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Kelly Jeep Chrysler

Lynnfield, MA

4.2
1,262 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle. With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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353 Broadway

Lynnfield, MA

01940

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Showing 1,262 reviews

June 04, 2024

Service communication was absolutely horrendous. I had to drive to the dealership twice in 2 day to communicate with Service Advisor and Service Manager. Service advisor never called me. Service man More

by Paulfabrizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Ragab
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Great dealership to work with, my salesman Enrico provided me with all the info I needed to make the decision buy the jeep. No pressure just solid information and great follow up..Finance manager wa More

by Steve v
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrico Bonfardeci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Kelly Jeep Chrysler responded

Thank you so much, Steve! We're happy to hear that Enrico and Larry provided you with all the information you needed to make your decision without any pressure. We aim to offer a hassle-free and informative experience, and it's great to know we met your expectations. Enjoy your new Jeep, and we look forward to assisting you again in the future!

June 02, 2024

I recently purchased a Jeep at Kelly. The service was incredible and Enrico was extremely helpful. More

by calilapenta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrico Bonfardeci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Kelly Jeep Chrysler responded

Thank you so much, calilapenta! We're happy to hear that Enrico provided you with incredible service during your Jeep purchase. We appreciate your feedback and hope you enjoy every moment with your new Jeep!

June 02, 2024

Hopefully the repair that was made at Kelly Jeep will finally be the resolution to our problem. Dealership in North Carolina didn't fully resolve our problem. My problem with Kelly is not giving updates More

by russjoan123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Furlong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Kelly Jeep Chrysler responded

We are sorry to learn about this, Joan. Please feel free to reach out to us directly at 781-581-6000 so we can look into this further. Thank you!

May 22, 2024

was outstanding from start to finish. Well versed, extremely knowledgeable and professional. He was prompt and timely More

by roymartinez16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Montesinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Kelly Jeep Chrysler responded

Thank you so much, Roy! We're happy to hear that your experience with us was outstanding from start to finish. It's great to know that our team was well-versed, knowledgeable, professional, and prompt. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 30, 2024 -

roymartinez16 responded

Yes, you guys are the best taking care of customers. I always be your customer. Thank you for everything. I will recommend you to everybody around me. Thank you.

May 12, 2024

Professional staff and establishment very clean and neat great display of vehicles great energy throughout the dealership More

by Local
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 14, 2024 -

Kelly Jeep Chrysler responded

Thank you so much! We are happy to see that you had such a pleasant experience and David took excellent care of you in service. If there is anything else we can do for you, please do not hesitate to reach out!

May 08, 2024

My Jeep Cherokee was serviced for a tailgate recall on 5/4. I had requested my service advisor to put some air on my rear passenger side tire as I was low on air. When I picked up my vehicle, I was charge More

by Andrew Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David - Sales (Lynnfield, MA)
May 09, 2024 -

Kelly Jeep Chrysler responded

Hi Andrew, we are sorry to learn about this. From our understanding, you did not purchase your Jeep at our dealership. You did approve the repair, however. Please reach out to our service manager if you have any other questions. Thank you!

May 06, 2024

Go see Enrico if you are heading to Kelly Jeep. Kelly Jeep has a great inventory on site and is the perfect dealership for buyers who like to roam the lot and take in all options. The new showroom More

by smacdonald51488
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrico Bonfardeci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Kelly Jeep Chrysler responded

Thank you for your glowing review! We're happy to hear that Enrico provided you with such exceptional service and made your buying/leasing experience one of the best you've had. It's fantastic to know that he went above and beyond to help you, even with the details like buying out your previous lease and providing information on tires. We're also pleased to hear that you found our inventory, showroom, and service center welcoming. We truly appreciate your kind words and your loyalty to Kelly Jeep. Thank you for choosing us, and we look forward to assisting you again in the future!

April 26, 2024

Enrico was outstanding from start to finish. Well versed, extremely knowledgeable and professional. He was prompt and timely throughout each step, even on his days off. I could not have possib More

by newfalite21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kelly Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrico Bonfardeci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Duncan
May 10, 2024 -

Kelly Jeep Chrysler responded

Thank you for sharing this with us, newfalite21! We're glad to hear that Enrico provided you with outstanding service from start to finish. It's great to know that he was well-versed, extremely knowledgeable, and professional, and that he was prompt and timely even on his days off. We're delighted that he made you feel comfortable and reassured throughout the entire process. We'll be sure to pass along your kind words to Enrico!

April 18, 2024

Anytime i bring my jeep to kelly jeep for service. Reis provides the top notch service and always makes sure my jeep is taken care of the most professional way More

by Jospin0515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reise Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Kelly Jeep Chrysler responded

Thank you, Jospin0515! We're pleased to hear that Reise consistently provides you with top-notch service for your Jeep. We're proud to have him on our team and will make sure he receives your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!