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Kelly Jeep Chrysler

Lynnfield, MA

4.2
1,271 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle. With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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353 Broadway

Lynnfield, MA

01940

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Showing 1,271 reviews

November 28, 2018

Amazing experience! Highly recommend! I’m extremely satisfied with the experience I had at Kelly Jeep because of Yamen Dallaji, he was phenomenal! This had been my third dealership that I More

by Fabiano14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Page, Scott Lassiter
November 27, 2018

Great 2nd experience with Kelly Jeep Great experience with Alex and his team at Kelly Jeep. No run around from the sales guys and the close attention to what I was looking for made the pr More

by Connor123
Recommend Dealer
Yes
Employees Worked With
Alex Zamakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom MacDonald
November 14, 2018

Very good A little disturbed that an alignment cost 149 when I bought tires. Seemed excessive The service person was very friendly and was very knowledgeabl More

by Jeep26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melina Custovic
Nov 16, 2018 -

Kelly Jeep Chrysler responded

We perform a 4 wheel alignment here. It is a good investment considering the cost of replacing tires due to premature wear from a miss aligned vehicle.

November 13, 2018

Walk in appt for bad wheel bearing Without my an appointment they were able to fix my car in only a two days. Artis is the best. They even addressed another issue and were able to fix More

by mbowles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Purdie
Nov 14, 2018 -

Kelly Jeep Chrysler responded

We are happy to hear that! It is great that Artis took such great care of both you and your car and we really appreciate your feedback.

November 08, 2018

Best service Melina and all your staff were great Your management team got me into your service department so fast. I’m sorry I forgot the gentleman that got me i More

by Anthony345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sorabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Perkin, Melina Custovic
Nov 08, 2018 -

Kelly Jeep Chrysler responded

We really appreciate that Anthony! We're glad that everyone took such great care of you and your car. Please let us know if there is anything else we can do for you! Take care.

November 07, 2018

Warranty service Everyone at dealership was very friendly and professional. The work was finished before expected, very pleased with the service. A special thank you More

by SAR3966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Kaloris
Nov 08, 2018 -

Kelly Jeep Chrysler responded

That is great! We're glad that everyone treated you so well and that the work was done before the expected time. On behalf of Charlie, thank you for sharing with us!

November 07, 2018

poor service department Not knowledgeable about the chrysler vehicle they sell.Wanted to charge over $ 200.00 to tell me they didn't know how to open hood with a broken relea More

by chrysler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Artis Purdie, Service writer, Jimmy McKinnon, Warranty Advisor , Artis Purdie, Jimmy McKinnon
Nov 08, 2018 -

chrysler responded

The hood replacement was agreed on between myself, Teena at chrysler care and your warranty advisor. I also informed your service writer that the hood was to be replaced as agreed to by chrysler care. On the hood that would not open because of a broken hood cable the charge of over $200.00 was for time spent for your mechanic to tell he did not know how to open the hood. I disputed the charge and paid over $100.00 for a hood that your mechanic couldn't open. This charge was not a estimate but for labor for a job that the mechanic had no knowledge of how to open the hood and informed me that I would have to take the vehicle to a body shop. After looking at the hood latch on another sebring I released the latch in less than 5 minutes. So much for your chrysler mechanics.

Nov 08, 2018 -

chrysler responded

kelly chrysler never once tried to make this right. All you did was to show me what you charged chrysler for the work performed.

November 06, 2018

2016 Ram 1500 purchase Pablo was very helpful and professional. It was a pleasant experience. I would recommend this dealership to anyone looking to purchase a vehicle witho More

by Grush71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kelly and GM William , Pablo Carvajal
Nov 07, 2018 -

Kelly Jeep Chrysler responded

Your experience means a lot to us! We are glad that Pablo was so helpful during your visit and took great care of you. Thank you for sharing!

November 04, 2018

Easy! I was able to purchase the car that I wanted without any pressure on the part of Pablo. Nice easy business deal. Thanks a lot More

by Duke123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Carvajal
Nov 07, 2018 -

Kelly Jeep Chrysler responded

That is great to hear! We are glad that Pablo helped you out throughout the process and made it as easy as possible. Thanks for sharing!

November 03, 2018

excellent service! Lizzy was very accommodating and understanding! She did an amazing job helping myself and my boyfriend. We both walked about with two jeeps and as hap More

by AidaPena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ilya Berman, Robert Page, Elizabeth Lam
Nov 07, 2018 -

Kelly Jeep Chrysler responded

Thank you for sharing your review on Lizzy! Congratulations to both you and your boyfriend on your new Jeeps!

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