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Kelly Jeep Chrysler

Lynnfield, MA

4.2
1,262 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle. With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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353 Broadway

Lynnfield, MA

01940

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Showing 1,262 reviews

August 24, 2021

Outstanding. Responsive. Worked with me at the pace and way I needed. Went from shopping to driving in 4 days More

by scfitzg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Littlehale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Kelly Jeep Chrysler responded

That is great news! We are pleased to know that Yamen and Tim made sure you had an excellent experience and that you found the car you were looking for. Thank you for taking the time to share your feedback with us!

August 23, 2021

It was a fantastic buying experience! Yamen was a It was a fantastic buying experience! Yamen was a pleasure to work with and I would highly recommend Kelly Jeep Chrysler to anybody looking for a ne More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Qirjazo
Aug 30, 2021 -

Kelly Jeep Chrysler responded

On behalf of Yamen and Niko, thank you, Eric! We're glad that you had such an awesome car-buying experience and that they both took excellent care of you! We cannot thank you enough for your recommendation! Please let us know if there is anything else we can do for you!

August 23, 2021

Yamen is one of the very good sales persons I have ever met. He is very professional, honest and transparent. This is my second car with same dealer, and the main reason I came here was Yamen, since he is More

by Mohamed Attia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Kelly Jeep Chrysler responded

This means a lot to us, Mohamed! We're happy to know that you had the opportunity to work with Yamen and that he was so helpful and friendly! It is great that this was the second time you have purchased a car with us and each time has been so pleasant! We really appreciate you taking the time to share this with us - we will be sure to pass this along to Yamen!

August 16, 2021

25 words is not enough Poor customer service both times 25 words is not enough Poor customer service both times I saw reise made an appointment for today at 8 am had my car until 5 pm Nothing done Att More

by Pattywadman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reise Turransky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Kelly Jeep Chrysler responded

Hi Patty, we are sorry to learn about this. Please feel free to reach out to us directly at 781-581-6000 so we can look into this further. Thank you!

Aug 17, 2021 -

Pattywadman responded

i made this appt awhile ago my rear defroster wire came off the window and i wanted it looked at and also there is a panel that sits on the driver side seat i dropped it off and i called twice and the adviser was very rude and told me that there were cars sitting there for two weeks what does that have to do with me. I wanted the car fixed and if they couldn't then why keep the car all day and tie me up. I had to walk up to kellys which is 1.5 miles both ways. the adviser was very abrupt and rude. i stopped by saturday to make sure i had the appt. because i booked it a month ago and specifically took the day off. very disappointed he was there also saturday and very rude

August 15, 2021

Loved working with Yamen!!it was a great experience from start to finish.. More

by Edeleidi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

Excellent experience with the service department. Very friendly, efficient & professional! I will definitely be back the next time my car requires service. More

by asd01908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reise Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

They really do make it easy Scott Lassiter is a great salesman More

by rickpinette2575
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Lassiter
August 06, 2021

Great customer service at Kelly Jeep Chrysler! Pholy and Larry were very attentive and helpful in purchasing my new vehicle! Will definitely return for my next Jeep! More

by Cbrown98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pholy Meng
August 05, 2021

I leased my 2021 Jeep Wrangler Islander at Kelly Jeep in Lynnfield and Niko was a pleasure to work with. He answered my calls every time i called in and provided me with updates throughout the whole process More

by lucassantos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel , Niko Qirjazo
Aug 05, 2021 -

Kelly Jeep Chrysler responded

That is certainly great to hear Lucas! Thank you and congratulations on your new 2021 Wrangler Islander purchase (great choice by the way!). We love having Niko represent our Kelly Jeep dealership and to hear he made your purchase so pleasant means everything to us. Thank you again Lucas - please let us know if we can assist you again!

August 05, 2021

I had a great experience dealing with EMMANUEL NOEL over at Kelly Jeep in Lynnfield. He came recommended from another friend of mine and he did not disappoint. My car was delayed a few times(out of their co More

by lucassantos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Walsh
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