburn responded

Thank you so much, Kmalbert65, for sharing your positive experience with us! We're pleased to hear that our team was able to efficiently service your vehicle, and we appreciate your acknowledgment of our efforts to provide the best savings through the coupon. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out!

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