Kelly Mitsubishi
Emmaus, PA
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The best experience ever Jessica and her team at Kelly Mitsubishi went above and beyond to make my car buying experience the best. Definitely will recommend them to anyone Jessica and her team at Kelly Mitsubishi went above and beyond to make my car buying experience the best. Definitely will recommend them to anyone More
Unbelievable! A car buying experience that was enjoyable! My experience at Kelly was clearly different from the typical experience that the public has grown to expect from car dealerships. I found both my sal My experience at Kelly was clearly different from the typical experience that the public has grown to expect from car dealerships. I found both my salesman, Ali Taner, and the sales manager, Kevin Farrell, to be friendly, straightforward, and extremely easy to deal with in the purchase of my used car. When I first arrived, the car that I had expressed interest was parked in front, beautifully detailed, and with especially good new tires installed. And, by the way, we reached a very fair price rather quickly. After a test drive, I loved the car except with some concern about the braking efficiency. Ultimately, as part of the sales agreement, Kevin personally requested that new brake pads be installed. To my surprise, when I came back to pick the car up, he had instructed the service department to put new pads as well as new rotors on the car's brakes. Because he knew that I would be driving the car across country, he went beyond the call of duty in order to ensure my safety. Now, that is impressive! I absolutely recommend Kelly's Used Car dealership. Customer service simply does not get any better than this. More
Best Experience in purchasing my new vehicle!!! I've purchased many vehicles in my life. Usually I've looked upon them as horrible long experiences. When I decided to purchase from Kelly Mitsubishi I've purchased many vehicles in my life. Usually I've looked upon them as horrible long experiences. When I decided to purchase from Kelly Mitsubishi in Emmaus Pa., I realized they were really out to meet my expectations with incredible customer service and experienced employees... All I can say was I was shocked that buying a car didn't have to be such a horrible experience. THANK YOU KELLY MITSUBISHI!!!! More
Review of my experience I had a pleasant experience buying a new car at Kelly Mitsubishi. I didn't feel pressured by the salesman, Mike. He explained details of my interest w I had a pleasant experience buying a new car at Kelly Mitsubishi. I didn't feel pressured by the salesman, Mike. He explained details of my interest without forcing a decision on me. The finance negotiation went smoothly. Kevin, from finances, helped me to meet my price and monthly payments. I had a great experience and I would recommend this dealership to others. Lisa B. More
Amazing service Best I've had in a long! Would send others to buy from them. Everything went very smooth. Had a very pleasant experiance. Financingnpart will take th Best I've had in a long! Would send others to buy from them. Everything went very smooth. Had a very pleasant experiance. Financingnpart will take the longest. More
GREAT DEALER SHIP I DELT WITH JESSICA DELLAPIETRA SHE GREAT MADE THE PROCESS EASY AND FAST LOVE MY NEW LANCER GT ,GREAT PEOPLE GREAT SERVICE DEFINITLY WOULD RECOMMEND T I DELT WITH JESSICA DELLAPIETRA SHE GREAT MADE THE PROCESS EASY AND FAST LOVE MY NEW LANCER GT ,GREAT PEOPLE GREAT SERVICE DEFINITLY WOULD RECOMMEND THIS PLACE TO MY FRIENDS AND FAMILY More
Jason and the Kelly group. I contacted Jason about purchasing a 2018 Outlander SEL. Jason sold me a Sport LE and it was an excellant cross over. I was reading all the specs. I contacted Jason about purchasing a 2018 Outlander SEL. Jason sold me a Sport LE and it was an excellant cross over. I was reading all the specs. on the Outlander SEL and seen it has all the safety features on it. Jason as usual didn't high pressure me to buy it. After some thought I would get the larger Mitsubishi. Jason as usual did a great job and finalized the transaction and got me out the door in about an hour. You want a great deal and no high pressure visit Kelly Auto Group and ask to see Jason Nichols. You won't be sorry you did. More
They found me a Jeep! I stopped by just to look at the jeeps on the lot. Jason was super helpful in getting me pricing on several jeeps. I found one I wanted at a nearby de I stopped by just to look at the jeeps on the lot. Jason was super helpful in getting me pricing on several jeeps. I found one I wanted at a nearby dealer. Jason facilitated the trade and set me up with my must have options. He worked under some miscommunication errors as well and quickly resolved them to get me in my new ride. Thank you for that sir! Jason is super laid back and lets you make all the choices for what best suites your needs. He was great to work with and chat with. Id be more than happy to make a future purchase through him again! More
Wonderful My salesman Jason was wonderful. Very friendly and knowledgeable. Not a "pushy" salesperson in any way and he made by car buying experience totally st My salesman Jason was wonderful. Very friendly and knowledgeable. Not a "pushy" salesperson in any way and he made by car buying experience totally stress free. More
From start to finish a great experience!! Extremely pleased with the entire car buying process at Kelly Mitsubishi. Curt Koons and Jeff Lobalbo provide excellent customer service! From locatin Extremely pleased with the entire car buying process at Kelly Mitsubishi. Curt Koons and Jeff Lobalbo provide excellent customer service! From locating to obtaining the car I wanted they both did an incredible job. Both were very informative and quickly responsive to any form of communication. I could not have asked for a better experience. Thank you once again Jeff and Curt!! More