Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Jeep Chrysler
Lynnfield, MA
1,260 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle.
With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,260 reviews
October 22, 2015
Time for Express service Express Lane oil change service took 95 minutes from arrival at dealership to completion. This is not "express" service! Will not return to this deal Express Lane oil change service took 95 minutes from arrival at dealership to completion. This is not "express" service! Will not return to this dealer for service. More
by PARKER.STOKES
Verified CustomerEmployees Worked With
Mirel Halilovic
October 22, 2015
What it should be... Pulled up for an oil change and tire rotation with no appointment. Was greeted and was told it should take about 30 mins. 30 mins later I was driving Pulled up for an oil change and tire rotation with no appointment. Was greeted and was told it should take about 30 mins. 30 mins later I was driving out of the lot. Competitively price and highly compenant. Haven't gone anywhere else for service. Always pleased! Thanks More
by GGRILLO
October 22, 2015
Great experience At Kelly Jeep I have dealt with Kelly Nissan in the past. All my experiences have been great with the Kelly motor group. Steve Sullivan was a pleasure to work with. I have dealt with Kelly Nissan in the past. All my experiences have been great with the Kelly motor group. Steve Sullivan was a pleasure to work with. We love our new Jeep Wrangler. Thanks everyone. More
by Jim Wis
Employees Worked With
Other Employees :
Several others from reception to finance. Everyone was great. No service experience yet but I'm sure it will be great. , Tom MacDonald, Stephen Sullivan, Erin MacKenzie
October 22, 2015
Super friendly!! We went to purchase a car for our daughter who is 19. Our salesman Justin was awesome..he treated our daughter like she was the queen for the day! He We went to purchase a car for our daughter who is 19. Our salesman Justin was awesome..he treated our daughter like she was the queen for the day! He actually got her to smile and talk which is awesome considering how shy she is!! Thank you Justin for a grest experience! She loves her jeep renegade!! More
by CGILL1016
October 20, 2015
No hassel/No Pressure Typically I hate buying a new vehicle because of the hassel. Hurry up and wait seems to be the norm along with high pressure. Scott was outstanding... Typically I hate buying a new vehicle because of the hassel. Hurry up and wait seems to be the norm along with high pressure. Scott was outstanding... No pressure and he was extremely helpful in meeting my wants and needs. More
by MALCOLM
October 20, 2015
Great Everyone was very helpful! Very happy love my car! Scott was great! Overall great experience! I will say that this 25 word minimum is crazy! I don't Everyone was very helpful! Very happy love my car! Scott was great! Overall great experience! I will say that this 25 word minimum is crazy! I don't have to to sit here and write out a huge review!! More
by REGINAMARIEXOX
Employees Worked With
Scott Lassiter, Lucas Stecker
October 19, 2015
poor customer service I have been to your service center several times and find that your front end people that service your customer lack the knowledge of what should or s I have been to your service center several times and find that your front end people that service your customer lack the knowledge of what should or should not be serviced when your car is at the service center. On 10/17/2015 I brought my car in for a fast Oil Change and I was there for 1 hour and forty five minutes. This was my 4th oil change and with 21,400 miles it was brought to my attention that I should consider having my tires rotated. When I asked the person in charge why was i not notified that the tries should of been rotated every 6,000 miles he had no answer. I also find that the women that are answering your phones and collecting the fees on the invoices to be very unfriendly and unprofessional. When I ask questions in regard to the invoice it is always one word answers and I find them not to be polite and they have made me feel like they are doing me a favor to do business with Kelly Jeep. Thank you for all your time to this matter. Nabil Boghos More
by NABILB
Employees Worked With
do not know the names
October 19, 2015
Oil change, factory recall Great staff, very helpful, on time with work so i did not have to be out of my work for any length of time while jeep was there Great staff, very helpful, on time with work so i did not have to be out of my work for any length of time while jeep was there More
by JCJSV4
Employees Worked With
Bill Perkin
October 19, 2015
Great Service, Follow through on promises! I had a great time dealing with the sales staff and the financial management. Everyone was friendly and made sure to follow through on things I asked I had a great time dealing with the sales staff and the financial management. Everyone was friendly and made sure to follow through on things I asked of them. The brakes on the used car I purchased were worn so I asked them to look into them for me. They replaced each brake and rotor for the car free of charge because it was a certified preowned. Shows to me that they stand by they certifications they place on their vehicles. More
by CORY.ABSI
Employees Worked With
Tom MacDonald, Justin Sullivan, Stephen Sullivan
October 19, 2015
New car purchase Kelly Jeep Chrysler is great, from the people working there to the vehicles they sell. Big shout out to my sales rep Scott Lassiter. I will defintly b Kelly Jeep Chrysler is great, from the people working there to the vehicles they sell. Big shout out to my sales rep Scott Lassiter. I will defintly be sending my friends to see him for a new car More
by DIMA1130
