Kelly Jeep Chrysler

I had an appointment for an oil change. I asked to get a sticker also. The estimated time was 1 hour. I waited just over 2 hours. May have been longer if I had not asked about the status. I I asked to get a sticker also. The estimated time was 1 hour. I waited just over 2 hours. May have been longer if I had not asked about the status. I wouldn't back for service or when my lease is up. More

Justin and Connor were amazingly helpful with my car leasing experience! Made it so easy to understanding the terms and conditions of the car. Never made me feel rushed and gave me time when asked to ta leasing experience! Made it so easy to understanding the terms and conditions of the car. Never made me feel rushed and gave me time when asked to take a minute. Thank you Justin and Thank you Connor More

Dan was the best. .. Ask for him... very professional and a huge help to get the best deal! Explained all the options on buying vs leasing. .. Ask for him... very professional and a huge help to get the best deal! Explained all the options on buying vs leasing. More

These guys are the absolute best, plain and simple. First car buying experience and they made it incredibly easy and a great experience overall! Larry and Blake are the best, can't recommend them enoug First car buying experience and they made it incredibly easy and a great experience overall! Larry and Blake are the best, can't recommend them enough. More

Customer service members at Kelly Chrysler Jeep at Lynnfield, Lynn are ineffective, rude and clueless. A simple oil change would take you at least 3 hours of your precious time. There is no shame in t Lynnfield, Lynn are ineffective, rude and clueless. A simple oil change would take you at least 3 hours of your precious time. There is no shame in their justifications over pettiness. Some of the customer service personal members are incapable of telling the truth. Make no mistake, for I still love my Jeep and those suckers will not be able to deter me from purchasing and driving the vehicle 🚗 of my choice. I hope you can handle the truth. More

Never thought I would buy from a dealership. But did it. 3 times!!! These guys are good. Real good. Yamen just knows service. Plain and simple. He’s the best at what he does. He reads the cus But did it. 3 times!!! These guys are good. Real good. Yamen just knows service. Plain and simple. He’s the best at what he does. He reads the customer (and their spouse/partner/friend) very well, understands their needs (spoken and UNspoken) and anticipates every need. The question I want to know is…when are they putting HIS name on the Dealership?! He’s THAT good. More

Pholy was our salesman for a 2019 Jeep Grand Cherokee. He was terrific! He was personable, informative, and made it a pleasure to deal with him and his fellow associates. He made sure that everything that He was terrific! He was personable, informative, and made it a pleasure to deal with him and his fellow associates. He made sure that everything that was promised was done, keeping us informed throughout the process. Great job. More

When the time came to purchase a new vehicle, I immediately knew where I'm going to find an excellent salesperson. Yamen is very professional, knowledgeable and easy going. I've known him for 10 ye immediately knew where I'm going to find an excellent salesperson. Yamen is very professional, knowledgeable and easy going. I've known him for 10 years; dealt with him numerous times and I never felt pressured to purchase a product or a service. The entire process of purchasing a new car, contacting my insurance company, inspecting and getting car ready to hit the road was smooth and quick. Needless to say, I highly recommend him! More

Being a Kelly VW customer for the past 7 years and receiving excellent service from the VW dealership, I was extremely disappointed with the lack of service I received at Kelly Jeep. The first time I receiving excellent service from the VW dealership, I was extremely disappointed with the lack of service I received at Kelly Jeep. The first time I went, on a Monday afternoon, I walked through the showroom and not one person came over to greet or assist me so I left. Yesterday (a Tuesday) I went in again and walked over to two team members speaking to each other. While both watched me walking towards them it was Pholy who greeted me to assist with my inquiry. I stated I was interested in purchasing the new Jeep Sahara 4xe but did not want to pay above sticker price. He stated the jeep is 2K over sticker and did not state there was any wiggle room. As I got up to leave he handed me his card saying I could check in at a later date to see if anything had changed as far as pricing goes. Really? Why don't you take my number and call me when the prices come down since you work at the dealership. This experience along with the lack of even a greeting on my first visit to Kelly Jeep led me to contact another Jeep dealership who is willing to sell the car at sticker price. Such a shame a dealership as large as Kelly can't (won't) take care of returning customers. More