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Kelly Nissan of Route 33 - Service Center

Easton, PA

4.9
1,241 Reviews

1,241 Reviews of Kelly Nissan of Route 33 - Service Center

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December 07, 2019

My windshield wipers were replace at my last oil change. Shortly thereafter was my first opportunity to use them. The wiper on the drivers side of the car didn’t clear the windshield. Apparently the problem More

by Valerie D
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name.
Dec 09, 2019 -

Kelly Nissan of Route 33 responded

We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. Mike Disora General Manager Kelly Nissan of Route 33

December 07, 2019

awesome service this is probably the best dealership in the lehigh valley,,service team are very nice and they take care of all the little things you may have missed More

by joe c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Ardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Royer
Dec 09, 2019 -

Kelly Nissan of Route 33 responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Mike Disora General Manager Kelly Nissan of Route 33

December 06, 2019

Service and Inspection Larry was helpful in explaining options. He was clear in defining service needs. He was helpful in researching warranty. He was thorough in follow a More

by pbryansh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Kelly Nissan of Route 33 responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Mike Disora General Manager Kelly Nissan of Route 33

December 06, 2019

Best Service Team in the Valley Nothing but good things to say about this service team. I have worked with Rich, Larry, Mike, Jon and Heather for years and wont go anywhere else to More

by ChuckFlamini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Ardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Royer
Dec 09, 2019 -

Kelly Nissan of Route 33 responded

Chuck, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Mike Disora General Manager Kelly Nissan of Route 33

November 09, 2019

Great service. I was kept up to date with what was going on. Never felt pressured to have something done to my car that I did not want. More

by Dolphin8243
Recommend Dealer
Yes
Employees Worked With
Larry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2019

Great service, friendly, and drove me home in 2 minutes of dropping off car. Car was finished early allowing me to make important afternoon meeting. Highly recommend. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2019

Good service, friendly, honest , reasonable Wanted to make sure new air cleaner filter was installed properly. Raised hood found it to be perfect. No problems More

by Butch
Recommend Dealer
Yes
Employees Worked With
Mike Royer
November 06, 2019

So close, I return to Kelly because I know the work will be done right. There's no bargain in a job done half way. My only gripe is in the consistently poor job of the wash. The tail end is always partiall More

by Ray H
Recommend Dealer
Yes
Employees Worked With
Mike Royer
November 05, 2019

Always great service my estimated wait time was two hours for factory data update surprisingly it was done I. One hour 40 minutes . Heather is always personable ! More

by DeborahA
Recommend Dealer
Yes
Employees Worked With
Heather Ardle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2019

Excellent Customer Service The Service Department and especially Larry, are the best. I had a great experience during my last visit, Larry was very professional, and he saves More

by nissan0705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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