Kelly Nissan of Lynnfield

Worst customer service I needed a warranty canceled, which took over 2 weeks, being forgotten on hold and waiting over an hour, and being laughed at my face when I called hi I needed a warranty canceled, which took over 2 weeks, being forgotten on hold and waiting over an hour, and being laughed at my face when I called him back. After much frustration it turns out it really only took less then 10 minutes to cancel... I would leave no stars if I could. No sense of professionalism. More

GREAT! What a great experience!!!! Lou made every other salesman we’ve dealt with recently look like amateurs! He took the time to get to know us and what we What a great experience!!!! Lou made every other salesman we’ve dealt with recently look like amateurs! He took the time to get to know us and what we were looking for. Then he walked the lot himself and found us a few options. Thank you for spending so much time and making sure we got what we want and need! More

Almost Too Easy Easy, low pressure experience with Abe and Carl at Kelly Nissan Lynnfield. Was a pleasure working with Abe on the test drive and purchase of my Audi S Easy, low pressure experience with Abe and Carl at Kelly Nissan Lynnfield. Was a pleasure working with Abe on the test drive and purchase of my Audi S3. From Abe, there was no undue pressure to buy at all. I had also found the car online at a lower price which Abe made sure that Kelly honored. Carl, was a wizard with the finance and warranty expansion. He helped me get into my dream car with a nice comfortable payment and no obnoxious up-selling of things not needed. Lastly Kelly's appraiser was 100% fair on my trade making the whole process faster and easier. I highly recommend Kelly Nissan, Abe and Carl. Thanks all! More

Great sales rep at a great dealer Entered into my 4th lease from Kelly! Great deal, great service, great dealership. Abe was terrific. Listened to what I wanted and came through with Entered into my 4th lease from Kelly! Great deal, great service, great dealership. Abe was terrific. Listened to what I wanted and came through with flying colors. Carl made it so easy to finalize the deal. I got to drive home in my new car. More

Another great experience at Kelly Nissan Lou and Ray are great. Have worked with Ray in the past, first time working with Lou. Both were extremely friendly and a pleasure to work with Lou and Ray are great. Have worked with Ray in the past, first time working with Lou. Both were extremely friendly and a pleasure to work with More

VERY HELPUFUL & KNOWLEDGEABLE Tim was awesome on the test drive both me and my wife drove it Tim was very informative about all the features on the vehicle especially on the safety Tim was awesome on the test drive both me and my wife drove it Tim was very informative about all the features on the vehicle especially on the safety ones. This was important to us as we we're in an automobile accident that total our previous vehicle.. we ended up purchasing the certified 2015 pathfinder the same day.. I want to point out that Tim was very emphatic about our vehicle accident and went over and above to get us on the road again.. Tim made a stressful situation a calming experience. When we are ready to purchase a vehicle in the future we will come back to this dealership because of him More

These guys are the Best! Well, I am back! Again! I came in for an oil change and came out with not only a new car, but a better deal than the one I was already in. Nissan of L Well, I am back! Again! I came in for an oil change and came out with not only a new car, but a better deal than the one I was already in. Nissan of Lynnfield has won me over over more then once! Both Corey and Shand worked very hard to make sure I was in the best situation for not only my budget, but for the future appreciation of the vehicle I am now driving. I just love these guys! They work more for the client's best interest than they do for themselves. I have never felt that sense of confidence and comfort at any other dealership I have visited and would and will recommend them to anyone looking to buy a Nissan. You will not regret it! More

Excellent Buying Experience We went to Kelly Nissan in Lynnfield, MA, because we were interested in a specific certified, pre-owned car they had for sale. We were introduced to A We went to Kelly Nissan in Lynnfield, MA, because we were interested in a specific certified, pre-owned car they had for sale. We were introduced to Abe who made the entire buying process, and we've bought a lot of cars with some less-then-pleasant experiences, a pleasure. The car was exactly as described and we went for a long test drive. From that point, through the credit approval and paperwork process, probably about a little over an hour - a new record for us. No pressure, no hassles and the business manager, Shand, was easy to work with. Picked up the car the next evening, nicely detailed, full tank of gas, and Abe took his time ensuring we knew everything about the car's technology. Very pleased and would highly recommend Kelly an suggest you ask for Abe. He told us he's been there 14 years and he's a pro. More

Great Service as Always I would like to thank Cavum Dunn and Roy Sletterink for their exceptional service regarding my mother’s recent issue with her passenger side window mo I would like to thank Cavum Dunn and Roy Sletterink for their exceptional service regarding my mother’s recent issue with her passenger side window motor. The team was curtious, professional and timely in repairing the issue. Thanks again. I would not hesitate to recommend this service department. More

Good service ! Carrie helped out and explained everthing to me ! Carrie told me all about how long wait was and what they did to fix my car in detail ! ! Carrie helped out and explained everthing to me ! Carrie told me all about how long wait was and what they did to fix my car in detail ! More