Kelly Nissan of Route 33 - Service Center

Excellent Everyone was very nice. They were patient, they answered all of my questions. I am in the service industry and the service at Kelly Nissan is top clas Everyone was very nice. They were patient, they answered all of my questions. I am in the service industry and the service at Kelly Nissan is top class More

yearly maintenence I went to the dealership for the yearly protective coat on my SUV and vacuuming. They were just great! They told me my vehicle would be done in approx I went to the dealership for the yearly protective coat on my SUV and vacuuming. They were just great! They told me my vehicle would be done in approximately 2hrs and it was. It looked just as great as when I drove it off of the lot. People are friendly and courteous. I will definitely return! More

Maintenance Appointment Friendly staff, clean service area with food, beverages and free WiFi , updates periodically on status of work done on my auto....affordable rates on Friendly staff, clean service area with food, beverages and free WiFi , updates periodically on status of work done on my auto....affordable rates on parts and labor....exactly what I’m looking for in a service experience More

Service has progressively improved over the last 7 years. I've been having my Rogue serviced since purchasing it new in 2011. The service department personnel have always performed with professionalism and c I've been having my Rogue serviced since purchasing it new in 2011. The service department personnel have always performed with professionalism and compassion (Larry Hughes most of the time). Always attempting to accommodate my concerns about repair work and costs with no pressure applied re. my decisions. The department has definitely improved since 2011. More

Very attentive to my needs Upon a routine inspection of my Rogue, the mechanic noticed a slight grease leak near the front axle. Mike (service rep.) informed me of the finding. Upon a routine inspection of my Rogue, the mechanic noticed a slight grease leak near the front axle. Mike (service rep.) informed me of the finding. After informing him of an extended warrrenty policy I purchased he contacted the insurance company to see if they would cover it. After a lengthy, but typical wait, the insurance company refused to pay the cost and stated the problem was not covered. Mike stayed on the case and was able to get the insurance company to reconsider their initial stance. After a $100 deductable, the problem was fixed in a timely manner and all is good again. Even on a busy day and with many customers, Mike was able to put my mind at ease by dealing with an insurance company. More

30,000 and detailing Excellent job. Loved the detail job in addition to replacing rotors and doing 30,000 service. Love working with this dealer. Wonderful people and e Excellent job. Loved the detail job in addition to replacing rotors and doing 30,000 service. Love working with this dealer. Wonderful people and extreme attentive. More

Thorough, Efficient, Friendly, and Reasonable Made my appointment on-line. Came in and was greeted as I exited the car. Was immediate introduced to my Services Attendant, Rian. He confirm my name Made my appointment on-line. Came in and was greeted as I exited the car. Was immediate introduced to my Services Attendant, Rian. He confirm my name and what services I had listed and reminded me I needed to have an inspection. He reviewed the paperwork with me and I signed approval since I needed a replacement for my lost keyless entry, a State Inspection, and a 35000 mile service. Rian went over everything and estimated about how long it may take. He offered me a ride home and I gratefully accepted the 2 miles trip. Later, I received a tel call advising me the work was completed and a car was dispatched to my home. Upon returning to the dealership, I ,received the completed invoice which Rian reviewed and brought me to the cashier for payment. A polite young lady advised me of my earned credits, reviewed the invoice and cheerfully paid the bill. More

Good service . Very friendly and knowledgeable. Quick service. I would definitely recommend Kelly Nissan for good service as well as good sales. I will be back for . Very friendly and knowledgeable. Quick service. I would definitely recommend Kelly Nissan for good service as well as good sales. I will be back for future service. More

Stellar experience! Everyone was very helpful and accommodating. Time spent waiting was minimum. Sales person. Matt, and Manager, Jeff, stopped while I was waiting and Everyone was very helpful and accommodating. Time spent waiting was minimum. Sales person. Matt, and Manager, Jeff, stopped while I was waiting and said hello. More

always friendly and professional every time I visit I am greeted with a friendly smile and professional courtesy. the establishment is always clean and amenities are plentiful. servic every time I visit I am greeted with a friendly smile and professional courtesy. the establishment is always clean and amenities are plentiful. service is quick and comprehensive. More