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Kelly Jeep Chrysler
Lynnfield, MA
1,262 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle.
With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,262 reviews
December 01, 2015
Top of the line service. I have had my Jeep Cherokee for a week now. A very nice SUV. My salesman Dave Strazzere was very friendly and knowledge. I had never leased a vehicle I have had my Jeep Cherokee for a week now. A very nice SUV. My salesman Dave Strazzere was very friendly and knowledge. I had never leased a vehicle before and he showed me all of my options. I highly recommend Dave and this dealership. Overall A+ More
by JOETORRE35
Verified CustomerEmployees Worked With
November 30, 2015
Profound Disappointment In February 2014, I had the water pump replaced. In June of this year, 2015, I had to have the water pump replaced again, this time after being stu In February 2014, I had the water pump replaced. In June of this year, 2015, I had to have the water pump replaced again, this time after being stuck on Interstate 89 in Vermont. We had to be towed to Burlington, VT. Almost immediately following this repair job, the car began stuttering, idling rough, and the check engine light came on repeatedly. So, we took in the 2011 Jeep Liberty for repairs. They looked at it, did $1000 worth of repairs and said it was done. Well, a week later the check engine light came on again. Well, we took it in for the fourth time in November for the same problem. The claim was that the cylinder head was 'warped,' and that, along with the head gasket needing replacing. A $1900 repair. (This is now $3000 plus the five hundred for the water pump in June.) Well, a week later, the check engine light came on again! So by this time I'm very aggravated at Kelly Jeep, Lynnfield, MA's service department and I called the service manager, telling him that I didn't think I should have to pay anything for this fifth repair visit for the same problem. They fixed it for nothing, but it turned out to be the oxygen sensor, something I suggested almost two months ago (early October) to the Kelly Service Representative assigned to our case. The car may be fixed now, but why did it take them four months and over $3,000? At the moment, I'm not only not likely to recommend Kelly's service department, I'm likely to tell people to never buy a car from any Kelly dealership. Personally I think I should be given a refund of at least half, maybe more, of the $3,000 I spent, especially since an oxygen sensor costs maybe $50. More
by MIKECARL7
Employees Worked With
James, Bill Perkin, Fred Sylvester
November 30, 2015
Convenient and Quiick Went to Express Oil change on Saturday morning. No appt needed. I was in and out in 35 min. During this time I used the free wireless in the waitin Went to Express Oil change on Saturday morning. No appt needed. I was in and out in 35 min. During this time I used the free wireless in the waiting area to catch up on items. Perfect service! More
by hipswich
Employees Worked With
not listed
November 30, 2015
yamen was terrific This is my second jeep, yamen always takes care of me, I have also sent friends and family by and he's treated them with the same respect. I'll be ba This is my second jeep, yamen always takes care of me, I have also sent friends and family by and he's treated them with the same respect. I'll be back to see him for my next Jeep for sure! More
by BANGIOLILLO
November 30, 2015
It was very professional and personal at the same time They went over and above my expectations in checking out everything I was concerned about snd really listening to what I described was happening and w They went over and above my expectations in checking out everything I was concerned about snd really listening to what I described was happening and when I bought the car Justin short was such a gentleman and knowledgable and precise it was such s pleasurable experience and I was able to get everything I asked for . And in service Artis was all of the above snd he really listened and also I got a loaner for the day ! It was wonderful ! More
by JACKIEBELANGER0108
Employees Worked With
Artis Purdie, Justin Short
November 30, 2015
Great service Thank you Bruce for your service. You were quick and responsive. I appreciate you taking the time to explain the recalls and what's being worked on. Thank you Bruce for your service. You were quick and responsive. I appreciate you taking the time to explain the recalls and what's being worked on. More
by pmar16
Employees Worked With
Bruce Wallace
November 30, 2015
Check Engine Light I had the great pleasure of meeting Bruce from the Service Department. My check engine light came on and I went in without an appointment. He told m I had the great pleasure of meeting Bruce from the Service Department. My check engine light came on and I went in without an appointment. He told me he didn't want me to drive the car and provided me with a loaner vehicle. Within a day he had the car repaired. I was amazed at his concern for my well being. Great service and great attitude. Thanks! More
by DILANGLAIS
Employees Worked With
Bruce Wallace
November 28, 2015
Superior service. Service employees worked hard to ensure that my service was nothing short of superior. They listened to my concerns and made sure I was satisfied. Service employees worked hard to ensure that my service was nothing short of superior. They listened to my concerns and made sure I was satisfied. More
by DENNYDEN33
Employees Worked With
Bruce Wallace, Mirel Halilovic
November 26, 2015
routine maintenance excellent front of the business service , under hood work was a bit on the sloppy side IE oil drips and smears . I still believe I have a weeping leak excellent front of the business service , under hood work was a bit on the sloppy side IE oil drips and smears . I still believe I have a weeping leak on my transfer case from a previous service I am not convinced the tec properly checked that out. I am going to make a appointment for this t be properly diagnosed More
by bssc
Employees Worked With
Artis Purdie
November 25, 2015
Great experience I purchased a Jeep Wrangler Unlimited and I couldn't be happier with my purchase. The car was exactly what I wanted and I was able to purchase it and I purchased a Jeep Wrangler Unlimited and I couldn't be happier with my purchase. The car was exactly what I wanted and I was able to purchase it and pick it up with a fast turn around time. Dan was very helpful and was working with numerous customers while helping me, but still made me a priority. Very much appreciated. More
by NICOLEDELLERARIO
