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Kelly Jeep Chrysler
Lynnfield, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,264 reviews
Had a routine oil change on 2/24/24 Sunday the next day there was a big amount of oil under the engine. We bring the car back to see what went wrong. This dealer never recognized on any wrong doing. They s there was a big amount of oil under the engine. We bring the car back to see what went wrong. This dealer never recognized on any wrong doing. They sent my wife home on a Uber and said they will call her when the car is completed. Also they added that this should be only a few hour. The dealership never call us back on that Monday and they kept the car without calling and with NO communication that they had to keep the car.. This dealership has no care in the world on their customers life and how important this cars are to us. A simple phone call and better planning would be nice to the customer. My wife missed 2 days of work and my daughter missed also 2 days of school. The problem here is that the dealership had yet to accept that they didn’t something wrong while doing a routine oil change on Saturday or any apologies…. Be aware out there. STAY AWAY!!!! More
Liked Blake Redfern, honest & relatable. Larry Ramos , not so much. Talks too fast &too glib. Larry Ramos , not so much. Talks too fast &too glib. More
There are no words to describe on how please my family and I are working with Yamen and others (Josh, Alex, Larry,Reese, etc) from kelly jeep! I met Yamen years ago and I keep coming back to jeep. Family and I are working with Yamen and others (Josh, Alex, Larry,Reese, etc) from kelly jeep! I met Yamen years ago and I keep coming back to jeep. Family and friends also go to kelly jeep for their car need. More
They did a good job with my transmission repair and customer service Clayton the service specialist was very helpful customer service Clayton the service specialist was very helpful More
Welcoming, knowledgeable, friendly, not pushy, honest, and a pleasure to deal with. Highly recommend this dealership and a pleasure to deal with. Highly recommend this dealership More
Once this dealership sells you the vehicle even brand new their service falls flat on its face. They took my brand new for a recall. They had it 3 1/2 weeks the first two weeks they didn’t touch it every wor their service falls flat on its face. They took my brand new for a recall. They had it 3 1/2 weeks the first two weeks they didn’t touch it every word that came out of Joe and Adam’s mouth, the two service managers was completely false. I showed up unexpected and caught them off. God found my jeep in the back not being touched. I would absolutely recommend anyone considering buying a vehicle from here to never go back and have it serviced elsewhere. All anyone needs to do is look under the reviews , first in every complaint is the same More
Great service prompt and clean service. I’m glad they upgraded the waiting area my number one place for jeep. I’m glad they upgraded the waiting area my number one place for jeep. More
We’ve purchased several vehicles here. Always professional and the service is always excellent. From sales to service to finance. Our experience has always been memorable Always professional and the service is always excellent. From sales to service to finance. Our experience has always been memorable More
We had gone to three other dealerships before hand and had awful experiences. It was exactly the type of dealership experience you feared. After stopping at Kelley Jeep we were greeted by a super friendl had awful experiences. It was exactly the type of dealership experience you feared. After stopping at Kelley Jeep we were greeted by a super friendly front desk staff and then paired with Dave Strazzere. Dave was fantastic. He was honest, did not push, gave us honest answers to our questions and actually allowed us to make the decision best for our family. He was so helpful and wonderful, and extremely patient. But everyone was amazing. The manager, the finance guy. We never felt like we were being pushed. I walked away with a beautiful Jeep. I highly recommend Kelly Jeep in Lynnfield. More
Great job again by the Kelly Jeep team, Yamen, Christian C. and Alex. Third Grand Cherokee!!! C. and Alex. Third Grand Cherokee!!! More