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Kelly Nissan of Route 33 - Service Center

Easton, PA

4.9
1,260 Reviews

1,260 Reviews of Kelly Nissan of Route 33 - Service Center

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August 31, 2016

Stellar service and sales We have been satisfied customers of Kelly Nissan for 6 years. Their Service, Sales, and Finance Departments are outstanding. They are friendly and a More

by DMHorvath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sparrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Pallo, Rian Foust
August 12, 2016

Very Satisfied Customer I am very pleased with my experience the day I came to Kelly Nissan. From Rich in service who treated me like a V.I.P. to Anita in sales who rocked it More

by midgets truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Dorsey & Will Chavez
July 15, 2016

Blown Headgaskets I have a 2009 Sentra FE and the head gasket went in 2013 with only 42,000 miles on it now in 2016 car has 87,000 miles and "guess what" it needs anoth More

by Not Happy
Recommend Dealer
No
Employees Worked With
Jon Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2016 -

Kelly Nissan of Route 33 responded

Not Happy, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Nissan of Route 33. Please reach out to me on my personal cell phone, 717-586-5838, so that I can address your concerns. Sincerely yours, John Lim, General Manager Kelly Nissan of Route 33.

Jul 19, 2016 -

Kelly Nissan of Route 33 responded

Unfortunately Kelly Nissan has not seen this customers vehicle in over 3 years and 45,000 miles for any repairs or maintenance. We agree it would be very unusual for a head gasket failure again on this vehicle. The manufactures warranty expired approximately 2 years and 27,000 miles ago. We invited the customer to come in for a diagnosis but she declined and stated she would continue to work with her independent repair facility. We also furnished the customer assistance line of N.N.A. for review of her situation. Thank you Jon Miller Parts and Service Director 610-258-8600 x 630

July 10, 2016

I always get the best treatment when I deal with Rich Vasvar I have been getting Nissan cars over the last 10 years and its always been the same great treatment and friendliness and makes me want to deal with Ni More

by Mr. C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA, Rich Vasvari, Bill Pallo
February 19, 2016

Awesome they know how to get it done Service department is fantastic it's nice to see the same faces we know from our previous expense of buying from Kelly before it's nice knowing you wo More

by Youngpro4t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Caiazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Pallo, Kevin Green
February 18, 2016

Awesome Kelly experience! Truly amazing car buying experience. Bill Parlo my salesperson went over and beyond to make sure I got what I needed and at a price to match my budget More

by Sm1qbal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Pallo
February 14, 2016

Great service! Excellent service team. been going to Kelly Nissan for years. Would not even think of going anywhere else. I've been dealing with Larry for years and More

by fahlhsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2016

A++++ Exceptional in Customer Service and Quality of Work I cannot speak highly enough of this dealership, their level of service and their team. It was a seamless experience to make an appointment to start. More

by Shannon11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Green
February 05, 2016

Friendly, fast and comfortable. They are always ready for me as I am pulling up. Everything is clean and I am greeting by friendly people. The waiting room is comfy and clean. My adv More

by Babscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather., Kevin Green
February 02, 2016

Same day service and excellent customer service! I have been a loyal customer of Kelly Nissan of Route 33 since they first opened their door years ago. Their service department is exemplary under th More

by VO Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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