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323 Reviews of Kelly Jeep Chrysler - Service Center
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February 20, 2022
I brought my Cherokee in for some service and I think the service advisor might have a mortgage payment or some other outrageous expense due soon because she tried to up sell me to the tune of around $2000 , service advisor might have a mortgage payment or some other outrageous expense due soon because she tried to up sell me to the tune of around $2000 , $560 for a purge valve that I can buy for $20. , $1200 for a driveshaft that I can get for around $480 , $170 for diagnostics , $50 for a gas cap I can get for $12 and $30 for a tire rotation that they didn’t even do. This is our 5th car we bought from the Kelly’s and they want to shove those prices up my xxx , not happening , we’ll never set foot in any of their dealerships again. More
by Friedlugnuts
Employees Worked With
Melina Custovic
February 14, 2022
This has been my dealership for my last four Jeep vehicles. While I think they should show more loyalty to repeat customers in the sales process, my experience with the service department and staff vehicles. While I think they should show more loyalty to repeat customers in the sales process, my experience with the service department and staff has always been first class. More
by amastr6336@aol.com
Employees Worked With
Melina Custovic
January 06, 2022
You can buy a car anywhere today, my family and I have bought 7 cars from Kelly Jeep! The reason is SERVICE, from top management to the yard person in the service department. Every person at this dealersh bought 7 cars from Kelly Jeep! The reason is SERVICE, from top management to the yard person in the service department. Every person at this dealership understands how important the customers are and they prove it every time I visit them. I love this place! The service coordinator Colby told me a week to get a new touch screen for my car. Three days later they installed it in my car! More
by fwhitcomb
Employees Worked With
Colby
January 04, 2022
Reise was my Service Advisor. I Did not have a service appointment however Reise treated me as though I did. He is professional and polite.My Grand Cherokee Overland was serviced in the time and for the appointment however Reise treated me as though I did. He is professional and polite.My Grand Cherokee Overland was serviced in the time and for the price he quoted. Excellent service provided! More
by canslono
Employees Worked With
December 18, 2021
Great customer service and left my Jeep running like new very happy with the service. very happy with the service. More
by Isabel
December 07, 2021
I dropped my jeep off for a routine oil change and Reise had the vehicle done sooner then expected. The service advisor always goes above and beyond. had the vehicle done sooner then expected. The service advisor always goes above and beyond. More
by Jospin0515
Employees Worked With
November 27, 2021
I was there at 8am for oil change and tire rotation. To my surprise at about 8:45 my gladiator was all washed and parked out front... great service experience... my surprise at about 8:45 my gladiator was all washed and parked out front... great service experience... More
by Djkakleas
Employees Worked With
Other Employees :
Melina Custovic, Niko Qirjazo, Moses Johnson
November 24, 2021
Was recommended to replace sparkplugs for $822 on my Jeep Grand Cherokee even though I had done it myself two days earlier and letting them now when dropping the car off. Wheni declined they came back offeri Grand Cherokee even though I had done it myself two days earlier and letting them now when dropping the car off. Wheni declined they came back offering the same job for $500. When I picked up the car the engine warning light was on. More
by PR
Employees Worked With
Greg
November 16, 2021
Excellent service from the moment I drove into the service center… knowledgeable, responsive and fast. service center… knowledgeable, responsive and fast. More
by Jeep
Employees Worked With
