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Kelly Jeep Chrysler
Lynnfield, MA
1,267 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle.
With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,267 reviews
July 26, 2024
They treated me very well and I was very happy with the car I bought. Special thanks to the salesman Kevin who did everything he could to help me with my purchase car I bought. Special thanks to the salesman Kevin who did everything he could to help me with my purchase More
by umana.ana67
Employees Worked With
July 11, 2024
I never write reviews but my experience was so horrible that I felt the need to publicly share. Several weeks ago a flat tire and came in to get it fixed. I spoke with the parts person who confirmed the t that I felt the need to publicly share. Several weeks ago a flat tire and came in to get it fixed. I spoke with the parts person who confirmed the tire would be there for my appointment. An hour and a half into my first appointment they informed me that the tire company sent the wrong tire. I was frustrated but understood it was an honest mistake. They told me the correct tire would be in the next day. I came back the next week (after calling to confirm appointment and confirming the tire would be there) and again after waiting a while was told they did not have the correct tire. When I questioned the manager on why this happened and why it was not communicated with me there were inconsistencies between what I was told previously and what he was saying. I was very frustrated about the poor communication l. When they later called to confirm the tire was in stock and to book the third appointment, my husband spoke to the manager who promised my appointment would be “circled” and I would be in and out within an hour. My appointment was at ten this morning and I arrived early and explained to the manager my previous encounter. I needed to leave close to noon to pickup my kids from camp which was more than an hour promised. After about an hour and ten minutes I kept asking employees how long as I needed to leave to pick up my kids. They kept telling me I was next or ten minutes. At 1145 the car still was not ready. I was panicking about not having a car to pick up my kids and started to get upset. The manager and employees seemed to brush me off and were not kind not helpful. I was very humiliated and felt if I were my husband at the appointments I would have been treated much differently. My husband and I have purchased several Jeeps including our two current vehicles here and will never be purchasing a Jeep from this dealer again. I would not recommend ever getting service there as well. More
by Jaymefontana
Employees Worked With
Other Employees :
I can’t tell the manager from these pictures but he was had an accent and worked this morning (7/11) at 10
June 21, 2024
The absolute best service people . Always do their best to accommodate you . Simply the bedt Always do their best to accommodate you . Simply the bedt More
by Darl613
Employees Worked With
June 15, 2024
As an older woman, I was anxious about going to have my car serviced. at Kelly Jeep in Lynnfield. I could not be happier or more satisfied with my experience. The. people were courteous and friendly and car serviced. at Kelly Jeep in Lynnfield. I could not be happier or more satisfied with my experience. The. people were courteous and friendly and put me at ease. The waiting area is also very comfortable. They were able to fix my car the same day which also relieved my anxiety about having to return another day. thank you! More
by sharonmgalloway
Employees Worked With
June 13, 2024
I had an absolutely wonderful experience purchasing a Jeep Grand Cherokee L from Kelly Jeep, thanks to the exceptional service provided by Manny Noel. From the moment I walked into the showroom, Manny's Jeep Grand Cherokee L from Kelly Jeep, thanks to the exceptional service provided by Manny Noel. From the moment I walked into the showroom, Manny's friendly demeanor made me feel at ease. He took the time to understand my needs and preferences, guiding me through the process with his extensive knowledge and passion for the brand. Manny's professionalism and attention to detail were evident in every interaction, from helping me choose the perfect vehicle to ensuring a seamless paperwork process. I am grateful for Manny's dedication and highly recommend him and Kelly Jeep for anyone in search of a fantastic car buying experience. More
by mike14a1
Employees Worked With
June 04, 2024
Great dealership to work with, my salesman Enrico provided me with all the info I needed to make the decision buy the jeep. No pressure just solid information and great follow up..Finance manager wa provided me with all the info I needed to make the decision buy the jeep. No pressure just solid information and great follow up..Finance manager was the same… Great people to Work with More
by Steve v
June 04, 2024
Service communication was absolutely horrendous. I had to drive to the dealership twice in 2 day to communicate with Service Advisor and Service Manager. Service advisor never called me. Service man I had to drive to the dealership twice in 2 day to communicate with Service Advisor and Service Manager. Service advisor never called me. Service manager lied to me. Never again with any Kelly dealership buy or service More
by Paulfabrizio
Employees Worked With
June 02, 2024
Hopefully the repair that was made at Kelly Jeep will finally be the resolution to our problem. Dealership in North Carolina didn't fully resolve our problem. My problem with Kelly is not giving updates finally be the resolution to our problem. Dealership in North Carolina didn't fully resolve our problem. My problem with Kelly is not giving updates on status of repairs. I had to text 3 times over 2 days to get updates Also, having to wait a month for vehicle to be looked at was a little much considering Kelly knew the problems we had in North Carolina with a check engine light which resulted in replacing a water pump. More
by russjoan123
Employees Worked With
June 02, 2024
I recently purchased a Jeep at Kelly. The service was incredible and Enrico was extremely helpful. The service was incredible and Enrico was extremely helpful. More
by calilapenta
May 22, 2024
was outstanding from start to finish. Well versed, extremely knowledgeable and professional. He was prompt and timely Well versed, extremely knowledgeable and professional. He was prompt and timely More
by roymartinez16
