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Kelly Mitsubishi

Emmaus, PA

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997 Reviews

536 State Ave

Emmaus, PA

18049

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Showing 997 reviews

July 09, 2020

Jessica was outstanding! She made us feel welcome (like family)and was very caring and did everything she could to have us walk out with a car and felt comfortable. She went above and beyond even stepup ou More

by RICK1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen (Sales Manager) Tom(Finance), Jessica DellaPietra
Jul 20, 2020 -

Kelly Mitsubishi responded

Rick, Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Mitsubishi

June 30, 2020

Love the customer service Jessica and Steve were a great help. They do everything in there power to make sure you get what you want. More

by sarahrodriguez553
Recommend Dealer
Yes
Employees Worked With
Steve ., Jessica DellaPietra
Jul 01, 2020 -

Kelly Mitsubishi responded

Sarah, Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Mitsubishi

June 28, 2020

Excellent service. Jessica is very kind and helpful, Excellent service. Jessica is very kind and helpful, makes the car buying process enjoyable. I was very pleased with the service offered in gene More

by k.velez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica DellaPietra
Jun 29, 2020 -

Kelly Mitsubishi responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Mitsubishi

June 27, 2020

Amazing customer service! You can hear the smile in their voice just talking with them on the phone. Always kept me in the loop as to what was happening and going on. Not once was I wondering where I stood w More

by bethanyhart7.bh
Recommend Dealer
Yes
Employees Worked With
Jessica DellaPietra
Jun 29, 2020 -

Kelly Mitsubishi responded

Hi Bethany and thanks for the great feedback! We're very happy that Jessica was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! David LaBar General Manager Kelly Mitsubishi

June 26, 2020

Everyone was wonderful to us. Jessica was so friendly, knowledgeable, very helpful to our needs and knew exactly what we wanted. I will definitely reccomend her to anyone I know looking to purchase a new More

by Brenda Reiter
Recommend Dealer
Yes
Employees Worked With
There were two gentlemen who assisted I think one was steve and I dont remember the other name., Jessica DellaPietra
Jun 29, 2020 -

Kelly Mitsubishi responded

Brenda, Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Mitsubishi

June 20, 2020

I have dealt with Kelly in the past and this experience reaffirmed why I came back. Another top shelf experience. Jessica wasn’t just a salesperson but not only did I come away with a car but also a friend More

by robrenninger
Recommend Dealer
Yes
Employees Worked With
Jessica DellaPietra
Jun 22, 2020 -

Kelly Mitsubishi responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Mitsubishi. Please feel free to contact us if you have any questions on your vehicle. David LaBar General Manager Kelly Mitsubishi

June 15, 2020

Loved the service, very professional and the product specialist was very friendly and knowledgeable. Will be coming back to this dealership. Very good service overall. More

by gisselle05_95
Recommend Dealer
Yes
Employees Worked With
Jessica DellaPietra
Jun 16, 2020 -

Kelly Mitsubishi responded

Gisselle, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Mitsubishi

June 05, 2020

Jessica was awesome. She worked with me to get a car I absolutley love! She was friendly and really went out of her way to get the deal done. More

by tomanx4
Recommend Dealer
Yes
Employees Worked With
Ben Pino, Jessica DellaPietra
Jun 11, 2020 -

Kelly Mitsubishi responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Mitsubishi

June 02, 2020

Jessica is wonderful! Made my car buying experience so easy. She is very friendly, knowledgeable, and made this the best experience I have had buying a car. Everyone I encountered at Kelly was friendly an More

by Smurffy82
Recommend Dealer
Yes
Employees Worked With
Ben Pino, Jessica DellaPietra
Jun 11, 2020 -

Kelly Mitsubishi responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Mitsubishi

May 31, 2020

Jess was a pleasure to work with. The COVID closure has made the buying process a little weird for everyone, but Jess made it as easy as she could! More

by cbrash01
Recommend Dealer
Yes
Employees Worked With
Jessica DellaPietra
Jun 11, 2020 -

Kelly Mitsubishi responded

Thank you for your 5 Star Review. Jessica is a valued team member here with Kelly Mitsubishi. I will share your thoughts with her. Please send her your referrals, family or friends. David LaBar General Manager Kelly Mitsubishi

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