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Kelly Jeep Chrysler - Service Center

Lynnfield, MA

3.7
322 Reviews

322 Reviews of Kelly Jeep Chrysler - Service Center

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November 02, 2019

I had a great experience with the service team. Collectively, everyone involved made the experience a positive one. It’s worth the drive from NH. More

by RHaynes2
Recommend Dealer
Yes
Employees Worked With
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Corbett - 5 STARS, James Burke
Nov 12, 2019 -

Kelly Jeep Chrysler responded

We are so glad to hear that! It is great that you had a great experience and that it was worth the drive from NH! On behalf of Yamen, James and Kelsey, thank you for sharing your feedback with us!

October 24, 2019

Organized and caring Be sure to see Lizzy if you are in the market for a Jeep. Patient, kind and knows her product very well! She keeps in touch with her clients and even More

by Debbie 26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Lam
Oct 29, 2019 -

Kelly Jeep Chrysler responded

Thanks, Debbie! We are glad that Lizzy was so great to work with and took excellent care of you! We will be sure to pass this review along to her! Thanks again, Debbie!

October 23, 2019

Slow service Did not do the state inspection that I requested, and said they would take care of. Also, they had 5 days before they even looked at the car. More

by Moz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melina Custovic
October 22, 2019

Great Job! As always pulled in for a quick oil change and wasn’t disappointed I went over to parts dept to try to get a spare tire kit for a 2019 compass (no s More

by you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Strazzere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the staff!, Bruce Wallace, Harry Lister
Oct 23, 2019 -

Kelly Jeep Chrysler responded

Thank you! We are glad that Dave, Bruce, and Harry were all so helpful when you came in to get a spare kit for your 2019 Compass! We will be sure to pass this review along to them!

October 09, 2019

Our service was responsive, professional, and efficient! Melina was very helpful with everything. We will definitely be back again to Kelly Jeep for our next service. More

by TaraK
Recommend Dealer
Yes
Employees Worked With
Melina Custovic
Oct 16, 2019 -

Kelly Jeep Chrysler responded

Thank you, Tara! We are glad that your service was responsive, professional, and efficient! It is great that Melinda was so helpful and took great care of you.

September 30, 2019

Always attentive. Follow through excellent. Extremely Always attentive. Follow through excellent. Extremely knowledgeable. Explains the problem in a way that is easily understood. I am always satisfied More

by Goldy
Recommend Dealer
Yes
Employees Worked With
Andrew Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kelly Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Perkin, Artis Purdie, Bruce Wallace, Niko Qirjazo
Oct 04, 2019 -

Kelly Jeep Chrysler responded

Thank you, Goldy! We are pleased to know that everyone was so attentive and made sure everything was explained to you. Knowing that you are always satisfied with your visits means a lot to us! Thank you for the recommendation!

September 24, 2019

Will not go back Very rude rep I have an appointment rep was lying to me how they can’t look at my truck , my appointment was for 9am at first she said it was going t More

by Bertram6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cathy Casey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melina Custovic
September 17, 2019

Phenomenal service My 2018 Jeep Wrangler had a recall. I set up the appointment for 10:00 and was done by 10:45. Phenomenal service. Would recommend More

by Shannon123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie
Oct 07, 2019 -

Kelly Jeep Chrysler responded

Hi Shannon! We are glad that Katie was so helpful and took great care of you and your Jeep Wrangler. Thank you for your feedback!

September 14, 2019

Quick oil change and tire rotation Kelly Jeep’s Mopar express lane service lives up to its name. I stopped by at 2:30 pm on a Saturday without an appointment and I was out by 3 pm for a More

by JKU Sahara owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Manuelo and Brittany Brown
Oct 07, 2019 -

Kelly Jeep Chrysler responded

That means a lot to us! We are happy that your express service visit was so convenient and that you were pleased with the service. Thank you for taking the time to share your feedback with us!

September 10, 2019

Excellent experience This was my first time using the service at Kelly Jeep. I used the Quick Lane Oil service and i was very pleased with the whole experience. More

by Dfarl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Wallace
Sep 11, 2019 -

Kelly Jeep Chrysler responded

That is great to hear! We're happy to know how helpful Bruce was and that your first time visiting our service department was a pleasant experience. Thank you for sharing your feedback!

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