Kelly Nissan of Lynnfield

Service Visit I've never had a bad experience here. Ben always does a good job explaining what is being done to my car and Yaritza always remembers my name :) I've never had a bad experience here. Ben always does a good job explaining what is being done to my car and Yaritza always remembers my name :) More

3rd time bringing my car still nothing has been fixed This was the 3rd time i brought my car to have the radio fixed ( not working properly since i bought the car 15 months ago) the last time i was there This was the 3rd time i brought my car to have the radio fixed ( not working properly since i bought the car 15 months ago) the last time i was there they pulled part of the molding off of my car and pressed it back on. i was going down the highway and it was just flapping around. contacted them they said they would order the part. 9 months later they ordered the wrong part. still no radio and the back driver side molding still not there. hopefully they make things write. More

Service Visit I was a walk in for an oil change. After further inspection, it was determined that my car needed extra repairs. Ben explained what needed to be done I was a walk in for an oil change. After further inspection, it was determined that my car needed extra repairs. Ben explained what needed to be done and the Service Dept was able to continue working on the car without my having to return. They also completed the repairs in time for me to make a 2 pm appointment. Impressive, because I hadn't made an appoitnment yet the team was able to accomodiate me. Everyone was polite, and professional. More

Quick, Easy, and Headache free. Best dealership I know of! I went to get my sticker renewed. I usually hate going into dealerships because usually they treat you like a pest more than a customer. Kelly Nissa I went to get my sticker renewed. I usually hate going into dealerships because usually they treat you like a pest more than a customer. Kelly Nissan of Lynnfield was the complete opposite. They were respectful and kind from the moment I walked in the door. They made sure to keep me updated as I waited for my car. Everything was also done in a very timely manner. You walk in and the people actually seem to care about you so they take the time to make sure you are happy. I would definitely recommend them and will bring my car back. More

Always good service I bought my 2006 Nissan Murano at Kelly and have been bringing it there faithfully for service since then (9 years). I have never had a bad experience I bought my 2006 Nissan Murano at Kelly and have been bringing it there faithfully for service since then (9 years). I have never had a bad experience and would happily recommend the service center to friends. I often get a different employee to work with, this time it was Jack who was great. When I check in it is usually with Susan who is amazingly efficient while juggling phone calls and processing payments. I want to give a shout out to her for enrolling me in the rewards program this time and helping to save me some money. And, I don't want to forget to mention Chuck who has driven me home and picked me up on occasion...a really nice man. More

Good service representatives .. Good: Service rep did a great job explaining the problem .. She took extra effort to help me .I would highly recommend her .. Bad: Before assigning Good: Service rep did a great job explaining the problem .. She took extra effort to help me .I would highly recommend her .. Bad: Before assigning service rep for my problem .. They asked me to wait in waiting room and forgot about my work order .. After waiting for an hour i had to talk to them .. Which is when they realized I'm waiting .. More

Nissan patfinder I gave the rate because the service that I received was good.i want to go back again to do my service every three monts I gave the rate because the service that I received was good.i want to go back again to do my service every three monts More

Bought my first car! Corey & Carl made my first car buying experience painless! They worked together to get a deal that I could afford. No tricks or pushing me to sign pap Corey & Carl made my first car buying experience painless! They worked together to get a deal that I could afford. No tricks or pushing me to sign papers. Once I made my decision the process was quick. Signed papers and took it home the same day. Melissa got my plates and everything finished in an hour. Noticed a small crack under the bumper when I got home and Corey took care of it for me right away. I would recommend them to friends & family. In fact my parents are going to look at an SUV! More

Pleasant and Professional I come here for my oil change every time it's needed. The girls at the desk are very nice, the person that takes my information in is great as well. I I come here for my oil change every time it's needed. The girls at the desk are very nice, the person that takes my information in is great as well. I usually stop by to see my sales rep (Adriano Carlo) who is amazing! The wait time is very reasonable. I have not had a bad experience, I would recommend to everyone. More

Great experience as usual! Adriano and the rest of the staff at Nissan were so easy to talk to and figure out exactly what I wanted! Adriana went above and beyond to help me fig Adriano and the rest of the staff at Nissan were so easy to talk to and figure out exactly what I wanted! Adriana went above and beyond to help me figure out everything I needed to lease my new Altima ! More