Kelly Jeep Chrysler - Service Center

I found my experience with Kelly jeep very satisfying, from the sales people to the service dept etc. I would recommend this dealership to my friends and family , I had Scott Lassiter as my sales person , from the sales people to the service dept etc. I would recommend this dealership to my friends and family , I had Scott Lassiter as my sales person , bought 2 cars , Great person!!!! More

My car is always taken care of with quality work Rob in service is very professional and knows what hes talking about. I will be back! service is very professional and knows what hes talking about. I will be back! More

I had a wonderful service experience with Kelly Jeep. Everyone is friendly, professional and the service was incredible. They even washed my vehicle after they were done. Would highly recommend them. Everyone is friendly, professional and the service was incredible. They even washed my vehicle after they were done. Would highly recommend them. More

Smooth efficient check in. Kept me well informed on progress and status. We’re cost conscious. A nice and surprising experience. My mirror didn’t need to be replaced as expected. Staff snapped in place progress and status. We’re cost conscious. A nice and surprising experience. My mirror didn’t need to be replaced as expected. Staff snapped in place at no cost. More

The reason I gave 2 stars and not 1 is because Scott, the man who sold me the car is a great guy and did everything he could to help me. My jeep has been having alot of issues. My biggest concern is somethin man who sold me the car is a great guy and did everything he could to help me. My jeep has been having alot of issues. My biggest concern is something suspension related that is throwing off my treadwear. I had to replace 4 tires at only 19,000 miles at my go to tire place. I brought it in to Kelly Jeep for a full suspension check and was told they took apart my steering column and everything was normal except I needed an alignment and was asked if I wanted one. I said no because I just got one somewhere else just 2 weeks ago and I will bring it back there. I requested a printout of the alignment paperwork. Gave that to the other place and was told it's a good thing I didn't get it re aligned there because they never told me an alignment cannot fix a rear camber issue. I need a complete camber kit. This is what is throwing off the tires. Went back to Kelly Jeep and spoke with the service manager I think Steve was his name and he said that is true, but it wasn't off so bad that the tires would be thrown off. Then he, who was a complete jerk about it goes on to say that my new tires don't even belong on my Jeep Renegade. They belong on a Wrangler. He certainly wasn't acting like a manager should. And ever since they took apart my steering wheel my buttons that illuminate are flashing on and off when I turn it. They said a bolt was loose and should be fine now because they just tightened it. And it's not. I really wish they could have taken responsibility and made things right. I've boughten 3 Jeeps from them and my parents have as well. I've spent alot of money there. I won't be going back. More

The service department at Kelly Jeep in Lynnfield continues to provide excellent customer and vehicle service. Special thanks to Melina at the front desk for getting my vehicle in and out within my d continues to provide excellent customer and vehicle service. Special thanks to Melina at the front desk for getting my vehicle in and out within my difficult time constraints. More

I already emailed president and general manager about my experience at Kelly I have heard nothing ... did not fix the problem receptionist terrible in my opinion experience at Kelly I have heard nothing ... did not fix the problem receptionist terrible in my opinion More

Always a pleasure to deal with, whether it's sales/service or parts. This is why we are on our 15th vehicle from this dealership ! sales/service or parts. This is why we are on our 15th vehicle from this dealership ! More

Kelly Jeep when you have an issue of any kind seems to get you right in and take care of the issue and keep you up to date on the status of your vehicle. Very friendly, classy staff. get you right in and take care of the issue and keep you up to date on the status of your vehicle. Very friendly, classy staff. More

The best customer service, they know what are they doing Niko help me with my first car (Jeep) and and Reise for my first oil change. Niko help me with my first car (Jeep) and and Reise for my first oil change. More