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Kelly Jeep Chrysler

Lynnfield, MA

4.2
1,255 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle. With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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353 Broadway

Lynnfield, MA

01940

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Showing 1,255 reviews

August 23, 2023

Loved my experience with Kelly Jeep and salesman Blake I would go back for next Jeep More

by greek8272001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Redfern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Tejada
August 19, 2023

Was charged $180 for a check engine light diagnostic but didn’t get one. Complained and was told that they have to pay their technician eve though I didn’t get a diagnostic of check engine light. Would not More

by Jose Bueno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David w
Aug 21, 2023 -

Kelly Jeep Chrysler responded

Mr. Bueno, Our technician spent quite a bit of time trying to figure out why you had so many concerns, such as check engine light on, 4wd light on, rough idling, decreased engine performance, and increased fuel consumption. It was only after he came to me to run a Carfax on it because there were many things not right, and he had a suspicion that it was in a severe accident that we found out the vehicle was deemed a total loss. There is no way for us to figure out what is wrong with this vehicle without spending many hours sorting it out. It is our policy not to work on vehicles that have been totaled. We strongly suggest you bring it back to whomever you recently bought it from and have them make it right. In short we did spend quite a bit of time diagnosing your vehicle, and we should be compensated for that. Our diagnosis is that it is a total loss vehicle and no longer covered under manufactures warranty. We wish you luck but do feel your review is unfair to us. Brian Kelly Jr.

August 17, 2023

Customer service they are great the only complain I have is that when you set your appointment date they should work on it the same day not two days later because I called More

by jpagan32662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton
August 10, 2023

Friendly dealership. Christian Montesinos was our sales person for both Jeeps we bought. He is attentive and willing to listen . The finance office is great too, they don More

by lynfro2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Montesinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

My Jeep has only been serviced one time since I bought it new and it was serviced at Kelly. So I took it in for a state inspection sticker thinking how easy. After waiting 1hour and 30 minutes My new jeep di More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Un known
August 07, 2023

I want to say that the dealership worked with us they were very nice to my husband and I because of some issues we had with our other jeep. More

by Lindatigges15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Gadsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ragab
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Professional team. They were fast addressing the issue, I will definitely be back for my maintenance service. Highly recommended More

by Luca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
July 22, 2023

always pleased with kelly’s service the staff is very helpful and lets me know how the service is going. i wait for my service to be taken care of at kelly’ too. More

by sandycelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reise Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Furlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Kelly Jeep Chrysler responded

Hi Sandy! We just wanted to reach out and say thank you for sharing your experience with us! We are so happy to see that both Reise and Zach were so helpful and made sure you were well taken care of! Please let us know if there is anything else we can do for you!

July 20, 2023

First visit great for 50k overhaul on wrangler. Tires rotated. I noticed one tire psi21. Brought back the next day and told in service I would have to wait 2-3 hrs to have air put in tire bc they h More

by cruickshanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleiton
July 13, 2023

Great job on car with tires. Would have been updated more but that’s ok. More

by Paulfabrizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reise Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Furlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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