Kelly Jeep Chrysler
Lynnfield, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,262 reviews
Service communication was absolutely horrendous. I had to drive to the dealership twice in 2 day to communicate with Service Advisor and Service Manager. Service advisor never called me. Service man I had to drive to the dealership twice in 2 day to communicate with Service Advisor and Service Manager. Service advisor never called me. Service manager lied to me. Never again with any Kelly dealership buy or service More
Great dealership to work with, my salesman Enrico provided me with all the info I needed to make the decision buy the jeep. No pressure just solid information and great follow up..Finance manager wa provided me with all the info I needed to make the decision buy the jeep. No pressure just solid information and great follow up..Finance manager was the same… Great people to Work with More
I recently purchased a Jeep at Kelly. The service was incredible and Enrico was extremely helpful. The service was incredible and Enrico was extremely helpful. More
Hopefully the repair that was made at Kelly Jeep will finally be the resolution to our problem. Dealership in North Carolina didn't fully resolve our problem. My problem with Kelly is not giving updates finally be the resolution to our problem. Dealership in North Carolina didn't fully resolve our problem. My problem with Kelly is not giving updates on status of repairs. I had to text 3 times over 2 days to get updates Also, having to wait a month for vehicle to be looked at was a little much considering Kelly knew the problems we had in North Carolina with a check engine light which resulted in replacing a water pump. More
was outstanding from start to finish. Well versed, extremely knowledgeable and professional. He was prompt and timely Well versed, extremely knowledgeable and professional. He was prompt and timely More
My Jeep Cherokee was serviced for a tailgate recall on 5/4. I had requested my service advisor to put some air on my rear passenger side tire as I was low on air. When I picked up my vehicle, I was charge 5/4. I had requested my service advisor to put some air on my rear passenger side tire as I was low on air. When I picked up my vehicle, I was charged $40 to fix a small leak without my authorization. They had applied tire bead to my tire which I had requested to remove it so I would not be charged $40. As a result, my tire valve damaged and was loosing air rapidly. I will never go back to Kelly Jelly for any service and will look elsewhere if I purchase new vehicle in the future. More
Go see Enrico if you are heading to Kelly Jeep. Kelly Jeep has a great inventory on site and is the perfect dealership for buyers who like to roam the lot and take in all options. The new showroom Kelly Jeep has a great inventory on site and is the perfect dealership for buyers who like to roam the lot and take in all options. The new showroom and service center is bright, clean, and welcoming. Staff at Kelly Jeep are always friendly and welcoming. My most recent experience at Kelly Jeep was with Enrico, and it was one of the best buying/leasing experiences I have had. I was not an easy customer. I came in wanting a car and a color no longer manufactured. I left a bit confused and disappointed, but Enrico followed up and helped answer all of my questions. He provided me all the information I asked for even with options to buy out my previous lease, how much the tires I needed on my previous car would have been… every detail. I dreaded the return process of my outgoing lease, but Enrico let me know I could garage my old lease there at Kelly Jeep and made that stress go away. There is a fine line between persistence and pressure in sales. Enrico knew where that line was and did not cross it. Enrico was the reason I ultimately returned to Kelly Jeep after looking at almost every other car brand after my first visit. Thank you Kelly Jeep and thank you Enrico! More
Enrico was outstanding from start to finish. Well versed, extremely knowledgeable and professional. He was prompt and timely throughout each step, even on his days off. I could not have possib Well versed, extremely knowledgeable and professional. He was prompt and timely throughout each step, even on his days off. I could not have possibly been more comfortable and reassured through the entire process. More
Anytime i bring my jeep to kelly jeep for service. Reis provides the top notch service and always makes sure my jeep is taken care of the most professional way Reis provides the top notch service and always makes sure my jeep is taken care of the most professional way More