Back

Kelly Jeep Chrysler - Service Center

Lynnfield, MA

3.7
322 Reviews

322 Reviews of Kelly Jeep Chrysler - Service Center

Sort by
June 11, 2022

Jeep Lynnfield has been my go to since before I bought my jeep. No pressure sales but wanted to put you in the right vehicle.( Thank you Nico) and to the customer service support team making you feel welcom More

by CustomerExperience
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colby, Melanie, , Moses Johnson
April 23, 2022

Went today to kelly jeep for oil change i was in and out in less then an hour like Reis the service advisor advised More

by Jospin0515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reise Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Kelly Jeep Chrysler responded

That is great to hear! We are happy to know that you has such a good experience with Reise and that your oil change was done in such a timely manner! We really appreciate your feedback!

April 21, 2022

I have been a customer for 20 years that’s speaks highly of this Dealership More

by Jeep girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Littlehale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reise Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melina Custovic, Scott Lassiter, Moses Johnson
May 06, 2022 -

Kelly Jeep Chrysler responded

We cannot tell you how much we appreciate your loyalty and dedication! It is great to that over the years, you have had great experiences and that you are always taken care of! We look forward to continue working with you!

April 08, 2022

I had our Chrysler Pacifica Hybrid recently serviced. General Manager Andrew Turransky and Colby Irving of the Service Department met all needs, even with all the problems brought about by COVID. The c More

by D.Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Irving
March 31, 2022

Always professional, service and sales keep you posted on what's happening with your vehicle. More

by flo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melina Custovic
Apr 04, 2022 -

Kelly Jeep Chrysler responded

Thank you, Flo! It is great to know that Yamen and Melina were so helpful and attentive and that both you and your Jeep were well taken care of!

March 28, 2022

Excellent service in and out in 35 minutes for an oil change. Service Advisor was excellent but. More

by Mishosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reise Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Kelly Jeep Chrysler responded

HI Mishosh! We just wanted to reach out and say how much we appreciate your feedback! It is great to know that you had the opportunity to work with Reise and that he made sure everything was done in such a timely manner!

March 19, 2022

I had an appointment for an oil change. I asked to get a sticker also. The estimated time was 1 hour. I waited just over 2 hours. May have been longer if I had not asked about the status. I More

by krisanns13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
March 13, 2022

Customer service members at Kelly Chrysler Jeep at Lynnfield, Lynn are ineffective, rude and clueless. A simple oil change would take you at least 3 hours of your precious time. There is no shame in t More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Manuel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melina Custovic, Moses Johnson
February 24, 2022

Great staff they very helpful. They assisted me from the beginning till the end. Good customer service More

by sluma81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He is working in service dept. I don’t remember his name he was very helpful this man
February 20, 2022

I brought my Cherokee in for some service and I think the service advisor might have a mortgage payment or some other outrageous expense due soon because she tried to up sell me to the tune of around $2000 , More

by Friedlugnuts
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melina Custovic
...
7
...