Kelly Nissan of Route 33 - Service Center

First time bringing my baby in! First time I got my new Nissan serviced. I decided to go to Kelly Nissan, even though I live near another Nissan dealership, because they received re First time I got my new Nissan serviced. I decided to go to Kelly Nissan, even though I live near another Nissan dealership, because they received remarkable reviews and I figured it would be worth the trip. I was exactly right. Everyone there was so nice, friendly, (and possibly most importantly), helpful! I didn't feel like I was standing around in people's way, didn't know where to go or that they didn't want me there, which surprisingly some places make you feel. Start to finish, everything was great. Except one small thing, I was asked if I wanted a car wash on top of the service, I said, "sure that'd be great. A bird took a $#*7 on my car on the way over here". He replied, "don't worry, we'll get that bird $#*7 off your car for ya". I personally appreciate the candid language. So I left, got some lunch, got the call the car is all finished up, came back, paid the man, walked out to my car and... There's the bird $#*7 still sitting on my car, in the same spot. I chuckled, got in my car and left. I really didn't care because I wasn't expecting a car wash on the way over so no big deal, but if you're going to offer it out of the blue, you should probably make sure it gets done. So, 4 stars. Would do 4.9/5 if I could. Keep up the great work over there! Except the car washes... More

Kelly Nissan staff goes above and beyond. Now the thing that sets Kelly Dealership apart from the rest. My son had a problem and Kelly fixed it, and said if you still have a problem bring it b Now the thing that sets Kelly Dealership apart from the rest. My son had a problem and Kelly fixed it, and said if you still have a problem bring it back. It was still not right and we brought it back and they did get it right. I had a problem and they were very quick to resolve it. But not only resolve it, they wanted to resolve it the same day. They asked me would I mind taking a loaner car while they did the work. More

Great Service and Associates! I have been with Kelly Nissan over ten years. Their Associates explain everything that has to be done. They are courteous, understanding and knowled I have been with Kelly Nissan over ten years. Their Associates explain everything that has to be done. They are courteous, understanding and knowledgeable. I highly recommend Kelly Nissan and why I chose to stay with them when I purchased my second Nissan car in 2016. More

Last visit Friendly, knowledgeable and concerned for doing the job right the first time. The overall experience is of the highest quality each time I visit Kelly Friendly, knowledgeable and concerned for doing the job right the first time. The overall experience is of the highest quality each time I visit Kelly. More

Best Kelly Dealer for Sales & Service Always satisfied with my car getting service at Kelly Nissan. Everyone is very good at there job. They treat you like family. I would recommend the de Always satisfied with my car getting service at Kelly Nissan. Everyone is very good at there job. They treat you like family. I would recommend the dealership to anyone looking for a new or used vehicle. More

Customer for over 10 years The entire dealership sales and service is awesome. That is why we keep coming back for service and new car needs. Thanks so much for all your attent The entire dealership sales and service is awesome. That is why we keep coming back for service and new car needs. Thanks so much for all your attention to the customer! More

Review Excellent service everyone was great people were friendly, would recommend again for any other service. The service was very timely, they were very in Excellent service everyone was great people were friendly, would recommend again for any other service. The service was very timely, they were very informative with my car. More

Car maintenance Staff was professional and courteous. Upon completion, the service employee stepped me through what was performed on my vehicle. The appointment took Staff was professional and courteous. Upon completion, the service employee stepped me through what was performed on my vehicle. The appointment took a total of 40 minutes More

service Service advisor was great. Very considerate of keeping me informed of what was done and what should be done. They were going to wash my vehicle, but r Service advisor was great. Very considerate of keeping me informed of what was done and what should be done. They were going to wash my vehicle, but realized I had rock salt in the bed of my truck and did not want to disturb anything. More

Great service! Very helpful and quick service. Definitely would recommend to friends and family. Gave great advice and was patient through the process of me getting Very helpful and quick service. Definitely would recommend to friends and family. Gave great advice and was patient through the process of me getting the car. More