Kelly Nissan of Lynnfield

Roof leaking I have been at the service department for a few times in the last couple of months. Jack was again my service representative he is always nice and pro I have been at the service department for a few times in the last couple of months. Jack was again my service representative he is always nice and professional. This past time about the roof leaking; Jack and Alex I believe he's a mechanic were extremely helpful I explained to Alex exactly what was happening and in a matter of minutes not even 5 minutes he fixed the problem. I admire the honesty and understanding Thanks so much !! More

only needed inspection sticker at the service center waited about 40 minutes for sticker. thought that was a long time, again I am only talking about the service center not Dan as the salesman waited about 40 minutes for sticker. thought that was a long time, again I am only talking about the service center not Dan as the salesman More

excellent Benjamin is always there in service to help me and assist me. He is excellent as a service person. You should have more like Ben. Benjamin is always there in service to help me and assist me. He is excellent as a service person. You should have more like Ben. More

Excellent costumer service John Mira was my sale person at this dealer and the level of service offered by him was just great. I was very impress. He was able to answer all m John Mira was my sale person at this dealer and the level of service offered by him was just great. I was very impress. He was able to answer all my questions and give me options I did not know I had. I was referred by a friend and I'll definitely refer this dealer without hesitation. More

brakejob As always I was treated with friendly service from the people in the garage the recptionists and the service reps and the work no matter how simple or As always I was treated with friendly service from the people in the garage the recptionists and the service reps and the work no matter how simple or complex is done with perception More

PATHFINDER WOULD NOT START SOMETHING ELECTRICAL OR REMOTE START RELATED,TOOK ABOUT FIVE DAYS TO GET THE PROBLEM FIGURED OUT BUT I WAS GIVEN A COURTESY CAR. THE PROBLEM WAS SOLV SOMETHING ELECTRICAL OR REMOTE START RELATED,TOOK ABOUT FIVE DAYS TO GET THE PROBLEM FIGURED OUT BUT I WAS GIVEN A COURTESY CAR. THE PROBLEM WAS SOLVED AND ALL IS WELL. More

Oil change and tires rotated The service at this facility is nothing short of outstanding. The staff is always friendly and very helpful. The wait time is very reasonable. I am al The service at this facility is nothing short of outstanding. The staff is always friendly and very helpful. The wait time is very reasonable. I am always kept updated and if the wait is going to be longer than the staff anticipated they explain to me why so I am not sitting in the waiting area uninformed. More

Positive experience Car was ready when they said it would be, employees were professional and personable, facility was spotless and I didn't feel I was taken advantage of Car was ready when they said it would be, employees were professional and personable, facility was spotless and I didn't feel I was taken advantage of with unnecessary work. Will definitely return! More

awareness of customer needs I have dealt with mike Sullivan for the last six or seven vehicles leased from Kelly Nissan and have found him easy to work with very concerned to mee I have dealt with mike Sullivan for the last six or seven vehicles leased from Kelly Nissan and have found him easy to work with very concerned to meet my needs and requirements. In short, he is the kind of salesman I prefer to deal with.. More

inspection sticker I went in to the dealership for an inspection sticker. My experience was positive. They provided extremely efficient process and great customer servic I went in to the dealership for an inspection sticker. My experience was positive. They provided extremely efficient process and great customer service. Highly recommend dealership to friends and family. More