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Kelly Jeep Chrysler

Lynnfield, MA

4.2
1,271 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle. With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or ...
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353 Broadway

Lynnfield, MA

01940

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Showing 1,271 reviews

January 30, 2021

Yamen is super friendly, helpful, and knowledgeable. He went above and beyond to make sure our experience buying a new car was a good one. He checked in on us after the sale and when I had a follow up ques More

by Steve A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Kelly Jeep Chrysler responded

Thank you, Steve! We are pleased to know that you had the opportunity to work with Yamen and that he was so helpful! It is great to know that he went above and beyond to make sure you had the best car-buying experience! We really appreciate your recommendation, Steve! We will be sure to pass this along to Yamen!

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January 28, 2021

Went in for regular maintenance / service. Greeted by Melina who assisted with the service visit. She provided me with updates and followed up on a maintenance question. Great job! More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melina Custovic
Feb 02, 2021 -

Kelly Jeep Chrysler responded

On behalf of Melina, thank you, Mike! We are happy to know that you had such a pleasant experience and that Melina took excellent care of you! We really appreciate you taking the time to share your feedback with us! Take care, Mike!

January 26, 2021

Absolutely rude and had a bad attitude, will not recommend he does not know anything about cars, its sad to say I had to choose a different dealership but was pleased I did do so More

by Marcus Sevigny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Colby Hufnagle
Jan 26, 2021 -

Kelly Jeep Chrysler responded

We are sorry to learn about this, Marcus. We always want our customers to have a positive experience - Colby is new to the auto business, and is usually very well natured. I would like to hear more about your experience. Please reach out to me directly at briank@kellyauto.com In the meantime if there is anything I can do to turn this around for you, please do not hesitate to ask. Thank you, Marcus.

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January 23, 2021

Amazing team that works at Kelly Jeep Lynnfield. Knowledgeable, patient, kind, friendly and caring. Thank you all for making me feel welcome and like an important customer. You guys are THE BEST! Mu More

by Keeei Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Gadsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Qirjazo
Jan 26, 2021 -

Kelly Jeep Chrysler responded

Thank you - that really means a lot to us! We are happy to know that Janet, Niko, and Andrew all took such good care of you and really made you feel welcome. We really appreciate you taking the time to share this with us!

January 21, 2021

Rob belittled me and made me feel awful. He needs to work on his customer service skills. I will never deal with him again. That was my 3rd time dealing with his additude. More

by Jeepgirl2021
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Lepke
Jan 26, 2021 -

Kelly Jeep Chrysler responded

We are sorry to hear about this. Your experience is certainly important to us and we want to make sure it is a positive one. Please feel free to reach out to us at 781-581-6000 if you would like to discuss this further. Thank you!

January 16, 2021

Yamen sold me my Jeep Renegade and I am extremely happy with my purchase. He was very helpful with selecting the perfect car for me. He was very professional and honest through the whole process and I woul More

by Sonnguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Kelly Jeep Chrysler responded

On behalf of Yamen, thank you! We are happy to know that you had such a great experience and that Yamen helped get you into your new Jeep Renegade! We really appreciate you taking the time to share this with us! Enjoy your Renegade!

January 16, 2021

Yamen has been my agent for my past 4 cars. He is honest, consistent, and really handles all the work. He is clear in providing all the details of the sale in advance. No surprises and he finds all More

by Mark R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Kelly Jeep Chrysler responded

Your loyalty really means a lot to us, Mark! It is great that Yamen has taken such good care of you over the years and has been so helpful and friendly. Thank you for the recommendation, we will be sure to pass this along to Yamen! Take care, Mark!

January 14, 2021

We couldn’t be more pleased with our experience at Kelly. Josh was extremely helpful and informative. We love our new Jeep and will recommend everyone we know to make a B line to Kelly if they’re thinking ab More

by timmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Eckstein , Aaron Santana
Jan 15, 2021 -

Kelly Jeep Chrysler responded

That is great to hear, Timmy! We are glad that you had such a great experience working with Josh and Aaron and that they both took such good care of you. Enjoy your new Jeep!

January 12, 2021

Excellent service. Very friendly and especially dog friendly! Everyone is always extremely helpful and the waiting area for service is very clean and comfortable. Definitely recommend this dealership! More

by mrh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melina Custovic
Jan 15, 2021 -

Kelly Jeep Chrysler responded

We are happy to hear that! It is great that you received excellent service and that everyone was so helpful! We are than happy to have you (and your dog) as customers! Thank you for taking the time to share this with us!

January 12, 2021

Amazing experience working with Yamen Dallaji on finding my new Grand Cherokee. Yamen is one of those people who you immediately realize is just a great person. Andrew Turransky GM was a huge help workin More

by Robert.bross001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Kelly Jeep Chrysler responded

Hi Robert! First, we would like to thank you for taking the time to share your experience with us! Second, we are glad that you had the opportunity to work with Yamen and Andrew and that they were both so helpful! It is great that they really made sure you were well taken care of and that everything was explained to you. Again, thank you, Robert! Enjoy your new Jeep!

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