Kelly Mitsubishi

I am very pleased with Kelly Mitsubishi not only just for their cars,but their great customer service and treatment. This is my third vehicle I have purchased from them and every time they always surpass my their cars,but their great customer service and treatment. This is my third vehicle I have purchased from them and every time they always surpass my expectations. My sales representative,Don Pryor,went above and beyond to try to fit me into a loan that best suited me and my finances. He worked hard all day until he was able to get me approved and in a beautiful car that I love.He was very upfront and honest about everything. I will definitely recommend this dealership in the future and may buy from them again. More

It was a pleasure dealing with David Simoes. He was never pushy like we have come to expect when purchasing a vehicle. It was more like working with a friend who was trying to assist us in finding and purcha pushy like we have come to expect when purchasing a vehicle. It was more like working with a friend who was trying to assist us in finding and purchasing the right vehicle for our needs. We will be in the market again for our son in the coming months and will be sure to come back to David. Thanks David for all your help. More

My first contact with Kelly in Emmaus was my phone call inquiring after hours about a PT Cruiser. The call was promptly answered by a professional and I was assigned to a salesman. This Salesman, Robrt C inquiring after hours about a PT Cruiser. The call was promptly answered by a professional and I was assigned to a salesman. This Salesman, Robrt Crail, was very informative with VIN number/AutoCheck and a price lower than a competitor's price. Mr. Crail walked me through the sales process quickly and in a friendly manner. He presented the warranties available and explained the privacy acts involved. At no point did I feel my time was being wasted. I was handle expediently, with a few jokes and lots of smiles. If I become aware of anyone car shopping, I'll be sure to direct them to Robrt Crail at Kelly Mitsubishi, Emmaus. More

I purchased my fourth Mitsubishi from Kelly recently.Oscar was extremely helpful in the process.He was easy to deal with.I would recommend him to anyone to buy a car from and I did several time recently.Oscar was extremely helpful in the process.He was easy to deal with.I would recommend him to anyone to buy a car from and I did several times already. More

Rob was very knowledge about the cars we were interested in. Sandy was very high-spirited and knowledge. It was obvious that both really enjoy their jobs and are truly passionate and enthusiatic about the in. Sandy was very high-spirited and knowledge. It was obvious that both really enjoy their jobs and are truly passionate and enthusiatic about their line of work. I am confident that I got a great deal on my 2009 Hondo Civic. More

I saw a car that interested me online and I got into the car to head toward the dealership (Kelly Risk Free used cars on Lehigh St.). I called while I was on my way and a friendly woman answered the phone, car to head toward the dealership (Kelly Risk Free used cars on Lehigh St.). I called while I was on my way and a friendly woman answered the phone, responded to some questions that I had about the car and their location, and said that she would have a salesman ready to greet me by the time I arrived (about 15 minutes). I pulled into the wrong lot, but a friendly salesman by the name of Anthony was kind enough to walk me over to the correct lot next door. I spotted the car on the lot, so I stopped to inspect it very closely for any flaws and it was in immaculate condition. I could tell that it had recently been waxed. Anthony turned me over to a different salesman, Robert Crail, who was just outstanding from beginning to end. There was never any pressure. I felt like he was very knowledgeable about the car and the price points that are appropriate for this type of used car. After the test drive and having a couple of questions answered about the history of the vehicle, I told Robert that I would think about it and call him. He gave me his cell phone number and said to call at any time if I decided that I wanted the car and he would have them hold it for me immediately. I went home to discuss it with my wife and not long after dinner, we had agreed that we should buy the car. I called Robert and he took my credit card information to hold the car. I arrived the following morning to complete the purchase, and the car was already washed and ready, with all of the stickers removed. The whole transaction was made easier by the fact that this particular car was already well-priced and I did not to obtain any financing through the dealer. We have owned the car for a week now and I am very satisfied with the purchase. Robert and other representatives of Kelly Mitsubishi have contacted me to ensure that I am 100% satisfied with my experience and also to let me know about their service offerings and answer any additional questions I would have. This is the first time I bought a car from a larger dealer and I walked away very happy with the whole experience. It was not what I expected at all. In the past, I have bought used cars from private parties and small used car lots. I really felt like Kelly rolled out the red carpet for me, even though I was looking at a used car and it wasn't a Mitsubishi. More

DAVE WAS VERY FRIENDLY AND HELPFUL. I HAVE LESS THAN PERFECT CREDIT AND DAVE STILL MADE ME FEEL VALUED. HE WAS CURTEOUS AND WENT OUT OF HIS WAY TO HELP ME EVEN THOUGH I WOUND UP NOT BEING READY TO PURC PERFECT CREDIT AND DAVE STILL MADE ME FEEL VALUED. HE WAS CURTEOUS AND WENT OUT OF HIS WAY TO HELP ME EVEN THOUGH I WOUND UP NOT BEING READY TO PURCHASE. I WOULD RECOMMEND HIM AND THE DEALERSHIP TO ANYONE LOOKING. More

Everyone was very friendly and helpful. The process was smooth and made for and easy day. Robrt was able to answer all of my questions. smooth and made for and easy day. Robrt was able to answer all of my questions. More

Oscar was very helpful in my process of searching for a car. He was very patient with me and very nice. i feel proud that i bought my car from him. car. He was very patient with me and very nice. i feel proud that i bought my car from him. More

I found the dealership to be very professional and courteious. Robert wAs quite knowledgeable and very profeaaionable, a pleasure to deal with. I would certainly recomend this dealership,and anticpate courteious. Robert wAs quite knowledgeable and very profeaaionable, a pleasure to deal with. I would certainly recomend this dealership,and anticpate an ongoing relationship . More