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Kelly Jeep Chrysler
Lynnfield, MA
1,268 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle.
With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,268 reviews
September 12, 2022
Niko and Kelvin are truly the best! !!! They made purchasing a vehicle a smooth and easy process!! They were very accommodating and very professional! I highly recommend them! !!! They made purchasing a vehicle a smooth and easy process!! They were very accommodating and very professional! I highly recommend them! More
by Mmvv8
Employees Worked With
Kelvin Guan also, Niko Qirjazo
September 10, 2022
I bought a. Certified Presale 2016 Audi from Kelly Jeep Lynnfield in Sept 2021. Within a week of my purchase there was an issue with my coolant system and water Certified Presale 2016 Audi from Kelly Jeep Lynnfield in Sept 2021. Within a week of my purchase there was an issue with my coolant system and water pump. I brought the car back and was told there was nothing wrong with it. 2 weeks later, I had to bring it back and low and behold there was a leak in the water pump. Kelly jeep outsourced the labor to Audi of Peabody and my car spent about 3 weeks at the body shop. The service manager at Kelly Jeep at the time Kolby was one of the rudest people I have ever experienced. Refused to give me a rental and asked for my credit card for the rental. Didn’t even run the card, just took my credit card, looked at it and said “good I just wanted to make sure we had a way to charge you for damages if there are any. Make sure you don’t smoke in the car.” And that was pretty much it. My car got repaired three weeks later and I thought I was done. A week ago, Tuesday August 30th, my coolant system failed while I was on the highway and I immediately called Kelley Jeep. I have put less than 7500 miles on the car in the year I have had it. I spent 45 minutes on hold waiting for the service manager , Jonathan, and a receptionist told me there was no possible way I waited 45 minutes to speak to him. When I finally got Jonathan on the phone, he basically told me there was nothing I could do but call Audi of Peabody because they did the work. After going back and forth for a few minutes, He called and made a service appointment for me, despite him insisting I do it myself because he didn’t have anything to do with my car. After he set up the appointment I received a voicemail from Jonathan that basically just said stop the car off and that’s it. I called back to request information and to know if the damages would be covered under the warranty of the 2021 repair, and I was told absolutely not they wouldn’t pay for anything and would no longer help me and the work was warrantied under Audi not them. Kelly Jeep paid for the work to be done, and the car was purchased and repaired less than a year ago. The Kelly Jeep Moto “we make is easy” and they make nothing easy. I highly recommend anywhere besides this dealership. They do nothing to help their customers and don’t stand behind their sales. More
by isabellesnow
September 10, 2022
This dealer is the best to deal with when purchasing or service the team makes it easy. service the team makes it easy. More
by Jospin0515
Employees Worked With
Other Employees :
Robert Page, Niko Qirjazo, Scott Lassiter
September 02, 2022
Scott at Kelly Jeep went above and beyond my expectations! I ended up buying one Jeep, and then trading it in two weeks later for something that fit my style and needs better. He helped me righ expectations! I ended up buying one Jeep, and then trading it in two weeks later for something that fit my style and needs better. He helped me right away, had me come down and made the perfect recommendation. I absolutely love my new Grand Cherokee! I had to work a bunch in the upcoming days, so he even delivered the Jeep to my work! Five star service. This is my fifth vehicle I've purchased from Kelly Jeep in Lynnfield, and my third vehicle I've purchased from Scott. Thank you again! More
by Heidi Soffron
Employees Worked With
Scott Lassiter
August 30, 2022
Answered all my questions, total knowledge about the car and a great experience all around. Would recommend to friends and family and a great experience all around. Would recommend to friends and family More
by Markhobbs7295
August 29, 2022
Kelly Jeep is first class. Top down from the edifice, to its products and staff they are first rate. I’d highly recommend and will be back myself to buy again. Top down from the edifice, to its products and staff they are first rate. I’d highly recommend and will be back myself to buy again. More
by CLEUTH07
Employees Worked With
August 25, 2022
I couldn’t be happier with The professionalism and follow up by Josh and Alex zamakis and Tim. It was like going to see an old friend instead of a visit to a dealership, my wife and I felt extremely comforta up by Josh and Alex zamakis and Tim. It was like going to see an old friend instead of a visit to a dealership, my wife and I felt extremely comfortable it was kind and courteous service. We would definitely recommend this dealership to friends and family and I will definitely Will be doing business again in the future I would like to thank you all for this great experience! More
by GARCIANYC67
August 19, 2022
Pleasant to work with, very professional, they make the process fast and easy! Josh Eckstein was amazing, kind, funny and just a all around great guy! Niko the sales manager was amazing kind with my kids! process fast and easy! Josh Eckstein was amazing, kind, funny and just a all around great guy! Niko the sales manager was amazing kind with my kids! Andrew the GM great great guy!! Can't say thanks enough! More
by DIPIETRO815
August 10, 2022
Dealership was great, everyone was friendly, inventory selection was great and Josh helped me out a ton selection was great and Josh helped me out a ton More
by Drew
Employees Worked With
August 08, 2022
I bought a 2022 JLU Sahara. It's been two months now and this by far is one of my most favorite vehicles I've ever owned! Working with Josh Eckstein made shopping (and ordering It's been two months now and this by far is one of my most favorite vehicles I've ever owned! Working with Josh Eckstein made shopping (and ordering one from the factory) a great experience. Josh was attentive to my needs and listened to what my plans were and we built a Jeep that by far outweighs all my expectations for both on and off road driving. My most pleasant surprise are the great safety features that comes with the Sahara. The whole team at Kelly Jeep has been wonderful. I highly recommend going there. More
by Joe Alfonse
