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Kelly Jeep Chrysler - Service Center

Lynnfield, MA

3.7
323 Reviews

323 Reviews of Kelly Jeep Chrysler - Service Center

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January 14, 2019

convenience! Have moved to Newburyport but still make the drive down to Lynnfield to have my 2017 Jeep Grand Cherokee serviced by Kelly! The service department hou More

by adidas03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Zamakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom MacDonald, Artis Purdie, James Burke
December 29, 2018

Oil change The people here are profrssional and polite. Bob in parts dept is outstandingly helpful. Only issue would be to have service dept inform the custome More

by Morsal8844
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
December 27, 2018

Fast service First oil change and tire rotation. Took me on time and got me out of there quickly. Jonathan Watson was very friendly polite and knowledgeable. More

by Nekoboo37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Watson
Jan 08, 2019 -

Kelly Jeep Chrysler responded

We're happy to know that your first oil change and tire rotation went so well! On behalf of Jonathan, thank you for taking the time to write this review! Take care.

December 27, 2018

Excellent dealership Always a great feeling to go into a dealership and know that you are going to be taken care of whether your purchasing a vehicle or in for service. Th More

by JustinTheGreat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Sullivan, Sabahudin Sisic
December 08, 2018

Best of the best I’ve been bringing our 2012 Jeep Liberty to Kelly since we bought it in 2013. The service advisor, Artis, is nothing short of a true professional. He More

by John1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Purdie
Dec 13, 2018 -

Kelly Jeep Chrysler responded

Hi John! Your loyalty to our service department means a lot to us! Artis is great, and we are glad that you have always had a great experience with him. Thank you for your feedback, happy holidays!

November 29, 2018

Great experience. My Wrangler was not getting ready for inspection and after two months of research and few phone calls to Jeep they found out that my Jeep year had a e More

by Ajrgre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabahudin Sisic
November 14, 2018

Very good A little disturbed that an alignment cost 149 when I bought tires. Seemed excessive The service person was very friendly and was very knowledgeabl More

by Jeep26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melina Custovic
Nov 16, 2018 -

Kelly Jeep Chrysler responded

We perform a 4 wheel alignment here. It is a good investment considering the cost of replacing tires due to premature wear from a miss aligned vehicle.

November 13, 2018

Walk in appt for bad wheel bearing Without my an appointment they were able to fix my car in only a two days. Artis is the best. They even addressed another issue and were able to fix More

by mbowles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Purdie
Nov 14, 2018 -

Kelly Jeep Chrysler responded

We are happy to hear that! It is great that Artis took such great care of both you and your car and we really appreciate your feedback.

November 08, 2018

Best service Melina and all your staff were great Your management team got me into your service department so fast. I’m sorry I forgot the gentleman that got me i More

by Anthony345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sorabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Perkin, Melina Custovic
Nov 08, 2018 -

Kelly Jeep Chrysler responded

We really appreciate that Anthony! We're glad that everyone took such great care of you and your car. Please let us know if there is anything else we can do for you! Take care.

November 07, 2018

Warranty service Everyone at dealership was very friendly and professional. The work was finished before expected, very pleased with the service. A special thank you More

by SAR3966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Kaloris
Nov 08, 2018 -

Kelly Jeep Chrysler responded

That is great! We're glad that everyone treated you so well and that the work was done before the expected time. On behalf of Charlie, thank you for sharing with us!

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