Kelly Jeep Chrysler
Lynnfield, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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the team at kelly were great! They were accommodating and very helpful! Would recommend to anyone! I came in during a snow storm and they made sure I was taken care of very helpful! Would recommend to anyone! I came in during a snow storm and they made sure I was taken care of More
My experience with Kelly Jeep was a good one. My sales consultant was very curtious and tried very hard to meet my needs. I was especially pleased that I was not pressured into purchasing the day I went consultant was very curtious and tried very hard to meet my needs. I was especially pleased that I was not pressured into purchasing the day I went in to test drive. We discussed a deal that I was pleased with and I was able to go home and think about it. No pressure! Very Happy! More
Yamen and Ilya could not have been more professional. They went above and beyond my expectations. I will go with Yamen over and over again! They went above and beyond my expectations. I will go with Yamen over and over again! More
We put a deposit on a really nice 2008 highlander on Jan 8th and didn't get the car until Feb4th. Worst delivery process ever. The dealership put the car on their website before getting the title. The deal 8th and didn't get the car until Feb4th. Worst delivery process ever. The dealership put the car on their website before getting the title. The dealership said they would have it within 14 days so we continued with the sale. This information was revealed after we drove out to look at the car and made an offer on the vehicle. After two weeks we were a little upset about not getting the car yet. We asked for a kickback for waiting so long we got $500 so we were okay with that in hopes the car would be delivered soon. Another week had gone by and still no title, yet we had to call the registry ourselves and give them the vin number for the vehicle to find out the status of the title, no one from the dealership offered to do that for us. We worked with Kelly Byron (helpful person, thank you) in hopes that we could get some more help or something to make the now 3 weeks not hurt so badly. The dealership refused to help. The deal was still good and we continued because my wife really liked this specific highlander and deal. Finally after 28 days we finally got the car. The car has auto start but we were not given the original key fob for that. We paid the dealership for a sticker they didn't get one so they told us to send the receipt for a sticker. The highlander had a break light out so we paid $10 for the light and passed the inspection. We sent the dealership the receipt for the sticker and the $10 receipt for the bulb. The dealership wouldn't even pay for the bulb. Not worried about the $10 but for all we went through and waiting 28 days they should have had everything taken care of or at least given us the $10 for their car not passing inspection without issue. To be fair, the dealership offered to give us a rental but we live 1.5hrs away so to go get a rental car for what we thought would be a few days, then drive 1.5hrs home to turn around in hopes of getting the car soon and spend another 3hrs to get there and back wasn't worth our time or gas money. I would like to say thank you to Kelley Byron for keeping us informed as to what was happening each day! We did call the BBB about this and we were about to call a news station about this situation if it were to go another week without this car. We regret having to write this bad review but within that time of waiting for this car; our brother bought a car, we refinanced our house, and our nephew bought a car, all after the deposit was put on this car. Good luck with your purchases at Kelly and the title holders of their used vehicles. More
Great place to buy. Have been buying cars from Paul Panzini for over 20 years. Top notch salesman. Great asset to the Kelly family. If you are looking for a car look nowhere else!!! Panzini for over 20 years. Top notch salesman. Great asset to the Kelly family. If you are looking for a car look nowhere else!!! More
We really enjoyed working with Yamen Dallaji. He was informative, thorough and a really pleasant person to work with. There was no pressure. He took the time to listen to what we wanted. Yamen is ver informative, thorough and a really pleasant person to work with. There was no pressure. He took the time to listen to what we wanted. Yamen is very professional and at the same time very concerned and helpful. He shocked me a couple of times by being such a nice, caring man. More
It was a pleasure dealing with these employees of Kelly Jeep. I have dealt with other dealers for years and Dealing with these people made purchasing a vehicle stress free. Jeep. I have dealt with other dealers for years and Dealing with these people made purchasing a vehicle stress free. More
I began dealing with Erin through internet sales a couple of weeks before I was able to get to the dealership itself. During that process mot of the ground work was done, we had more or less come to terms on of weeks before I was able to get to the dealership itself. During that process mot of the ground work was done, we had more or less come to terms on a price and all that was left was trade in value of my vehicle and a couple other little face to face negotiations. When the time came for me to go to the dealer I had to cancel and the dealer held the specific vehicle for me until a day I could arrive. I met with Larry Bousbaa and the rest of the negotiation could not have gone better. Although a little short on my trade, we were able to work out a remote start and Kelly met me on all other portions of my negations...Really the process could not have been easier!! More
I bought a 2010 jeep x package with hemi gorgeous truck,but wasn't performing the way it should of.after 5 visits and addressing the same issue they were not able to fix the problem with the truck. T truck,but wasn't performing the way it should of.after 5 visits and addressing the same issue they were not able to fix the problem with the truck. They weren't sure if there even was a problem. They couldn't say 100% if it was the characteristic of the truck.Once I got Andew Turransky involved he went above & beyond to make me a repetitive customer not only did I get into a 2013 jeep grand cherokee limited but I was giving a good deal do to the aggravation of the previous truck wich I only owned for roughly 2 months.Andrew was quick to make my problem his problem (good luck with that drew lol)!!!im very satisfied customer!! not because I'm in another vehicle but how I was treated & how Andrew handled the whole situation.im proud to say I will remain a loyal customer sending friends & family & I also will b ordering a 2014 jeep grand cherokee in a month or so.ty Corey nance my sales person and Kelly Byron for being patient and professional with me & most greatful to Andrew Turranskey who made my not so good experience a very great experience in the end.very happy customer & glad to do business again in the near future!!!!! More
This is my 2nd purchase from Scott Lassiter with the help of Paul Panzini, Sales Manager and Rob Page the Business Manager. As always extremely pleasant to work with them. Scott with his great knowledge of m of Paul Panzini, Sales Manager and Rob Page the Business Manager. As always extremely pleasant to work with them. Scott with his great knowledge of my new 300 and Mr Panzini for making the price just right, and Mr Page handling the paperwork was fast and efficient. Please see these guys for your next purchase at Kelly Jeep Chrysler. More