Kelly Nissan of Route 33 - Service Center

Simply the best Service ever. I've been a customer at Kelly Nissan for 8 years, and there is a reason for that. The Service Department. From the manager Jon Miller to the service w I've been a customer at Kelly Nissan for 8 years, and there is a reason for that. The Service Department. From the manager Jon Miller to the service writers to the many excellent technicians, I have never been disappointed! In particular, Larry Hughes from the service desk is amazing. I go out of my way to make sure he is working on the days I schedule service because he makes me feel special, like I might be his only customer!! We currently are driving our 2nd and 3rd Nissans from Kelly, and I am shopping now with them for a 2017...because of Larry and the service department. When my long time salesman retired, it was Larry whom I asked for a recommendation, and we bought Nissan #3 from Eric Sparrow, and soon #4. If I wasn't satisfied with the service at Kelly, I would be looking elsewhere for a new car. More

Worry-free trip to Disney World! Service Advisor Larry Hughes always comes through for me. In advance of a LOOOONG drive from PA to FL for a family trip to Disney World, Larry made s Service Advisor Larry Hughes always comes through for me. In advance of a LOOOONG drive from PA to FL for a family trip to Disney World, Larry made sure that our Murano was ship-shape (which was fitting, considering we were heading toward a hurricane!!! - but that's another story...). He's consistently pleasant, always takes extra time to explain things, and tries his best to get me the best price. Moreover, the whole service team at Kelly Nissan is TRUSTWORTHY... and that's not easy to come by. It's also worth noting that Service Manager Jon Miller is also a class act and a straight-shooter who clearly inspires his department to excel and has the right management skills to prioritize both his staff and his customers. More

Stellar service and sales We have been satisfied customers of Kelly Nissan for 6 years. Their Service, Sales, and Finance Departments are outstanding. They are friendly and a We have been satisfied customers of Kelly Nissan for 6 years. Their Service, Sales, and Finance Departments are outstanding. They are friendly and always helpful. More

Very Satisfied Customer I am very pleased with my experience the day I came to Kelly Nissan. From Rich in service who treated me like a V.I.P. to Anita in sales who rocked it I am very pleased with my experience the day I came to Kelly Nissan. From Rich in service who treated me like a V.I.P. to Anita in sales who rocked it!! I thought no one could compare to Zach but she was professional, courteous , energetic and truly concerned with my inquiry about a new vehicle with being so upside down. She took her time and listened to me and put me in a brand new Frontier out of the one that was badly damaged in my accident. And I would be remiss if I did not mention Mr. Will Chavez...He stayed on that phone until he had a deal that I would accept. He fought tooth and nail to get me to the right numbers. And he did it!! I am extremly grateful and will definetly pass on my experience. I appreciate all of you and look forward to servicing my new truck at Kelly. You have a customer for life and will pass on the word to all I know who are in the market for a vehicle and a good, honest, fair experince. Thank you so very much.... Sincerly, Lori-Ann Tilli More

I always get the best treatment when I deal with Rich Vasvar I have been getting Nissan cars over the last 10 years and its always been the same great treatment and friendliness and makes me want to deal with Ni I have been getting Nissan cars over the last 10 years and its always been the same great treatment and friendliness and makes me want to deal with Nissan again. More

Awesome they know how to get it done Service department is fantastic it's nice to see the same faces we know from our previous expense of buying from Kelly before it's nice knowing you wo Service department is fantastic it's nice to see the same faces we know from our previous expense of buying from Kelly before it's nice knowing you won't have to worry about anything for the life of your vehicle from top to bottom More

Awesome Kelly experience! Truly amazing car buying experience. Bill Parlo my salesperson went over and beyond to make sure I got what I needed and at a price to match my budget Truly amazing car buying experience. Bill Parlo my salesperson went over and beyond to make sure I got what I needed and at a price to match my budget. He is the man! At Kelly you are treated like family and they make sure your car is at its best upkeep.. That's why I only let let them touch my Murano! More

Great service! Excellent service team. been going to Kelly Nissan for years. Would not even think of going anywhere else. I've been dealing with Larry for years and Excellent service team. been going to Kelly Nissan for years. Would not even think of going anywhere else. I've been dealing with Larry for years and always treated fairly and with respect! More

A++++ Exceptional in Customer Service and Quality of Work I cannot speak highly enough of this dealership, their level of service and their team. It was a seamless experience to make an appointment to start. I cannot speak highly enough of this dealership, their level of service and their team. It was a seamless experience to make an appointment to start. When I arrived on a cold wet day, it was a drive up into an entry garage type of dealership...aka warm and dry getting in and out of my car. I was greeted by Kevin Green...he took the time to explain to me things that no one had told me before, like what I should and should not spend my money on with my new Pathfinder on. You could tell he really cared about making sure my vehicle was taken proper care of, wanted to save me money and also wanted to make my time at the dealership a comfortable one. He was quick to answer all my questions and promised to let me know as soon as my vehicle was ready. The waiting area...ugh, it was awesome. If you are a parent with children, this is the dealership to go to. There are couches, tables, free popcorn, granola bars, fruit snacks, water and juice box....FREE. There is free WiFi and the seating is open and comfortable. Essentially, if I had a laptop I could have worked comfortably from their waiting area with my children with me. The service was fast and Kevin came back and told me all that I would need to know regarding my visit, my free multipoint inspection and asked if there was anything else they could do...my response, nothing! They went above and beyond to make me feel confident and comfortable in their dealership and their caliber of service. I won't be taking my Pathfinder anywhere else for service!! More