Kelly Nissan of Route 33 - Service Center

Excellent Service! I drove into the service drive and was greeted by the sweetest man. He asked for all necessary documentation in order to prepare the service advisors I drove into the service drive and was greeted by the sweetest man. He asked for all necessary documentation in order to prepare the service advisors and myself for my inspection. Awesome start! My service advisor, Michael Royer, was extremely polite and knowledgeable. He listened to the issues I had with another smaller shop (whom tried to tell me I needed $650 worth of repairs and labor) and reassured me that they would perform the inspection and let me know what they find. Fast forward an hour later - not only did my vehicle pass inspection (and I didn't have to pay $650 to a different shop), I also did not get charged for the services performed since I have a Nissan (inspection was free)! I usually don't participate in surveys, but this is the second time I have been to this dealership and I always leave with a smile on my face. I will be back! Thank you for your service! More

Visit went smooth Brought my car back in after my service appt. because car was making a rattling noise. Fixed and in/out in less than 1 hour. Brought my car back in after my service appt. because car was making a rattling noise. Fixed and in/out in less than 1 hour. More

Service This dealer listens to you and lets you know what is critical. This dealer treats you with consideration and honesty. I will continue to deal with th This dealer listens to you and lets you know what is critical. This dealer treats you with consideration and honesty. I will continue to deal with them. More

Excellent Service My service advisor Heather was very nice. She took care my car in all aspects. She answered all my questions in regards my car. She is a very knowledg My service advisor Heather was very nice. She took care my car in all aspects. She answered all my questions in regards my car. She is a very knowledgeable when it comes to service questions. She rocks! More

No better place The service and sales person are both very friendly, well listener to any concerns or issues I have. Very well spoken and speaks with lots of acknowle The service and sales person are both very friendly, well listener to any concerns or issues I have. Very well spoken and speaks with lots of acknowledgement of their work. Make me feel comfortable with the service they can provide me. Larry and Oscar they both show the appreciation and gratitude that I choose Kelly Nissan for my car services and needs. More

Always great service. Don't usually drop my car off for service, I usually wait. I requested that I receive a phone call when car was done and my request was followed throu Don't usually drop my car off for service, I usually wait. I requested that I receive a phone call when car was done and my request was followed through and I got a phone call. when I came to pick it up I was in and out of there in 5 minutes. More

Service visit Whenever I take my car to the dealership for service, Mike Royer is always so helpful with my questions and taking care of my car. He gets the job do Whenever I take my car to the dealership for service, Mike Royer is always so helpful with my questions and taking care of my car. He gets the job done and always with a smile. More

service to 2017 Pathfinder Service engine light went on the day before. I stopped in the service department to set up an appointment and Service took care of me immediately. V Service engine light went on the day before. I stopped in the service department to set up an appointment and Service took care of me immediately. Very courteous and took care of my car and shuttled me home. Car was ready that day and all is fine. Mike Royer, Service, assisted and was very professional and courteous with my check in process. More

Great customer service As always, Nissan provided me with an excellent customer service. Heather was very friendly and she took the time to go over with me about the service As always, Nissan provided me with an excellent customer service. Heather was very friendly and she took the time to go over with me about the services needed to be done to my car in the few months. Overall, I am very satisfied More

Nissan Service Great service. Took the time to check all possible options and chose the best solution which would maximize long term reliability. Thank you for goi Great service. Took the time to check all possible options and chose the best solution which would maximize long term reliability. Thank you for going the extra mile. More