Kelly Jeep Chrysler

Awful experience. Poor customer service I waited an hr and a half before my car was even brought in for an oil change that is suppose to be an express lane.... I was told the initial wait wa I waited an hr and a half before my car was even brought in for an oil change that is suppose to be an express lane.... I was told the initial wait was about 30 mins. Extremely frustrating. More

Exceptional service I have been going to Kelly Jeep in Lynnfield for several years. The service department is exceptional. I deal 90% of the time with Bruce. He is profes I have been going to Kelly Jeep in Lynnfield for several years. The service department is exceptional. I deal 90% of the time with Bruce. He is professional, knowledgeable, personal and so helpful. Everyone in the service department is always so friendly and helpful. Christine Corbett at the front desk you would think just answers the telephone but on the contrary Christine is a multi-tasker she is always running around assisting someone. I just can't say enough about this dealership's service department. I would always recommend them highly. Jeanette Cataldo More

Welcoming, fast and efficient I was very pleased with my recent experience at Kelly Jeep. I knew what car I wanted and they made the process very easy. They were not pushy and I di I was very pleased with my recent experience at Kelly Jeep. I knew what car I wanted and they made the process very easy. They were not pushy and I did not feel pressured at all. The car was delivered in 2 days, faster than I ever expected and everything was taken care of. Very happy that I found Kelly Jeep! More

Fast and welcoming Was in and out used there fast lane service everyone was kind and welcoming. The made sure my car was complete and the transaction was smooth Was in and out used there fast lane service everyone was kind and welcoming. The made sure my car was complete and the transaction was smooth More

recent purchase I was pleased with my experience at Kelly Jeep. I'm not fond of new car purchases but I was pleasantly surprised by how low pressure and friendly the I was pleased with my experience at Kelly Jeep. I'm not fond of new car purchases but I was pleasantly surprised by how low pressure and friendly the staff was. More

Service requested Made appt. for oil change and tire rotation. Both those items handled with care. I also had the radio upgrade completed while in the service departmen Made appt. for oil change and tire rotation. Both those items handled with care. I also had the radio upgrade completed while in the service department. Overall pleased with service and the timely fashion in which the service was completed. More

Love my new Jeep Kelly jeep did a great job. I went in knowing exactly what I was looking for. They did a great job, fast, and thorough.i would recommend to any one lo Kelly jeep did a great job. I went in knowing exactly what I was looking for. They did a great job, fast, and thorough.i would recommend to any one looking for a car. More

Exceptional Experience This is my second vehicle I have purchased through Kelly an I have to say they go above and beyond what other dealerships I have dealt with in the pas This is my second vehicle I have purchased through Kelly an I have to say they go above and beyond what other dealerships I have dealt with in the past. More

Excellent experience! Buying a new car is not as easy as it was years ago. So many models and packages to choose from! Once I had made up my mind which Make of car I want Buying a new car is not as easy as it was years ago. So many models and packages to choose from! Once I had made up my mind which Make of car I wanted, Kevin made the rest easy. He was very patient, answering all my questions as if they were the most important things in the world. When I finally decided on which model I wanted, he took the time to find the color I wanted. When I picked up the car, he went over everything I needed to know before I took it out of their yard. A follow up phone call came a few days later to see how I was doing with my new car. It was not easy to buy a new car after 12 years, but Kevin and Kelly Jeep Chrysler made it a lot easier with their patience and understanding. More

Acclimating & Competence Nick was our sales representative, he was very attentive and had excellent communication skills. He proved himself to be extremely reliable and accomm Nick was our sales representative, he was very attentive and had excellent communication skills. He proved himself to be extremely reliable and accommodating. From the search for appropriate vehicle through the final purchase of it, Nick demonstrated impeccable competence!! Forward to now, he continues to remain available for any questions and / or concerns. Definitely 5 stars !! Thank you, Mr.& Mrs. Brown More