Kelly Mitsubishi
Emmaus, PA
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Buyer Great friendly customer service! Buying a car was very easy and the salesman guided me through the process very efficiently and I had no troubles. Great friendly customer service! Buying a car was very easy and the salesman guided me through the process very efficiently and I had no troubles. More
Great customer service Ali and the used sales team at kelly worked well togeather to make the experience for me my wife and 3 children as comfortable and stress free as poss Ali and the used sales team at kelly worked well togeather to make the experience for me my wife and 3 children as comfortable and stress free as possible. After they couldn’t meet our top picks fit our budget(you can’t give cars away but I will always do my best to make you😁) they did some more leg work after we left that same night to find something in our budget and had some qualities that were valuable to us. They went over and beyond to work around our schedule with my wife and I, considering our three children had a sports in three different times and locations and we could fit in multiple test drives and reasonable negotiating. I will be referring Ali to anyone who plans to shop at Kelly More
Great Customer Service Mike and the rest of the staff were very helpfully. They made it so easy for my wife and I! Thank you to the entire staff! Mike and the rest of the staff were very helpfully. They made it so easy for my wife and I! Thank you to the entire staff! More
Smooth experience Ali and everyone else at Kelly made buying a car a lot easier than I remember it to be. No pressure or hard sales, just casual conversation and a smoo Ali and everyone else at Kelly made buying a car a lot easier than I remember it to be. No pressure or hard sales, just casual conversation and a smooth buying experience overall. I will definitely recommend to friends and family to check out Kelly Mitsubishi when they’re in need of a new or used vehicle More
Refreshingly unlike a stereotypical car-shopping experience I went into the process incredibly down on my luck, due to several unexpected crises that seemed to happen all at once. From John at the Collision Cen I went into the process incredibly down on my luck, due to several unexpected crises that seemed to happen all at once. From John at the Collision Center to several management guys and ultimately to Jessica DellaPietra, who facilitated the transaction, the experience showed me a side of humanity I was losing faith in. Certainly they hear sob stories every day and are up against skeptical customers who question everything they say. Still, they considered all the different factors of my situation and really worked with me to make it happen. Jessica, you put a lot of heart and sincerity in a high-stress industry, and they’re lucky to have you. Ben, Dave, and Jeff, thanks for all your efforts. John, you’re a man of true character, and I’m grateful. Thank you all. More
Wonderful and pleasurable Jess was like dealing with a frien Jess was very helpful and did an excellent job and guiding me through the process did everything she could along with the other gentleman I believe hi Jess was very helpful and did an excellent job and guiding me through the process did everything she could along with the other gentleman I believe his name was Gary to get me the best deal possible thank you very much More
Friendly and honest Ali was very helpful with finding my wife the perfect car, he showed us different options in our budget. He was very friendly and honest during the e Ali was very helpful with finding my wife the perfect car, he showed us different options in our budget. He was very friendly and honest during the entire process. More
Very helpful I had gotten a 2014 outlander Sport SE Saturday, Jessica was very helpful along the way. Everything was easy to understand for me, given this is my fi I had gotten a 2014 outlander Sport SE Saturday, Jessica was very helpful along the way. Everything was easy to understand for me, given this is my first big commitment. Thank you Jessica and staff at Kelly Mitsubishi! More
First car! Kelly Automotive was extremely helpful in finding me my new car. They were very kind and answered every single question we had. There was no hassle an Kelly Automotive was extremely helpful in finding me my new car. They were very kind and answered every single question we had. There was no hassle and it was pretty much an easy decision once I had test drove the car. The cars are in good shape and well taken care of. Seriously, this place is great! More
Great experience We went to Kelly due to a great experience in the past buying from them. This time was no different, they listened to our concerns and the things we We went to Kelly due to a great experience in the past buying from them. This time was no different, they listened to our concerns and the things we wanted in a vehicle, which made for a pleasant buying experience. We would highly recommend them if you are looking for another vehicle More