Kelly Mitsubishi
Emmaus, PA
Filter Reviews by Keyword
By Type
Showing 997 reviews
Great service, super helpful, knowledgeable Curt was great. He and the other employees helped me find the vehicle I was looking for, and walked me through the financing options that kept me with Curt was great. He and the other employees helped me find the vehicle I was looking for, and walked me through the financing options that kept me within my budget. They were patient and not pushy. I had spoken with other representatives as well, on the phone. A great group of employees. I would recommend this dealer. More
New Outlander Great experience, sales associate Robert Coll very helpful and professional! I will definitely recommend dealership and personnel. I give Robert five Great experience, sales associate Robert Coll very helpful and professional! I will definitely recommend dealership and personnel. I give Robert five stars , soon I’d be bringing my adult children to purchase new vehicles from him. Thank you More
Great Experience, Great Cat Jason was knowledgeable and very helpful in the purchase of my new Outlander PHEV. He went thru all the features and took time to explain every detai Jason was knowledgeable and very helpful in the purchase of my new Outlander PHEV. He went thru all the features and took time to explain every detail of the SUV. Thank you for making this a pleasant experience. More
It’s Good to Be Back I have not purchased a car from Kelly in almost 8 years. At that time I purchased my first new car from Kelly and I was impressed this time as I was n I have not purchased a car from Kelly in almost 8 years. At that time I purchased my first new car from Kelly and I was impressed this time as I was now. Everyone was very respectful of my time, worked with urgency to get me a deal and find the ideal model. They did not have my specific model in stock however they searched high and low but found the model and had it delivered within a few days. The sales team never resorted to pressure tactics that made me feel uncomfortable. Jason was amazing and in the process of helping me with my purchase, he was able to get my parents a good deal as well to replace their car that died. Then there is the product itself. The Outlander PHEV is finally a family SUV that can be fuel efficient, run in an EV mode, tow, and fit a family of four going on vacation. It’s easy to drive, comfortable and super high tech (but easy to use!). My family and I love this car and we are glad we came to Kelly to make this happen. More
I love my car Everyone was so helpful at the Kelly Mitsubishi dealership. Curt, my car salesman, went above and beyond the entire time I was looking to make sure I Everyone was so helpful at the Kelly Mitsubishi dealership. Curt, my car salesman, went above and beyond the entire time I was looking to make sure I found the right vehicle for me. I would 100% recommend this dealership. More
The most pleasant car buying experience ever. The folks at Kelly Mitsubishi truly made this the most hassle free and pleasant car buying experience I've ever had. We came in on Monday after the Le The folks at Kelly Mitsubishi truly made this the most hassle free and pleasant car buying experience I've ever had. We came in on Monday after the Lehigh Valley Auto Show and we were greeted by Chris and Curt. I made them aware that I was short on time that night, but we wanted to test drive an Outlander Sport and go from there. They pulled the car around and let my fiancee and I take it out on our own. After we both drove it, we then took a Jeep Renegade our from Kelly Jeep just for comparison. We quickly decided that the Mitsubishi was a better fit. I had done my research prior, and had a bottom line price in mind. When we got back from the test drive, Chris asked what we thought, and if we were interested. I said we were, but I did have to leave for a a prior engagement, but was fine if he ran numbers. When Curt brought back the sheet, I was shocked - in the best possible way. They're initial price offer was lower than TrueCar, lower than my target number and almost too good to be true. We couldn't come back until Wednesday, so on Tuesday I did get prices from two other dealers for a similarly equipped car. The next closest bottom line price was over $1000 higher. In the interest of keeping this short, I'll just say that the experience at Kelly Mitsubishi was refreshing. There was no pressure, the staff was pleasant and helpful, and they didn't play any games when it came to pricing. The numbers I had figured out matched up to the numbers they brought our, and it made the decision to purchase from Kelly Mitsubishi a no brainier. Thanks to everyone involved, particularly Curt and Chris. More
great service They really ensured me and my mom was comfortableand madw sure we got what we wanted and fit our budget. I am really happy with my purchase. They really ensured me and my mom was comfortableand madw sure we got what we wanted and fit our budget. I am really happy with my purchase. More
In, out and on the road Showed up at opening looking for left over 17's. Was quickly showed this mirage and it was all i needed. Simplistic, cheap, and fuel efficient. Curt g Showed up at opening looking for left over 17's. Was quickly showed this mirage and it was all i needed. Simplistic, cheap, and fuel efficient. Curt got me driving within 10 mins, and on the track of intimidating paper work with no problem. Shortly thereafter, i was out on the road, worry-free in a new mitsu. Curt also made me feel very appreciated for my interest in the cars, he was honest and not boasting about bigger and better things like horsepower in a lancer versus the mirage. He knows the purpose for the vehicle and can see the type of driving experience you want. As my first car buying experience, i couldnt be more pleased. Would recommend 5/5. More
Great dealership I was searching for a new car all over, and went to almost all the dealers around the area. I was lucky to stop at Kelly mishubishi to buy my new ca I was searching for a new car all over, and went to almost all the dealers around the area. I was lucky to stop at Kelly mishubishi to buy my new car. I had Louis as my sales man. He was one of the most honest, and friendly salesman i met. I'm a female that knows quite the info and steps in sales from working at a dealership and he was very honest with me about the car and helpful. All the employees I met there were very friendly and helpful and I'm in love with my new car. Thank you so much! More
Great group of guys very relaxing environment I went in knowing exactly what I wanted curt showed me some other options in the model I wanted with no pressure to buy a higher end model or differen I went in knowing exactly what I wanted curt showed me some other options in the model I wanted with no pressure to buy a higher end model or different car. Chris really explained the finances and gave me a good deal on the car I purchased along with what I was expecting for my trade. More