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Kelly Mitsubishi
Emmaus, PA
997 Reviews
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Showing 997 reviews
March 28, 2017
Mitsubishi Lancer I purchased my first new car at Kelly with the help of Jason and couldn't be happier! Everyone was friendly and helpful during the whole process. I purchased my first new car at Kelly with the help of Jason and couldn't be happier! Everyone was friendly and helpful during the whole process. More
by tbadams
Employees Worked With
Jason Nichols
March 25, 2017
Amazing , easy , no pressure Ken was amazing !!! No pressure and worked with us when it came to closing gendeal . He wants you to leave happy !!! Thank you for the great experienc Ken was amazing !!! No pressure and worked with us when it came to closing gendeal . He wants you to leave happy !!! Thank you for the great experience More
by Lhamershock
Employees Worked With
Kenneth Grant
March 22, 2017
Great experience Jason, Mike, Steve, and the rest of the team were very helpful, and creative to make a deal that worked for me. We also met Chris, one of the owners, Jason, Mike, Steve, and the rest of the team were very helpful, and creative to make a deal that worked for me. We also met Chris, one of the owners, who spent a little time with us as well. Over-All, for a car buying experience, it ranks at the top of our list of best-of-the-best. I will recommend them to all my friends and family. Rob B More
by Robert Ballonoff
Employees Worked With
Steve, Mike, Jason Nichols
February 27, 2017
Amazing service from ken Ken was very helpful with finding me a really good deal at a great price, he gave me some options and let me decide what I wanted, he did not push me Ken was very helpful with finding me a really good deal at a great price, he gave me some options and let me decide what I wanted, he did not push me in a direction I didn't want to go in like most dealers do, and was very friendly. I will definitely purchase another car from him in the future. More
by jessica stulec
Employees Worked With
Kenneth Grant
February 26, 2017
First Car Buying Experience Made Easy Pete Scherb was awesome! It was my first time buying a car so I wasn't sure what to expect. Pete made the whole process very comfortable for me. Pete Pete Scherb was awesome! It was my first time buying a car so I wasn't sure what to expect. Pete made the whole process very comfortable for me. Pete was friendly and easy to speak with. He was very knowledgeable of the vehicle I was interested in, and always made sure to explain anything I needed further clarification on. Pete made sure I was aware of costs at all times. No hidden fees, add-ons, etc. I would definitely recommend not only Kelly Mitsubishi, but Pete Scherb as well. More
by tmad15
Employees Worked With
Pete Scherb
February 26, 2017
Great service This was my first time at your dealership and i couldn't be more pleased. I dealt with ken and he was great. He worked with me and was very informati This was my first time at your dealership and i couldn't be more pleased. I dealt with ken and he was great. He worked with me and was very informative. I would recommend him to all my friends and family. Thanks ken! More
by Tueaday
Employees Worked With
Kenneth Grant
February 25, 2017
Best Dealer I've ever worked with Pete was great! He gave me phenomenal service & worked out a crazy deal! I will definitely recommend Kelly to everybody & I will continue purchasing v Pete was great! He gave me phenomenal service & worked out a crazy deal! I will definitely recommend Kelly to everybody & I will continue purchasing vehicles from Kelly! More
by Valerie B
Employees Worked With
Travis Nelson, Pete Scherb
February 22, 2017
Nice to deal with. I went in hoping I would walk out with a car I fell in love with. And I was able to do just that. Never felt pressured or pushed around the entire tim I went in hoping I would walk out with a car I fell in love with. And I was able to do just that. Never felt pressured or pushed around the entire time. They listen to what I wanted and worked to make that work. Great sale experience from Joe Brader. He is not on the the list but I would rate him 5 out of 5. Same for Chris Bennett More
by Chris
Employees Worked With
Joe Brader, Chris Bennett, Sal Baldassano
February 22, 2017
Not the most trusted service center So I have been buying cars for years from Kelly Mitsubishi for years. For the most part I had plenty of experiences going to their service center for So I have been buying cars for years from Kelly Mitsubishi for years. For the most part I had plenty of experiences going to their service center for oil changes. Here are the last year's worth of experences. 1. Took car for oil change and service . Top off fluids and all. When I left and got down the road I went to use wiper fluid and was completely empty still. So I got home and opened hood to add some. When I did so I noticed they dumped oil all over valve cover and never cleaned up. And did not look like they took the time to check anything else because none of the lids looked like they were touched. 2. My 2 year old car still under warranty. Same car as above. Was making a noise when I stepped on gas. And belts would scream. I took to service center to have them check it out. They test drove and said they heard it but did not see anything. So I ignored it. After a while I took it back right before I went on a trip to NC just to have them go over it and also check that again because it seemed like it got worse. They said they do not hear it now and they don't see anything. Well when I was there I fell in love with another lancer red color and was highly interested l. So after I got back I went to check into buying this red lancer 2016 sel. During the time they took my blue lancer 2013 for a spin and checked it out for trade in. They then found two broken motor mounts and a small leak and that sales manager said that's what the noise was. So explain when I asked them to find it they couldn't and when I took it to trade they did? 3. After buying my bran new lancer 2016 it would randomly lose power and xxxx down leaving me sit in intersections or where ever for seconds to almost a minute before coming to power again. I took it down to them 2 times to find a problem and they found nothing with car. I was too point that I said I am going else where. Took to another mitsubishi service center and they rebooted computer and it works fine now. No problem for months. Something simple. Like they never even cared. More
by Chris
Employees Worked With
Jim Hillegass
February 21, 2017
THANKS TRAVIS AND BRIAN The guys did an amazing job getting me into the car of my dreams!! We're both very helpful and explained everything to me, they did not push me into b The guys did an amazing job getting me into the car of my dreams!! We're both very helpful and explained everything to me, they did not push me into buying something I did not want! I would definitely recommend them to anyone. More
by AubreyGamble
Employees Worked With
Travis Nelson
