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Kelly Nissan of Woburn

Woburn, MA

4.2
961 Reviews
At Kelly Nissan of Woburn, we offer a wonderful selection of new and pre-owned Nissan vehicles, along with well-maintained non-Nissan pre-owned vehicles. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. Our team at Kelly Nissan of Woburn is excited to help you with all of your vehicle purchasing and servicing needs. We have genuine OEM Nissan parts available, Nissan Certified Master Technicians, and a broad collection of new and pre-owned Nissan vehicles for your convenience. We invite you to visit our dealership conveniently located at the junction of Route 93 and Route 128 or start your shopping experience online at our Kelly Nissan of Woburn website. Our dealership looks forward to helping you with all of your automotive needs!
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95 Cedar Street

Woburn, MA

01801

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Showing 961 reviews

April 04, 2021

Everyone was very nice. They took time to listen to my issue. They did full diagnostics. Two different people took the car out to try & hear & feel the noise, but could not duplicate the issue I have had. More

by Ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chapski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was one of the guys in above list that was good too but don’t remember name.
Apr 05, 2021 -

Kelly Nissan of Woburn responded

Hi Ruth! We are happy to know that everyone was so helpful and friendly and that they made sure you were well taken care of! It is great that Brian made sure that the issue on your car was taken care of and that everything was explained to you. Thank you, Ruth, for taking the time to share your experience with us!

March 12, 2021

My fiancé and I enjoyed working with Jomar so much. He was patient, informative, and at no point did I feel like I was being pressured to purchase. i would definitely recommend Jomar and Kelly Nissan of W More

by ashleyzeboski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jomar Mayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Kelly Nissan of Woburn responded

On behalf of Jomar, thank you, Ashley! We are happy to know that both you and your fiancé have been well taken care of and that Jomar was so helpful and friendly! We really appreciate your recommendation! Thanks again, Ashley!

February 22, 2021

Great service! Very friendly and helpfully, I dealt with Mike the entire time and would 100% go back to him to purchase another car! Great service! More

by dwarwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sullivan , Mike Sullivan
Feb 25, 2021 -

Kelly Nissan of Woburn responded

On behalf of Mike, thank you! We are happy to know that you received great service and that Mike took such good care of you. We really appreciate you taking the time to share this with us!

February 22, 2021

Amazing! I recently purchased a car and was helped by Mike! Super friendly answered all my questions, super friendly and helpful will definitely go back and purchase another car from him :) More

by dwarwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sullivan
Feb 25, 2021 -

Kelly Nissan of Woburn responded

That means a lot to us! We are happy to know that you had such a great experience working with Mike and that he made sure you were well taken care of! Thank you for sharing this with us! We will be sure to pass this along to Mike!

February 15, 2021

Brandon was polite and explained to me everything that needs to be done but I was disappointed for two reasons : 1- He said it will take 2 days to get it fixed and took 2 weeks 2- He gave me a dirty c More

by blopes46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Daughtrey
Feb 18, 2021 -

Kelly Nissan of Woburn responded

We are sorry to learn about this. Please, feel free to reach out to us directly at 781-835-3500 so we can look into this further. Thank you!

Feb 19, 2021 -

blopes46 responded

I told Brandon how I felt about everything and he said that he was sorry but nothing was done. My car warranty bought at Nissan says that I could have a refund for flat tire but he said that it was my responsibility ( I got a dirty car with low pressure tire and I had to pay $25 to fix the flat tire ( the second day that I used it) . Honestly , not happy with this car dealer and I will not recommend it and want my review to be posted !!

February 05, 2021

Great experience with Brandon in the Service Dept. I will always get my car serviced here from now on. Thanks so much for your attention to detail. More

by Roywalters1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 06, 2021 -

Kelly Nissan of Woburn responded

Thank you, Roy! We are happy to know that you had a great time working with Brandon and that he took such good care of you and your car! We appreciate you taking the time to share your feedback with us!

January 30, 2021

Excellent customer service and attentive to my request. Job completed accurately as promised. Working with Brianna was easy and she is very professional and knowledgeable. More

by hzeph1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Kelly Nissan of Woburn responded

That is great to hear! We are pleased to know that you had the opportunity to work with Brianna and that she was so helpful and friendly! We appreciate you taking the time to share your experience with us!

January 13, 2021

Service advisor Phi Phi Hoang professional, efficient, addressing all questions and concerns. A definite asset to Kelly Nissan of Woburn. Great service and a courteous staff. More

by ruth_silva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Kelly Nissan of Woburn responded

Hi Ruth! We are pleased to know that you had the opportunity to work with Phi Phi and that he was more than helpful! Thank you for taking the time to share this with us!

January 08, 2021

Honestly Unsatisfied. I am concerned about the choice because the troubles start too early. A 2019 vehicle should be able to be driven for a while without any trouble. More

by yvesdor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Holloran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gulino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sicari
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jomar Mayan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Desrosier, Jennifer Quiroz, Zachary Conway, Mike Sullivan
Jan 08, 2021 -

Kelly Nissan of Woburn responded

So sorry to hear about your experience. Please contact me at your earliest convenience so I can get more information so that I can assist you. Steve Vitale 781-835-3500 svitale@kellyauto.com

January 06, 2021

It was simple and friendly staff, specially Holliane Pereira, she explained to me what she is going to do and gave me some advices. Thank you! More

by raghym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
Jan 07, 2021 -

Kelly Nissan of Woburn responded

On behalf of Holliane, thank you! We are pleased to know that you had such a pleasant experience and that Holliane made sure you were well taken care of. We appreciate you sharing your feedback with us!

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