Kelly Nissan of Lynnfield
Lynnfield, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service visit Fabulous service last week with Roy. He's always a pleasure to work with, courteous and efficient. I came in for my inspection sticker and a master sw Fabulous service last week with Roy. He's always a pleasure to work with, courteous and efficient. I came in for my inspection sticker and a master switch for my window. The part needed to be ordered but the inspection had me in and out within 20 minutes, in time to make my 9 AM appointment. More
Used car purchase My 2013 Nissan Rogue was totalled in an accident in February. As soon as I found out, I called Mike Sullivan and made an appointment to look at a new My 2013 Nissan Rogue was totalled in an accident in February. As soon as I found out, I called Mike Sullivan and made an appointment to look at a new lease. While driving a 2014 Murano, he remembered a pre-owned 2009 Murano with very low miles that had just come in to the dealership. It was a perfect match for me and I couldn't be happier. I would come back again to work with Mike. He is highly professional and courteous. Stephanie Killian wrote up my financial paperwork and she was great. Took several phone calls from me after the fact, to answer questions about extended warranties and was always very happy to answer my questions. More
A Textbook Customer Experience Our family recently purchased a 2015 Nissan Altima, and Sam Pina was an absolute pleasure to deal with. Sam was quick to answer questions, or get the Our family recently purchased a 2015 Nissan Altima, and Sam Pina was an absolute pleasure to deal with. Sam was quick to answer questions, or get the answer if he didn't know it, all while staying in constant contact. He went out of his way more than once to get things right for the customer, and didn't appear the least bit bothered - his energy was constant. Not every salesman can do that. We negotiated a fair price, and the close went well. Carl was also a pleasure to deal with, offering thorough and straight information about financing options. And like Sam, all while making the customer feel good about their purchase, welcomed, and informed. Overall, a refreshing car buying experience, quick, pleasant people, clean facility, and a fantastic car. More
An Awesome Dealership We bought a new Frontier truck from this dealership and it was the best experience I ever had buying a vehicle due to my sales person Glen Davis. A tr We bought a new Frontier truck from this dealership and it was the best experience I ever had buying a vehicle due to my sales person Glen Davis. A true down to earth guy that understands the meaning of being honest and trustworthy. You are an awesome person Glen! I recently had my first oil change and service went very smoothly. I will keep this dealership in mind for a future purchase or lease. Thank you. More
Horrible customer service Made my first big purchase at Kelly Nissan. The day I checked out the car I knew I was going to buy went well.nmy biggest problem was the customer ser Made my first big purchase at Kelly Nissan. The day I checked out the car I knew I was going to buy went well.nmy biggest problem was the customer service on the day I finalized my deal. My sales representative treated me with little respect while signing papers he was on the phone with a coworker talking about work drama. Then from there my sales representative after giving him a check for my down payment I was completely ignored. My sales representative ditched me to make another sale even though I wasn't done learning about my car. He was suppose to set up my Bluetooth and teach me the in and outs about my car. Instead I waited for at least 45 minutes waiting to be taken car if. Finally my sales representative asked me if I could wait for him to finalize the other deal or have someone else help. At that point I requested another sales man. The man who finally help me set up my Bluetooth and explain my car was very nice but it didn't make up for me being neglected my the guy who got commission off me. Felt as after I purchased the car I was no longer worth their time. Very upset. Also, paid extra for a remote starter that did not work. Will not recommend this dealership to anyone. Considered even canceling the deal while being ignored by the sales man. More
Great experience I had a wonderful experience working with Corey Ragusa and Carl Tagliamonte. They were both very helpful throughout the process of leasing my car. I w I had a wonderful experience working with Corey Ragusa and Carl Tagliamonte. They were both very helpful throughout the process of leasing my car. I would highly recommend them both to any future customers. More
Great Experience Our sales agent (Brad Viglione) was exceptional in helping us fine the right car for our needs. He explained the differences in different trims and fe Our sales agent (Brad Viglione) was exceptional in helping us fine the right car for our needs. He explained the differences in different trims and features of several models and did not attempt to push us towards anything we were not comfortable with. Brad made the entire buying experience great, if it wasn’t for him I suspect we would have walked away without purchasing a vehicle. More
Easy in and out with a new lease This is my second lease with this dealership. Brad Viglione was my sales person and he was great! He knew what I was looking for in the car and with This is my second lease with this dealership. Brad Viglione was my sales person and he was great! He knew what I was looking for in the car and with the lease. It was so smooth and I felt that I was in and out of there in no time with a new car. This was also very important to me. You have a great sales guy in Brad. I remembered Carl from finance and enjoy working with him as well. More
Great Lease Experience Corey was awesome and the finance and management crew were great too. I truly enjoyed my experience with Kelly Nissan and would recommend them to my f Corey was awesome and the finance and management crew were great too. I truly enjoyed my experience with Kelly Nissan and would recommend them to my friends. More
Bought two new cars from Michael in a year I can't say enough about Michael's professionalism and customer service. He consistently goes above and beyond what is required to make my car buying I can't say enough about Michael's professionalism and customer service. He consistently goes above and beyond what is required to make my car buying experience exceptional. I bought a 2014 Nissan Rogue from Michael last February. He was very upfront about the pricing and I believe genuinely worked to get the best price for me and my wife Sabrina. After we purchased the car, we had a few questions about the care and maintenance package we purchased. Michael gave us his personal cell phone number and responded to any questions we had immediately via call or text. (Im not sure many car dealers would do this, especially after he already made the sale.) We were so impressed by Michael that when I was in the market for a new car this year the first person we called was Michael. I called him a few hours before I came in and when I arrived he had pulled information on two cars he thought I might like. Again, he carefully went over all the pricing and fought to get us the best deal on our trade. We ended up getting a 2014 Nissan Altima SL fully loaded from Michael for an unbelievable price. Our finance experience was just as enjoyable. With this purchase we sat down with Stephanie Killian. She didn't try and up sell us. She made the most stressful part of buying a car, the financing, a comfortable experience. I would recommend Kelly Nissan to anyone looking to buy a new or used car. I will definitely use them in the future. More