Kelly Jeep Chrysler - Service Center

2016 Jeep Grand Cherokee My brand new car broke down the other week and with all the issues I went through, James was able to help me get it towed there with no issues despite My brand new car broke down the other week and with all the issues I went through, James was able to help me get it towed there with no issues despite all the calls and anger I got from other tow companies just to get it at that dealership. James was able to accommodate everything for me and get my Jeep to that dealer. Bruce took very good care of my car, called me to give me frequent updates, and at the end gave my car back in beautiful clean condition. He was also able to accommodate me with a rental so I wouldn't be missing a car. This whole episode with my brand new car breaking down due to a fuel pump misfunction gave me lots of stress but they were still able to make it a good experience and fix my car promptly. Thank you. More

Awesome Fast, efficient and courteous service. Could have gone to a dealership closer to home, but choose to frequent this location for the superior service. Fast, efficient and courteous service. Could have gone to a dealership closer to home, but choose to frequent this location for the superior service. Thank you! More

service call Service was prompt. Associates were friendly. Waiting area was clean.No pressure regarding additional maintenance procedures. Would, and have, recomme Service was prompt. Associates were friendly. Waiting area was clean.No pressure regarding additional maintenance procedures. Would, and have, recommend Kelly Jeep to others for sales and service. More

Great Employees Whenever I am there for service the tech explains everything in detail, keeps me updated on the progress of my repairs and lets me know when it is rea Whenever I am there for service the tech explains everything in detail, keeps me updated on the progress of my repairs and lets me know when it is ready. More

Jeep Cherokee Service Artis is fabulous! Everything was done the way and in the time he said it would be done! He is a very feiwndly, courteous and competent service adviso Artis is fabulous! Everything was done the way and in the time he said it would be done! He is a very feiwndly, courteous and competent service advisory. Definitely request him next service call! More

Thanks for your great work for time it takes to repair the car. He took the time to call me and explain what my car needs to be work. for your great work for time it takes to repair the car. He took the time to call me and explain what my car needs to be work. More

Service visit Prompt, knowledgeable and courteous service. I had a tricky issue with the radio reception and they appear to have diagnosed the issue. Taking it ba Prompt, knowledgeable and courteous service. I had a tricky issue with the radio reception and they appear to have diagnosed the issue. Taking it back next week for part installation. More

Had a recall taken care of and also Warenty work Brought jeep in for a recall and oil change. Also had a noise under car. They called to let me know it was a drive shaft problem and it would be cover Brought jeep in for a recall and oil change. Also had a noise under car. They called to let me know it was a drive shaft problem and it would be covered under Warenty. Had to wait till next day as the part was not in stock at the dealership. Bruce called me the next day when the car was ready. When I dropped the car off Bruce was able to set me up with a ride home and would have had me picked up the next day to get my car but I had a ride. More

A nice, quick oil cgange I went in for the fast lane lube oil and filter and was in and out in 20 minutes. The only thing that was odd was the advisor recommended I get the tr I went in for the fast lane lube oil and filter and was in and out in 20 minutes. The only thing that was odd was the advisor recommended I get the transmission flushed when I already had this major service done 4 months ago and this service was done at that time and apparently they did not check my vehicles service history before making that recommendation but other than that everything was fine. Thank You More

Recall repair I came for recall. The staff were friendly and hospitable and resolved the problem. I was able to promptly obtain an appointment that accomodated my I came for recall. The staff were friendly and hospitable and resolved the problem. I was able to promptly obtain an appointment that accomodated my schedule. More