Kelly Nissan of Lynnfield

This was the best experience buying a car I have had. I have bought many cars from other dealerships but Kelly Nissan has been the easiest to deal with. The salesman, Corey, was very informative and profes have bought many cars from other dealerships but Kelly Nissan has been the easiest to deal with. The salesman, Corey, was very informative and professional. He was patient and cooperative with me. I would definitely recommend this dealership and will go back to buy my next car from Corey. More

Michael Sullivan was a great dealer to have done busines with. He was very professional, helpful, considerate, nice. All great qualities of someone you would like to conduct business with. with. He was very professional, helpful, considerate, nice. All great qualities of someone you would like to conduct business with. More

This is the worst dealership I have ever dealt with. I made an appointment last week for service. When I made the appointment, I asked for a loaner and was told it was no problem. When I arrived, they d made an appointment last week for service. When I made the appointment, I asked for a loaner and was told it was no problem. When I arrived, they didn't have any loaners so I waited for 5 hours. They ended up having to order parts. The service advisor Dennis, tried to sell me services that I didn't need. I explained to him that I had a prepaid maintenance contract and that I shouldn't be charged for the routine maintenance. I made a new appointment for the following week and once again requested a loaner. When I arrived they didn't have any loaners for the second time. I had to wait 45 minutes to for the Enterprise guy to come with a rental vehicle. I was late for work as a result. Around 2:30 I got a call that my car was ready. I went back to the dealership around 5:30 to pick it up. They CHARGED me for the routine service. I explained that I have a prepaid maintenance contract and I explained that I already spoke with the service advisor about it. The cashiers were very apologetic. They were dealing with a new computer system and they were not sure how to fix it. I waited for almost an hour for them to fix my bill so I could go home after a long day of work. I won't be bringing my vehicle to this dealership anymore. More

mike sullivan is the best......overall great experience.......so was the finance manager......sorry cant remember his name......i am 55 years old and have purchased a few new cars in my life.... experience.......so was the finance manager......sorry cant remember his name......i am 55 years old and have purchased a few new cars in my life...................this was by far the best experience i have ever had......would highly recommend kelly nissan....... More

I had asked to come there at around 7:40 pm twenty minutes before closing time. "They" said it was okay. With a long day work schedule and busy life, it's hard to come and spend hours there minutes before closing time. "They" said it was okay. With a long day work schedule and busy life, it's hard to come and spend hours there or even have the opportunity to come in early when work shift is from 9 am to 7 pm. Well anyhow, the sales rep over the phone, "Bryan Fraser" said to come on in and they'll give me the best price for leasing a 2012 Nissan Altima 2.5 S. I had wanted a thorough breakdown of the figures for leasing over email, but they insisted to come in when I got the opportunity. So I did expecting that they will explain to me in further details of the figures in leasing. When I got there, I got the sales rep Abe. He was very nice to begin with but pushy at the same time as well since it was closing time. I came there with the impression that I wasn't going to feel pressured in signing the lease but I did. Abe wanted me to make a deposit of at least $200 to secure the vehicle before I even got a chance to have him explain to me how the process worked. In all actuality, I wanted to come in there looking over the figures in the lease agreement, bring it home and understand where the values came from. The financial manager and Abe kept insisting that I have got the best deal in town, and it probably was only I felt so pressured into signing the lease that night. I strongly feel that they wanted to close the deal Asap since I was keeping them overtime without any bonus. All I ever wanted was to possibly take a copy of the lease agreement home so that I could review. More