Kelly Nissan of Lynnfield

As a first time buyer I was very satisfied and glad about how quick and easy was to purchased my pre-owned vehicle. Totally recommend Kelly Nissan in Lynnfield and Michael Simon. how quick and easy was to purchased my pre-owned vehicle. Totally recommend Kelly Nissan in Lynnfield and Michael Simon. More

My wife and I recently leased a 2014 Altima. We met Salesman Glen Davis and explained our needs, finances, & timeline. He immediately took us on a test drive and answered all our questions or quickly g Salesman Glen Davis and explained our needs, finances, & timeline. He immediately took us on a test drive and answered all our questions or quickly got answers when we got back to the showroom. As we were discussing our options we were joined by the Sales Manager Fritz Boneventure who jumped into a rather lengthy diatribe iterating what Glen had already explained. This was more of an interuption than anything else. He asked what needed to be done to 'close the deal today' and I told him to drop the price. That wasn't going to happen and he left. My presumption at the time was that he was more interested in impressing Brian Kelly who was standing nearby then looking after our interests. I believe Glen sensed our displeasure and, knowing our requirements, asked for a few more minutes of our time. He quickly summed up our dealings so far and presented exactly what we were interested in and left it to US to decide. We loved the car and decided despite the strange interlude with Fritz to lease immediately. We then had to meet with the Finance man Ray Ferguson and he quickly went through what was required of us. In retrospect we should have been somewhat more demanding in asking for some documentation then for since that time and the time we opted to take delivery there have been some disappointments in insurance and paperwork between us, Mr Ferguson, Kim in accounting, and Reanna (sp) in Boca Raton at the 'Security+Plus Ultimate Platinum Protection Plan. Apparently Dent & Ding protection (dings and minor dents) aren't all covered if you don't know how they happened and might guess that a falling limb did one? Recently, we did bring the auto to the Service Department after making a quick call and were told to brinmg it right down. The staff there was very busy but extremely efficient, pleasent, and knowledgable. Roy Sletterink handled our issue and was able to explain what we thought was an issue was, instead, the auto acting automatically to inform us of what was going on that was actually normal and safety related. We fully appreciated his candor & good humor. I had to rate the Customer service as a three because of two outstanding jobs in Sales & Service and a few less than professional in Accounting & Insurance. It's a great Automobile...so far. I recommended the dealership because it was the closest and we liked Glen. More

My bf came in 8 times to see what was wrong with his tires we figured it was the rim, every time it was something different. After the 8th time he finally told us it was the rim. Then jack proceeded to tires we figured it was the rim, every time it was something different. After the 8th time he finally told us it was the rim. Then jack proceeded to lie saying they do not fix rims there and that the warranty changed a year ago and that we need to call and they will fix it at our home or work. We called and the warranty people said what jack said was false. Seems to me your techs and managers don't know what you are doing. I do not reccomend jack or this place unless you would like to be lied to and get poor work done to your vehicle as well. More

After getting into an accident after a recent snowstorm, I was not happy about having to buy a new vehicle. My car buying experience in the past has been frustrating and less than enjoyable. And as someone I was not happy about having to buy a new vehicle. My car buying experience in the past has been frustrating and less than enjoyable. And as someone who does sales for a living, I deal with negotiations all the time so I was prepared for the worst. However, Corey made the entire process so easy and I got exactly the vehicle I wanted at a fair price. He took care off everything. I would recommend Corey and Kelly Nissan to anyone who is looking for a car, truck or van. More

Before heading to Kelly Nissan of Lynnfield, I was feeling anxious, nervous, overwhelmed, unprepared... you name it. Buying a new car for the first time can do that to a person! I had been to other feeling anxious, nervous, overwhelmed, unprepared... you name it. Buying a new car for the first time can do that to a person! I had been to other dealerships that were less than appealing with an awful experience to boot. Upon arrival, my Uncle and I were greeted warmly by Adriano Carlo, the salesman we would be working with throughout the experience. Adriano was friendly, understanding, and informative and most importantly made me feel comfortable. He showed us a variety of vehicles and was able to test drive whatever I wanted. Adriano was able to answer any questions and concerns we had. And, he never once forced me into any offer. After some debate, I ended up purchasing a 2010 Nissan Altima SL! Adriano was a great salesman and provided professional yet personable service. I highly recommend him, and Kelly Nissan to anyone inquiring! More