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Kelly Jeep Chrysler
Lynnfield, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,264 reviews
Great experience and friendly dealership. The sale was very painless and kind of fun for a first experience! After the initial sale was also very easy and not difficult to get through. The whole experienc very painless and kind of fun for a first experience! After the initial sale was also very easy and not difficult to get through. The whole experience was really great for someone who had never dealt with a car dealership before. More
We purchase a new car every 18-24 months. In doing so, we have had the opportunity to work with many dealerships along the way. This experience was one of the most pleasant we have ever had when trading we have had the opportunity to work with many dealerships along the way. This experience was one of the most pleasant we have ever had when trading and purchasing a new car. When we went in, it was during the second half of a rather busy Saturday. Still, we were greeted (by the owner of the dealership) and given the keys to the Jeep that we were there to test drive. When we returned, Ilya listened to our requests and we very quickly agreed on the numbers for our trade and the new vehicle. Our experience at Kelly Jeep was a perfect example of a team working together to please a customer. Because it was so busy when we arrived, it would have been perfectly acceptable for us to wait until a sales consultant was free. However, instead of making us wait, Mr. Kelly set us up with a test drive and introduced us to several staff members. When we returned, everyone pitched in to complete our purchase. Scott, our sales consultant followed through for days after we picked up the Jeep- solidifying the fact the this was a great experience from start to finish!!! This is the way all businesses should train their staff- to work together, give the customer what they want, and keep a smile on their face through the whole process! It's that easy, but just never seems to happen. Thank you Kelly Jeep- GREAT JOB!! More
I contacted Kelly Jeep Chrysler through the internet. I had a used vehicle that I had gotten from another dealership several months ago, and to be honest, it was a deal that went south. I was honest and e had a used vehicle that I had gotten from another dealership several months ago, and to be honest, it was a deal that went south. I was honest and explained the situation to Kelley, the internet sales contact, and she put in touch with Corey Nance upon my arrival at the dealership. Corey listened to what types of vehicles might work for me and we immediately went out to the lot to view the inventory. I'm a musician and needed to be able to haul equipment for gigs. After looking at a Patriot, we mutually decided that I was going to need to stay in a pickup truck. Not an issue...they had a 2011 Dodge on the lot, it was in great shape, low miles, but more than I thought I had budget for. Ilya, the sales, manager, got involved and made me a reasonable offer for my trade as well as lowered the price of the new vehicle in an effort to get the payment into my price range. I had business travel the following Monday and told them that I needed to think about it, but would follow up upon my return. There was no pressure, rather there was non invasive follow up. I called upon my return to see if the truck was still available...it was, and Ilya and Corey both indicated that they were willing to work with me more on the deal as I had kept my word about following up. I went into the dealership and was able to agree upon a price and drive out with the truck in about two hours. I would be remiss if I didn't mention Tom MacDonald and the financial service he provided. He quickly ran my credit report and found me the best rate. He even went through areas of my credit report that I might want to have a closer look at on my own. Again, the entire deal, once I made a decision, was literally a couple of hours. Everyone throughout the experience was engaging without being pushy and they did all they could to put me into a vehicle of my choice. Truly THE BEST car shopping experience I have had...Thank You Kelly Jeep Chrysler!!! More
I have had a very positive experience at Kelly Jeep. From my initial phone call to delivery, and even beyond that, Juan Bravo and Paul Panzini were friendly, professional, knowledgeable, and a pleasure From my initial phone call to delivery, and even beyond that, Juan Bravo and Paul Panzini were friendly, professional, knowledgeable, and a pleasure to work with. The dealership was a comfortable atmosphere and they made sure I was aware of all my options. Any other employees a came in contact with were also friendly, such as the cashier. I would recommend this dealership, along with Paul and Juan over any other dealership I have been to. I will definitely be returning the next time I purchase a vehicle! I love my Jeep! More
Overall a very positive experience at Kelly Jeep. Our salesman Rob Page was both professional and personal. The vehicle my son decided to purchase was very fairly priced and was just what we were looking salesman Rob Page was both professional and personal. The vehicle my son decided to purchase was very fairly priced and was just what we were looking for. Upon taking delivery of the car Rob drove the car to my son in Somerville to meet him at a friends house. The finance part was handled very smoothly by Lucas Stecker. After taking delivery a couple minor issues arose with the car but everything was taken care of by Rob. We would Definitely return to Kelly Jeep for future vehicle purchases! More
Scott Lassiter was great to work with giving me my best options for a new car. He did not pressure and allowed the best for my trade in. I purchased the car and felt I had been given a great deal. Lucas St options for a new car. He did not pressure and allowed the best for my trade in. I purchased the car and felt I had been given a great deal. Lucas Stecker made the finance go smooth and made the entire experience with Kelly great- This is the second new car I have purchased from Kelly and both times it has been a great experience thanks to their team. More
I would recommend this dealership to all my family,friends and coworkers.There were no hard sales tactics and pressure to buy.I asked for a fair price for my trade in and received it. Your disc family,friends and coworkers.There were no hard sales tactics and pressure to buy.I asked for a fair price for my trade in and received it. Your discount off of the MSRP was better than Herb Chamber's.Jerry, Corey and Kelley Bryon were very helpful and pleasant to deal with. Thanks Again!! More
I have dealt with several car agencies over my 55 years of driving and i find that kelly is far ahead of all. They go the extra mile to please the customer. I wanted a particular color and style which wa of driving and i find that kelly is far ahead of all. They go the extra mile to please the customer. I wanted a particular color and style which was available in hyannis, mass. Janet picked up the jeep on friday and had it at the location that day for me to see. Most dealerships want to sell only what is on their lot but kelly obviously wants to please the customer. I have bought 4 vehicles now from kelly and will go back in the future for any other car. Thanks again John Mace More