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Kelly Jeep Chrysler
Lynnfield, MA
1,260 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle.
With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,260 reviews
November 19, 2015
Express Lane-oil change The wait was a little bit longer than usual (Express Lane)- I would have liked the service manager go over the summary of service sheet since I read The wait was a little bit longer than usual (Express Lane)- I would have liked the service manager go over the summary of service sheet since I read it when I got home and noticed that there were a few things that may have to be addressed on the next oil chage More
by BCFOOTFAN49
Verified CustomerEmployees Worked With
Mirel Halilovic
November 19, 2015
I did nor have an appointment yet Artis was very helpful . I did not have an appointment. Artis was very helpful getting me in and out in a timely fashion. He did order the key I needed and suggested I call I did not have an appointment. Artis was very helpful getting me in and out in a timely fashion. He did order the key I needed and suggested I call him when it is in stock. He also got me the floor mat I had ordered and offered to have them put in the car. There was a recall on the Jeep which he had taken care. I do have to return to the dealer and I will ask for Artis. More
by jaw1351
Employees Worked With
Artis Purdie
November 19, 2015
friendly and knowledgeable sales persons, Alex and Mike. I came in for a repair on my 2013 Town & Country and before I knew it I was talking about a new car. Mike asked if I would be interested in turning my I came in for a repair on my 2013 Town & Country and before I knew it I was talking about a new car. Mike asked if I would be interested in turning my lease in early and I said yes. He sat me with Alex and two hours later I had a new Chrysler 200. Thanks to Alex taking the time to go over all the different pricings that I kept hitting him with, we arrived at what made me happy. I have been dealing with Kelly's for the past 12 years and hope to do another 12. I even have my sister going there now. THANKS GUYS. More
by PAPAJERRYM
November 19, 2015
Oil change Real easy just pull up get in line and everything is taken care of. Service is quick and easy everyone was very friendly and professional Real easy just pull up get in line and everything is taken care of. Service is quick and easy everyone was very friendly and professional More
by JCARNEV104
November 18, 2015
First service for newly acquired 2014 Wrangler Bought the car certified pre-owned April 2014 - they wouldn't let me in for service until November.. did everything - swapped tires, oil, inspection, Bought the car certified pre-owned April 2014 - they wouldn't let me in for service until November.. did everything - swapped tires, oil, inspection, parts replacements for 2 small broken and one missing more major top roll-up bar for free! Then I asked them to install step-rails - did it for less time and for the exact money quoted. It's the same every time I come - my salesman (Scott has sold me four jeeps over the years) comes by and makes sure everything is going ok and makes sure to talk to service.(I always try to work with Artis because he always tells it like it is (and it actually is!) Anyway, a great place to do business - great products and people who stand behind them More
by nonzense
Employees Worked With
Artis Purdie, Scott Lassiter
November 18, 2015
Process Improvement & Professional Sales/Management This dealership does very well for themselves. I had a typical experience as many car buyers; car kept getting delayed at port. I own my own business This dealership does very well for themselves. I had a typical experience as many car buyers; car kept getting delayed at port. I own my own business so I understand how supply chains work. The expectation was set that my vehicle was scheduled for delivery on a specific date. I made plans to sell my vehicle to accommodate that date. My sales rep Scott was great, always communicated with me. He's generally passionate about Jeeps too so his energy surrounding the product is inviting. I did ask to speak to management as means to maybe look into how to improve the dealerships ability to set car arrival dates. As any consumer would feel, and as especially as a small business owner, it's hard to be without a vehicle these days. Management was very professional. More
by DMUGHERINI
Employees Worked With
Scott Lassiter, Lucas Stecker
November 18, 2015
Great Experience in all, i would definitely recommend the dealership to everyone in boston who is interested in gettign a jeep. they will make sure you get a good deal in all, i would definitely recommend the dealership to everyone in boston who is interested in gettign a jeep. they will make sure you get a good deal More
by PABLAPAVAN
Employees Worked With
Dan Wendt
November 18, 2015
Great experience leasing my 2015 Jeep Renegade LTD My experience was great with a very attentive and knowledgeable team. I saw the perfect car in the showroom, the fully loaded 2015 Jeep Renegade LTD, My experience was great with a very attentive and knowledgeable team. I saw the perfect car in the showroom, the fully loaded 2015 Jeep Renegade LTD, and now it is mine! Thank you! More
by LEILA.PANZNER
Employees Worked With
Lucas Stecker, Kevin Doherty
November 17, 2015
Awful experience. Poor customer service I waited an hr and a half before my car was even brought in for an oil change that is suppose to be an express lane.... I was told the initial wait wa I waited an hr and a half before my car was even brought in for an oil change that is suppose to be an express lane.... I was told the initial wait was about 30 mins. Extremely frustrating. More
by GINAMICHELLE85
Employees Worked With
Not sure
November 17, 2015
Exceptional service I have been going to Kelly Jeep in Lynnfield for several years. The service department is exceptional. I deal 90% of the time with Bruce. He is profes I have been going to Kelly Jeep in Lynnfield for several years. The service department is exceptional. I deal 90% of the time with Bruce. He is professional, knowledgeable, personal and so helpful. Everyone in the service department is always so friendly and helpful. Christine Corbett at the front desk you would think just answers the telephone but on the contrary Christine is a multi-tasker she is always running around assisting someone. I just can't say enough about this dealership's service department. I would always recommend them highly. Jeanette Cataldo More
by JCataldo
Employees Worked With
Christine Corbett, Bruce Wallace, Mirel Halilovic
