Kelly Nissan of Route 33 - Service Center

Prompt, professional and excellent informational explanation First time I'd seen Heather in the Service Department. She is great; very knowledgeable and provides a great amount of Nissan-specific auto informati First time I'd seen Heather in the Service Department. She is great; very knowledgeable and provides a great amount of Nissan-specific auto information provided which I appreciate. Much improved service visit over the last visit just several weeks ago. Based on that visit, I began thinking about going elsewhere for the future. The person in the department we deal with makes all the difference. Heather is superior on the customer service side of things, across the board. More

Friendly, Competent, Efficient, Affordable, Arrived and was met at my car by Larry Hughes. He welcomed me and politely introduced himself. He explained the process, answer my many questions, adv Arrived and was met at my car by Larry Hughes. He welcomed me and politely introduced himself. He explained the process, answer my many questions, advised me what is recommended based on my milage as well as the the State's requirements regarding my engine emissions. He laid out the content and approximately the time it would take to complete the service. He asked if I was aware of the service waiting area and some of the amenities provided. I indicated I was aware and went on to use the facilities. It was very nice enjoying a cup of coffee especially so early in the morning and chatting with another customer. All the facilities were clean. What seemed like no time at all my Murano was completed. Larry presented the service paper work, what was done, what did not need to be done at this time, and explained each item including State tax. He brought me over to the pay station. While I was paying the woman employee she inquired as to whether I would like to use the points I had earned from previous service provided. I was pleasantly surprised and advised to apply my $36.45. The women name I've forgotten but she was helpful answering question regarding the use of Kelly's Coupons for future service. More

Service The employees treat everyone with respect . Waiting area is comfortable. Prices are comparable with other dealerships. They listen to you concerns and The employees treat everyone with respect . Waiting area is comfortable. Prices are comparable with other dealerships. They listen to you concerns and address them . We have 3 Nissans and are there frequently. I wouldn't go anywhere else. More

BLOWN TIRE AND BENT RIM After hitting a pot hole on the Interstate and blowing my tire, bending my rim, I took it to Kelly Nissan. I was thankful that they were able to get After hitting a pot hole on the Interstate and blowing my tire, bending my rim, I took it to Kelly Nissan. I was thankful that they were able to get the rim in the next day because riding around on a donut tire is not a safe thing to do. I did feel that the rim was overpriced at $700, but they got it in right away, so that's big. No matter what I bring the car in for, they check everything, and I'm thankful that they checked my battery and discovered that it was very low. A new battery installed insures that I won't be getting stuck on the Interstate again, at least not for that reason! Always very pleased with the service, lack of pressure from the people there, and their eagerness to help. Also, a beautifully washed and dried off car is what I drove away with. Thankful More

New car - installation work I was very pleased with my experience in the service dept. Everyone was very helpful, efficient, and pleasant.. iI was a great experience.. Mike was I was very pleased with my experience in the service dept. Everyone was very helpful, efficient, and pleasant.. iI was a great experience.. Mike was wonderful.. More

Great experience! William thank you so much for a fast and easy transaction on my Mitsubishi! I had a wonderful experience and I was so comfortable while waiting for my William thank you so much for a fast and easy transaction on my Mitsubishi! I had a wonderful experience and I was so comfortable while waiting for my car! I will be back forever because of your wonderful service and expertise! More

Amazing I dropped my car off for an oil change and maintenance and it was done first thing. The car was clean and as usual everyone was extremely nice. I dropped my car off for an oil change and maintenance and it was done first thing. The car was clean and as usual everyone was extremely nice. More

all employees were great and easy to deal with. All employees were very personable and they listened to our needs. As a matter of fact everyone we came into contact with were friendly. I would defin All employees were very personable and they listened to our needs. As a matter of fact everyone we came into contact with were friendly. I would definitely recommend Kelly for anyones needs. From service to purchasing a vehicle. Overall the company is great. More

Detailing was amazing ! Excellent service ! More than please with the detailing of my truck !! Would highly recommend it to everyone !! I told my wife to buy this service e Excellent service ! More than please with the detailing of my truck !! Would highly recommend it to everyone !! I told my wife to buy this service every Christmas More

Professional and Informative Service writer reviewed the vehicle history and advised me of the recommended service needs. The service writer was informative and knowledgeable in h Service writer reviewed the vehicle history and advised me of the recommended service needs. The service writer was informative and knowledgeable in his discussion with me while advising the important needs of my vehicle. More