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Kelly Jeep Chrysler
Lynnfield, MA
1,264 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle.
With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,264 reviews
August 19, 2023
Was charged $180 for a check engine light diagnostic but didn’t get one. Complained and was told that they have to pay their technician eve though I didn’t get a diagnostic of check engine light. Would not didn’t get one. Complained and was told that they have to pay their technician eve though I didn’t get a diagnostic of check engine light. Would not recommend this place More
by Jose Bueno
Employees Worked With
David w
August 17, 2023
Customer service they are great the only complain I have is that when you set your appointment date they should work on it the same day not two days later because I called is that when you set your appointment date they should work on it the same day not two days later because I called More
by jpagan32662
Employees Worked With
Clinton
August 10, 2023
Friendly dealership. Christian Montesinos was our sales person for both Jeeps we bought. He is attentive and willing to listen . The finance office is great too, they don Christian Montesinos was our sales person for both Jeeps we bought. He is attentive and willing to listen . The finance office is great too, they don't push you into coverage you don't need. More
by lynfro2002
August 08, 2023
My Jeep has only been serviced one time since I bought it new and it was serviced at Kelly. So I took it in for a state inspection sticker thinking how easy. After waiting 1hour and 30 minutes My new jeep di new and it was serviced at Kelly. So I took it in for a state inspection sticker thinking how easy. After waiting 1hour and 30 minutes My new jeep did not pass. But no one told me. I went out to see a big Red R sticker. I had to go in and ask why. No real help and they can’t look into fixing issue until August 28. More
by James
Employees Worked With
Un known
August 07, 2023
I want to say that the dealership worked with us they were very nice to my husband and I because of some issues we had with our other jeep. were very nice to my husband and I because of some issues we had with our other jeep. More
by Lindatigges15
July 22, 2023
always pleased with kelly’s service the staff is very helpful and lets me know how the service is going. i wait for my service to be taken care of at kelly’ too. helpful and lets me know how the service is going. i wait for my service to be taken care of at kelly’ too. More
by sandycelia
July 20, 2023
First visit great for 50k overhaul on wrangler. Tires rotated. I noticed one tire psi21. Brought back the next day and told in service I would have to wait 2-3 hrs to have air put in tire bc they h Tires rotated. I noticed one tire psi21. Brought back the next day and told in service I would have to wait 2-3 hrs to have air put in tire bc they had to finish appointments first!! Found my service man from day before. He didn’t even have to move my car! Filled the tire and was on my way in 10 minutes Thank you Cleiton! I find the women at front desk unfriendly at times too. They were difficult to get a manager about lodging my complaint about tire. I can’t thank Cleiton enough for his courtesy and understanding at my frustration and anger at situation and willingness to help. Only other problem I’ve had with dealership is it took 2 weeks to get a new fender replacement. They had to “order it”. Don’t understand how a dealer wouldn’t have it in stock. Could have been more but never explained to me. More
by cruickshanks
Employees Worked With
Cleiton
July 13, 2023
Great job on car with tires. Would have been updated more but that’s ok. Would have been updated more but that’s ok. More
by Paulfabrizio
July 12, 2023
I was shopping for a grand Cherokee for my son. I dealt with Kelley one of the Managers there. We discussed a vehicle on the phone and agreed to a price. My son showed up and signed all the paper I dealt with Kelley one of the Managers there. We discussed a vehicle on the phone and agreed to a price. My son showed up and signed all the papers. The price was the same. Experience was wonderful. I have a grand Cherokee and now he has one. The whole process was easy, no pressure. I am happy now to refer other family members, friends, and patients. Thank you! Kelley. Dr Ray Murano More
by Dr Ray Murano
Employees Worked With
