319 Reviews of Kelly Jeep Chrysler - Service Center
A.c. broken they fixed with 3 or 4 visits. They worked on my air conditioner over three or four separate visits. Now one month later AC is still not working properly. Going to have to call and They worked on my air conditioner over three or four separate visits. Now one month later AC is still not working properly. Going to have to call and make another appointment I guess. The only reason I would go to this dealership is because I have a lifetime warranty on my vehicle. More
Great work Excellent service on my Jeep Wrangler I was happy with the result of work on my Jeep ill will recommend a family, friends or anyone. Excellent service on my Jeep Wrangler I was happy with the result of work on my Jeep ill will recommend a family, friends or anyone. More
Missing hub cap I went to get an oil change and had my tires rotated and noticed that they forgot or didn't put my hub cap on correctly and now I'm missing a hub cap. I went to get an oil change and had my tires rotated and noticed that they forgot or didn't put my hub cap on correctly and now I'm missing a hub cap...and out $50 More
Warranty repair My Jeep went into the garage a few minutes after i arrived. I had an appointment, and they honored it well. Repairs were done quickly and professi My Jeep went into the garage a few minutes after i arrived. I had an appointment, and they honored it well. Repairs were done quickly and professionally. Exactly what i expected and exactly what i got. I'll be going back there for my next Jeep for sure. More
Service New car brought in for emergency service took two days to be seen was told I opted out of a loaner and shuttle service wasn't available New car brought in for emergency service took two days to be seen was told I opted out of a loaner and shuttle service wasn't available More
Great experience. Bruce was very helpful and professional dealing with my repair. Exceeded expectations! I was very pleased with the clear communication and quick turna Bruce was very helpful and professional dealing with my repair. Exceeded expectations! I was very pleased with the clear communication and quick turnaround. I look forward to working with him again. More
Everyone at your dealership was amazing. From the minute I walked in my experience was amazing. Mike and Saba went about and beyond and are a great asset to the Kelly Family. Additionally, In From the minute I walked in my experience was amazing. Mike and Saba went about and beyond and are a great asset to the Kelly Family. Additionally, In walking around your servie area and showroom almost everyone seemed to be smiling, both employees and customers. I left your dealership informed, well taken care of, and most importantly happy. Keep up the great work More
Sloppy, careless not very professional Was left on hold for 15-20min, needed to call back just to be bounced around to have to leave a message. When the service man did call me back I felt Was left on hold for 15-20min, needed to call back just to be bounced around to have to leave a message. When the service man did call me back I felt as if I was bothering him and needed to keep asking questions to get ans. I received a call back with an inconclusive ans all while the gentleman was carrying on a side conversation and I believe ratting in my ear. My car was brought it because I noticed one door was sticking - yes I only indicated one door and clearly that is all the service team looked at because I then noticed all other doors sticking. Clearly signs of a lazy service team who does not go outside the box to help customers. This experience is a clear confirmation / validation why my last jeep was purchased at another dealership (my prior two I did purchase at Kelly jeep in lynnfield) More
Great service Customer service was great! Bruce was very helpful in letting me know up front what was going on. Price was good. Thank you very much Customer service was great! Bruce was very helpful in letting me know up front what was going on. Price was good. Thank you very much More
Service tinting This dealership goes above and beyond for its clients from sales to service. I would definitely recommend Kelly Jeep Chrysler to anyone looking for a This dealership goes above and beyond for its clients from sales to service. I would definitely recommend Kelly Jeep Chrysler to anyone looking for a great deal on Jeeps and excellent customer service. More