
Kelly Mitsubishi
Emmaus, PA

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I'm a very loyal customer specially when I'm treated with honesty devotion and respect... Oscar does all three so "yes" I'm a customer for life at Kelly... My new 2004 Subaru is the second car I buy for my f honesty devotion and respect... Oscar does all three so "yes" I'm a customer for life at Kelly... My new 2004 Subaru is the second car I buy for my family from Oscar @ Kelly Mitsubishi... Thank you More
Oscar and Sandy were very helpful and determined to get me the greatest deal on my first vehicle. I had a a wonderful time getting to know both of them, there customer service was exceptional. I would defi me the greatest deal on my first vehicle. I had a a wonderful time getting to know both of them, there customer service was exceptional. I would definitely recommend this dealership. More
Oscar, Risa & Sandy were wonderful! All three were very pleasant, knowledgeable & helpful. Each one made a strong & positive effort in getting me the best deal possible, at the best price. It's gre very pleasant, knowledgeable & helpful. Each one made a strong & positive effort in getting me the best deal possible, at the best price. It's great to know there are good people in this business willing to "go the extra mile" for customers. I can not say enough good things about Oscar , Risa, & Sandy & the Kelly Mitsubishi Dealership ... Quality People, Quality Service, Quality Vehicles! More
Oscar was very knowledgeable about the car that we tested. He answered our questions thoroughly and was courteous. Although he obviously hoped that we would purchase the car, he was not overly pushy. tested. He answered our questions thoroughly and was courteous. Although he obviously hoped that we would purchase the car, he was not overly pushy. He worked as hard to make sure that the car fit our needs as he worked to make the sale for himself. We particularly appreciate Kelly's 150 point inspection for their certified used cars. This is the third car that we have purchased here and we feel confident that we are receiving a solid product that will serve us well. More
We are very pleased with our purchase and our experience with Kelly and salesman Robert. He patiently answered all our questions and worked hard to close the deal. Good followup after sale too. Would highly with Kelly and salesman Robert. He patiently answered all our questions and worked hard to close the deal. Good followup after sale too. Would highly recommend this dealership and sales man. More
I had a great experience and my salesman Rich Vasvari was wonderful! He helped get me into the car that I wanted and made my experience very positive. I had to leave & come back after we completed the pape wonderful! He helped get me into the car that I wanted and made my experience very positive. I had to leave & come back after we completed the paperwork because I needed to pick up my kids and when I came back Rich, had left the keys on the seat, the important completed papers in the glovebox, and he even put the license plate on for me! He was great!!! In fact I did recommend Rich to my mom after I bought my car. She did come in to Kelly Mitsubishi about a week after me and buy a car herself. Unfortunately, when she went in she had a VERY bad experience with a different salesman. He treated her disrespectfuly and was very rude to her during most of her transaction. Two days after the sale, he called her to tell her that the terms of her contract had changed. He had her actually take off early from work a few days later to sign new paperwork at a higher interest rate than they had previously agreed on. I am not even sure that is legal! It's a shame that he took advantage of her and I wish that there was something I could have done to help her, but I unfortunately was not with her at the time of her sale. She is extremely unhappy and even though I had a wonderful experience with Rich, I am not sure I will EVER recommend Kelly to anyone again. I was responsible for sending her there and it was quite embarrassing that she had such an aweful experience! More
Had a good experience trading up to a 2006 gmc truck at kelly. Oscar in sales was quick in getting me into new vehicle and out of my 170k mile trade. Sandy in finance was exceptional in not only getting lo kelly. Oscar in sales was quick in getting me into new vehicle and out of my 170k mile trade. Sandy in finance was exceptional in not only getting loan approved but taking time to get more attractive financing three days after I agreed to first loan which offered me a much better rate and then able to incorporate a powertrain warranty. There are still good people in this world! More
Norris was very knowledgable with his product and very easy to deal with he treated me with respect and no back and forth games lots of dealers use. I will recommend him to all my friends and family membe easy to deal with he treated me with respect and no back and forth games lots of dealers use. I will recommend him to all my friends and family members. More
Great experience, everyone was very professional and polite. knowledgeable on vehicles they were selling. overall great car buying experience. will come back upon buying another car. polite. knowledgeable on vehicles they were selling. overall great car buying experience. will come back upon buying another car. More
The customer service at Kelly's was exceptional. They answered all of our questions and gave us excellent service. I enjoyed the coffee they had while I waited for my new vehicle. answered all of our questions and gave us excellent service. I enjoyed the coffee they had while I waited for my new vehicle. More