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Kelly Jeep Chrysler
Lynnfield, MA
1,262 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle.
With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,262 reviews
January 04, 2024
I had a really bad experience. I made an appointment for an oil change and was offered an inspection sticker and said yes. I was told it would be an hour and 45mins and I was fine I made an appointment for an oil change and was offered an inspection sticker and said yes. I was told it would be an hour and 45mins and I was fine with the time frame. I waited 2 and a half hours and they never even did my inspection sticker. So I waited that long just for an oil change. I have never waited for my car to be serviced that long and I always did the express lane. I made this appointment because I had a time frame to work with and had other things I needed to do that day on a time frame. What’s the point of making an appointment if I’m going to wait longer than I would if I just drove in? And I didn’t even get serviced what I was told they were going to service. I was almost late picking my son up from school because I waited so long for something that could’ve been done in 30-45mins. I never had this experience going to the express lane. If you have an appointment, your car should be serviced at the time you make the appointment. Thank you. More
by Victorious519
Employees Worked With
I don’t remember who I worked with
December 29, 2023
Clean dealership, comfy waiting area, professional service staff, but slower service than it should be for an oil change service staff, but slower service than it should be for an oil change More
by Skingsley
December 22, 2023
From the minute I walked in, everyone was super helpful and friendly. Absolutely no pressure to purchase. and friendly. Absolutely no pressure to purchase. More
by Giancarlo
December 14, 2023
My experience with Kelly's Jeep was exemplary. They are always there to assist me in my time of need. The people at Kelly have been fantastic to me starting with the sales manager. Andrew and my n They are always there to assist me in my time of need. The people at Kelly have been fantastic to me starting with the sales manager. Andrew and my new friend Nancy with a laughing face. When I feel comfortable because of the treatment I get from there it makes me want to return the purchase. Another vehicle left in the future. I've already purchased two or three. I don't remember but my sister went there recently because of me and she purchased one. I wish all businesses were of a more personal nature as Kelly is. Have a Merry Christmas everyone and that's all I have to say More
by dontempesta
Employees Worked With
Joe , was extremely helpful, and more than anything he was honest, I will always respond well to honesty.
December 05, 2023
My car service was quicker than expected really thank these people for such a great service. It took 5 hours to complete the job since it was so extensive but Cleiton was very straight forward with what these people for such a great service. It took 5 hours to complete the job since it was so extensive but Cleiton was very straight forward with what was going on and made my repair time and expectations meet what I was thinking. No one likes going to the dealer we know this but when I go to jeep now I feel like I have a peace of mind knowing the job is their number one priority More
by jonathan Peña
Employees Worked With
Cleiton Weimann
November 29, 2023
Worst dealership, do not buy warranty from them once your car goes wrong they give you 2 months appointment with check engine light , electrical problems etc. car goes wrong they give you 2 months appointment with check engine light , electrical problems etc. More
by Rqd
Employees Worked With
Reynaldo Martinez
November 13, 2023
This is a place where I purchase my current vehicle and also the one before it that I drove for 21 years, Jeep Cherokee Laredo. Every time I visit this place (primarity for service but also for other warra also the one before it that I drove for 21 years, Jeep Cherokee Laredo. Every time I visit this place (primarity for service but also for other warranty related service) is a positive, an outstanding experience - from service to management. Reise in particular is the most amazing human being as well as taking care my vehicle. Today, was an extraordinary day, not only servicing my Jeep, as they always do, but also myself. I am an individual with mobility challenges and did have difficulty getting from here to there and up. Everyone there, including sales staff, ran for assistance. You know Who you Are. Don't lose your humanity. Thank you kindly! More
by Theodora
Employees Worked With
November 01, 2023
Welcomed in immediately. Introduced to Emmanuel Noel, and he was quick to answer all questions. Was very considerate in showing the auto that I showed interest in. Chris Introduced to Emmanuel Noel, and he was quick to answer all questions. Was very considerate in showing the auto that I showed interest in. Chris went over price and turn-in information very efficiently. When I went in to pick up the vehicle, Manny was very considerate about my time and followed through with the details very quickly. He then went over the functions of the vehicle before I left. He was very patient and considerate. More
by bevdion
November 01, 2023
Nothing but positive things to say about Christian Montesinos and the Kelly dealership. Christian was extremely knowledgeable and so pleasant to work with. He made the whole process comfortable and e Montesinos and the Kelly dealership. Christian was extremely knowledgeable and so pleasant to work with. He made the whole process comfortable and enjoyable. He is not your average car dealer, I can tell he genuinely wants what is best for his clients. Everyone I encountered was kind, helpful and respectful. The process was seamless, fast and easy and all of my questions and concerns were answered thoroughly. I have shopped around at several different dealerships around New England, and have purchased a few vehicles, but now I will never go anywhere else! More
by Alyssa
Employees Worked With
Other Employees :
Connor Duncan
October 31, 2023
Clean, professional, quality people. Got me in early. Completed the oil and rotation plus a recall...even though I had an appointment in a month for the recall. Kelly Jeep is the best. Got me in early. Completed the oil and rotation plus a recall...even though I had an appointment in a month for the recall. Kelly Jeep is the best. More
by jim
