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322 Reviews of Kelly Jeep Chrysler - Service Center
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December 29, 2018
Oil change The people here are profrssional and polite. Bob in parts dept is outstandingly helpful. Only issue would be to have service dept inform the custome The people here are profrssional and polite. Bob in parts dept is outstandingly helpful. Only issue would be to have service dept inform the customer of which type of oil that will be used Synthetic or standard. Big price difference. More
by Morsal8844
Employees Worked With
Bob
December 27, 2018
Fast service First oil change and tire rotation. Took me on time and got me out of there quickly. Jonathan Watson was very friendly polite and knowledgeable. First oil change and tire rotation. Took me on time and got me out of there quickly. Jonathan Watson was very friendly polite and knowledgeable. More
by Nekoboo37
Employees Worked With
Jonathan Watson
December 27, 2018
Excellent dealership Always a great feeling to go into a dealership and know that you are going to be taken care of whether your purchasing a vehicle or in for service. Th Always a great feeling to go into a dealership and know that you are going to be taken care of whether your purchasing a vehicle or in for service. The service staff always Go above and beyond when servicing my vehicle! Saba and Erik are great and the reason for me always coming back. And Stevie Sullivan always keeps me company while I wait such a good kid! More
by JustinTheGreat
Employees Worked With
Stephen Sullivan, Sabahudin Sisic
December 08, 2018
Best of the best I’ve been bringing our 2012 Jeep Liberty to Kelly since we bought it in 2013. The service advisor, Artis, is nothing short of a true professional. He I’ve been bringing our 2012 Jeep Liberty to Kelly since we bought it in 2013. The service advisor, Artis, is nothing short of a true professional. He doesn’t hesitate to call with all of the repair details and keeps you updated on the entire process. The receptionist is a pleasant as one could be...she along with others treat you as family. I trust the Kelly Jeep group and that is a major milestone in the service industry. More
by John1965
Employees Worked With
Artis Purdie
November 29, 2018
Great experience. My Wrangler was not getting ready for inspection and after two months of research and few phone calls to Jeep they found out that my Jeep year had a e My Wrangler was not getting ready for inspection and after two months of research and few phone calls to Jeep they found out that my Jeep year had a extended warranty for a OBD failure from the dealer. I really wish that one phone call was more helpful because I did so many calls and read so many reviews and blogs to find out and the dealer could advice me on the first phone call. They never found the issue till I pointed the boletin service... More
by Ajrgre
Employees Worked With
Sabahudin Sisic
November 14, 2018
Very good A little disturbed that an alignment cost 149 when I bought tires. Seemed excessive The service person was very friendly and was very knowledgeabl A little disturbed that an alignment cost 149 when I bought tires. Seemed excessive The service person was very friendly and was very knowledgeable, prompt, and thorough More
by Jeep26
Employees Worked With
Melina Custovic
November 13, 2018
Walk in appt for bad wheel bearing Without my an appointment they were able to fix my car in only a two days. Artis is the best. They even addressed another issue and were able to fix Without my an appointment they were able to fix my car in only a two days. Artis is the best. They even addressed another issue and were able to fix at same time. More
by mbowles
Employees Worked With
Artis Purdie
November 08, 2018
Best service Melina and all your staff were great Your management team got me into your service department so fast. I’m sorry I forgot the gentleman that got me i Melina and all your staff were great Your management team got me into your service department so fast. I’m sorry I forgot the gentleman that got me in I think his name was Reece. Thank you for your great service. More
by Anthony345
November 07, 2018
Warranty service Everyone at dealership was very friendly and professional. The work was finished before expected, very pleased with the service. A special thank you Everyone at dealership was very friendly and professional. The work was finished before expected, very pleased with the service. A special thank you to Charlie. More
by SAR3966
Employees Worked With
Charlie Kaloris
November 07, 2018
poor service department Not knowledgeable about the chrysler vehicle they sell.Wanted to charge over $ 200.00 to tell me they didn't know how to open hood with a broken relea Not knowledgeable about the chrysler vehicle they sell.Wanted to charge over $ 200.00 to tell me they didn't know how to open hood with a broken release cable on a 2001 sebring. Had a problem on my girl friends 2013 chrysler 200 with rust under paint on hood. After dealing with Chrysler care they authorized $ 1700.00 to replace and paint a new hood. After receiving the vehicle back from Kelly Chrysler I checked under the hood insulator pad for the mark that I put under it which was there, thats why I know the hood wasn't replaced but repaired. Because of this experience with your deceptive work I will not purchase or look for service at your dealerships. You have lost me and two other customers that have purchased vehicles from you because of your business practice More
by chrysler
Employees Worked With
Artis Purdie, Service writer, Jimmy McKinnon, Warranty Advisor , Artis Purdie, Jimmy McKinnon
