
Kelly Jeep Chrysler
Lynnfield, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Kevin and Chris are the absolute best. Explained everything in detail and I couldn't be happier with my new car. Very professional but easy to talk too. Explained everything in detail and I couldn't be happier with my new car. Very professional but easy to talk too. More
This dealer changed the fluid in my differentials last August. In January I noticed a noise. The dealer had a month long schedule so I took it to my mechanic. He said the noise is coming from the rear di August. In January I noticed a noise. The dealer had a month long schedule so I took it to my mechanic. He said the noise is coming from the rear differential and the fluid was black and appears to be too thin for a differential. He noticed on Carfax that it had been serviced last August and I should take it back there. The Dealer told me it’s not their problem and they could not have used the wrong fluid. He also stated both differentials use the same oil which is incorrect. The vehicle does have 130,000 miles on a 2018 Jeep Wrangler JL, 9,000 since the August service. I’ve driven cars hundreds of thousands of miles and never had a differential issue. In addition the dealer recommended a rear breaks service and wanted to charge me full price. My mechanic told me to service the differential the rotors need to come off so the brake service is only incremental to the whole job and definitely no way to justify charging $1300 on top of the $3000 differential service. I’m very disappointed with this dealers lack of accountability as I believe they did use the wrong fluid which caused the rear to fail. The dealer s Kelly Jeep in Lynnfield MA. More
Had a routine oil change on 2/24/24 Sunday the next day there was a big amount of oil under the engine. We bring the car back to see what went wrong. This dealer never recognized on any wrong doing. They s there was a big amount of oil under the engine. We bring the car back to see what went wrong. This dealer never recognized on any wrong doing. They sent my wife home on a Uber and said they will call her when the car is completed. Also they added that this should be only a few hour. The dealership never call us back on that Monday and they kept the car without calling and with NO communication that they had to keep the car.. This dealership has no care in the world on their customers life and how important this cars are to us. A simple phone call and better planning would be nice to the customer. My wife missed 2 days of work and my daughter missed also 2 days of school. The problem here is that the dealership had yet to accept that they didn’t something wrong while doing a routine oil change on Saturday or any apologies…. Be aware out there. STAY AWAY!!!! More
Liked Blake Redfern, honest & relatable. Larry Ramos , not so much. Talks too fast &too glib. Larry Ramos , not so much. Talks too fast &too glib. More
There are no words to describe on how please my family and I are working with Yamen and others (Josh, Alex, Larry,Reese, etc) from kelly jeep! I met Yamen years ago and I keep coming back to jeep. Family and I are working with Yamen and others (Josh, Alex, Larry,Reese, etc) from kelly jeep! I met Yamen years ago and I keep coming back to jeep. Family and friends also go to kelly jeep for their car need. More
They did a good job with my transmission repair and customer service Clayton the service specialist was very helpful customer service Clayton the service specialist was very helpful More
Welcoming, knowledgeable, friendly, not pushy, honest, and a pleasure to deal with. Highly recommend this dealership and a pleasure to deal with. Highly recommend this dealership More
Once this dealership sells you the vehicle even brand new their service falls flat on its face. They took my brand new for a recall. They had it 3 1/2 weeks the first two weeks they didn’t touch it every wor their service falls flat on its face. They took my brand new for a recall. They had it 3 1/2 weeks the first two weeks they didn’t touch it every word that came out of Joe and Adam’s mouth, the two service managers was completely false. I showed up unexpected and caught them off. God found my jeep in the back not being touched. I would absolutely recommend anyone considering buying a vehicle from here to never go back and have it serviced elsewhere. All anyone needs to do is look under the reviews , first in every complaint is the same More
Great service prompt and clean service. I’m glad they upgraded the waiting area my number one place for jeep. I’m glad they upgraded the waiting area my number one place for jeep. More