323 Reviews of Kelly Jeep Chrysler - Service Center
convenience! Have moved to Newburyport but still make the drive down to Lynnfield to have my 2017 Jeep Grand Cherokee serviced by Kelly! The service department hou Have moved to Newburyport but still make the drive down to Lynnfield to have my 2017 Jeep Grand Cherokee serviced by Kelly! The service department hours, plus the service express, make it so easy to have simple things done to my vehicle, like an oil change. We also had such a wonderful and easy experience with leasing our last two vehicles from Kelly, thanks to Alex Zamakis!! We might just become costumers for life! More
Oil change The people here are profrssional and polite. Bob in parts dept is outstandingly helpful. Only issue would be to have service dept inform the custome The people here are profrssional and polite. Bob in parts dept is outstandingly helpful. Only issue would be to have service dept inform the customer of which type of oil that will be used Synthetic or standard. Big price difference. More
Fast service First oil change and tire rotation. Took me on time and got me out of there quickly. Jonathan Watson was very friendly polite and knowledgeable. First oil change and tire rotation. Took me on time and got me out of there quickly. Jonathan Watson was very friendly polite and knowledgeable. More
Excellent dealership Always a great feeling to go into a dealership and know that you are going to be taken care of whether your purchasing a vehicle or in for service. Th Always a great feeling to go into a dealership and know that you are going to be taken care of whether your purchasing a vehicle or in for service. The service staff always Go above and beyond when servicing my vehicle! Saba and Erik are great and the reason for me always coming back. And Stevie Sullivan always keeps me company while I wait such a good kid! More
Best of the best I’ve been bringing our 2012 Jeep Liberty to Kelly since we bought it in 2013. The service advisor, Artis, is nothing short of a true professional. He I’ve been bringing our 2012 Jeep Liberty to Kelly since we bought it in 2013. The service advisor, Artis, is nothing short of a true professional. He doesn’t hesitate to call with all of the repair details and keeps you updated on the entire process. The receptionist is a pleasant as one could be...she along with others treat you as family. I trust the Kelly Jeep group and that is a major milestone in the service industry. More
Great experience. My Wrangler was not getting ready for inspection and after two months of research and few phone calls to Jeep they found out that my Jeep year had a e My Wrangler was not getting ready for inspection and after two months of research and few phone calls to Jeep they found out that my Jeep year had a extended warranty for a OBD failure from the dealer. I really wish that one phone call was more helpful because I did so many calls and read so many reviews and blogs to find out and the dealer could advice me on the first phone call. They never found the issue till I pointed the boletin service... More
Very good A little disturbed that an alignment cost 149 when I bought tires. Seemed excessive The service person was very friendly and was very knowledgeabl A little disturbed that an alignment cost 149 when I bought tires. Seemed excessive The service person was very friendly and was very knowledgeable, prompt, and thorough More
Walk in appt for bad wheel bearing Without my an appointment they were able to fix my car in only a two days. Artis is the best. They even addressed another issue and were able to fix Without my an appointment they were able to fix my car in only a two days. Artis is the best. They even addressed another issue and were able to fix at same time. More
Best service Melina and all your staff were great Your management team got me into your service department so fast. I’m sorry I forgot the gentleman that got me i Melina and all your staff were great Your management team got me into your service department so fast. I’m sorry I forgot the gentleman that got me in I think his name was Reece. Thank you for your great service. More
Warranty service Everyone at dealership was very friendly and professional. The work was finished before expected, very pleased with the service. A special thank you Everyone at dealership was very friendly and professional. The work was finished before expected, very pleased with the service. A special thank you to Charlie. More