Back

Kelly Mitsubishi

Emmaus, PA

not yet
rated
997 Reviews

536 State Ave

Emmaus, PA

18049

Directions

Filter Reviews by Keyword

By Type

Showing 997 reviews

November 17, 2016

Amazing experience and Thank you I owed more on my car than what it was worth. When I went into Kelly's I was going to look at used car, I never would have thought I would be able to More

by Panda1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Muniz
November 15, 2016

I had a very pleasant and informative experience Joe was very informative and had my needs in a vehicle as his priority. He was very patient and informative. Spent time showing me everything in my More

by carguy/bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Brader
Nov 15, 2016 -

Kelly Mitsubishi responded

Dear Bonnie. I appreciate your positive feedback about our dealership. We do take pride in all our customer needs the best way we can. If you're traveling by Kelly Mitsubishi please don't hesitate to stop in and say hello. Thank you, Travis Nelson Sales Manager

November 01, 2016

Great Experience Everyone was so helpful and patient. I am so thankful for the amazing customer service. Joe went above and beyond to get me in a new car. I love m More

by nicolelombardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Brader
October 28, 2016

Kelly is great and so is Joe Brader I just bought our second car from Kelly and our second car with Joe Brader. He never had to pressure the sale because he was just so knowledgeable ab More

by John R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cury, Joey Brader
October 26, 2016

Great Car Great experience! I like my 2016 Lancer SE. Joe was great to work with. I would go back again in the future. First time I felt the dealer was there to More

by Travis C
Recommend Dealer
Yes
Employees Worked With
Joey Brader
October 24, 2016

Very helpful salesman Jason was very helpful and knowledgeable of the Outlander. He was also very polite and was not pushy. He took the time to answer any questions about More

by softballnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nichols
October 18, 2016

New Outlander SEL Purchase, Thank you Joe! I researched many different cars because I needed one with 7 seats. I bought my very first new car from Kelly back in 90's and that is why I went bac More

by Pat B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Brader
September 21, 2016

Thank you REVIEW UPDATE: On October 6, I met with Jim Barndt. It was a very positive meeting. Jim was able to address all of my concerns in a very satisfactory More

by A. B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Barndt, Michael Muniz, Christopher Bennett
Sep 22, 2016 -

Kelly Mitsubishi responded

A. B., Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Mitsubishi. Please reach out to me on my personal cell phone, 484-239-0147, so that I can address your concerns. Sincerely yours, Jim Barndt, General Manager Kelly Mitsubishi.

September 08, 2016

Pete made my first car purchase very easy going! Pete and his team made buying my first car a great experience! The moment I stepped foot onto Kelly Automotive Group I felt that I was in good hands c More

by Rjennifer36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Scherb
September 05, 2016

A Repeat Customer It was indeed a pleasure to deal with Louis again ( I purchased a previous Mitsubishi with him), Louis was very helpful-knows the product and worked c More

by 1SG Bob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Rossanese, Christopher Bennett
...
32
...