Kelly Jeep Chrysler

Hopefully the repair that was made at Kelly Jeep will finally be the resolution to our problem. Dealership in North Carolina didn't fully resolve our problem. My problem with Kelly is not giving updates finally be the resolution to our problem. Dealership in North Carolina didn't fully resolve our problem. My problem with Kelly is not giving updates on status of repairs. I had to text 3 times over 2 days to get updates Also, having to wait a month for vehicle to be looked at was a little much considering Kelly knew the problems we had in North Carolina with a check engine light which resulted in replacing a water pump. More

I recently purchased a Jeep at Kelly. The service was incredible and Enrico was extremely helpful. The service was incredible and Enrico was extremely helpful. More

was outstanding from start to finish. Well versed, extremely knowledgeable and professional. He was prompt and timely Well versed, extremely knowledgeable and professional. He was prompt and timely More

Professional staff and establishment very clean and neat great display of vehicles great energy throughout the dealership great display of vehicles great energy throughout the dealership More

My Jeep Cherokee was serviced for a tailgate recall on 5/4. I had requested my service advisor to put some air on my rear passenger side tire as I was low on air. When I picked up my vehicle, I was charge 5/4. I had requested my service advisor to put some air on my rear passenger side tire as I was low on air. When I picked up my vehicle, I was charged $40 to fix a small leak without my authorization. They had applied tire bead to my tire which I had requested to remove it so I would not be charged $40. As a result, my tire valve damaged and was loosing air rapidly. I will never go back to Kelly Jelly for any service and will look elsewhere if I purchase new vehicle in the future. More

Go see Enrico if you are heading to Kelly Jeep. Kelly Jeep has a great inventory on site and is the perfect dealership for buyers who like to roam the lot and take in all options. The new showroom Kelly Jeep has a great inventory on site and is the perfect dealership for buyers who like to roam the lot and take in all options. The new showroom and service center is bright, clean, and welcoming. Staff at Kelly Jeep are always friendly and welcoming. My most recent experience at Kelly Jeep was with Enrico, and it was one of the best buying/leasing experiences I have had. I was not an easy customer. I came in wanting a car and a color no longer manufactured. I left a bit confused and disappointed, but Enrico followed up and helped answer all of my questions. He provided me all the information I asked for even with options to buy out my previous lease, how much the tires I needed on my previous car would have been… every detail. I dreaded the return process of my outgoing lease, but Enrico let me know I could garage my old lease there at Kelly Jeep and made that stress go away. There is a fine line between persistence and pressure in sales. Enrico knew where that line was and did not cross it. Enrico was the reason I ultimately returned to Kelly Jeep after looking at almost every other car brand after my first visit. Thank you Kelly Jeep and thank you Enrico! More

Enrico was outstanding from start to finish. Well versed, extremely knowledgeable and professional. He was prompt and timely throughout each step, even on his days off. I could not have possib Well versed, extremely knowledgeable and professional. He was prompt and timely throughout each step, even on his days off. I could not have possibly been more comfortable and reassured through the entire process. More

Anytime i bring my jeep to kelly jeep for service. Reis provides the top notch service and always makes sure my jeep is taken care of the most professional way Reis provides the top notch service and always makes sure my jeep is taken care of the most professional way More

Just had my first service call everything went. Smoothly was taken in right away and ready to go in 45 minutes. Outstanding service if it stays like this I’ll be back over and over again thank you Smoothly was taken in right away and ready to go in 45 minutes. Outstanding service if it stays like this I’ll be back over and over again thank you fred also give a shout out to Reise. My service advisor. More

Highly recommend working with Rico…I came into the dealership with minimal time to spare and he got me the lease info & pricing I was looking for ASAP. Terms were clear, easy to understand, and had th dealership with minimal time to spare and he got me the lease info & pricing I was looking for ASAP. Terms were clear, easy to understand, and had the best pricing of 3 dealerships I went to in person. I didn’t intend on closing the deal same day but after a quick negotiation later in the day they got me a great/very fair monthly payment. Next visit I gave a quick deposit & Rico took care of the rest. He made the paper work in-person and the online portion very easy & quick. My work schedule made it hard to be available but Rico worked with me to find super convenient options for finalizing things & the vehicle pickup…much appreciated! More