Kelly Jeep Chrysler

From start to finish this purchase was a very positive experience. Scott was friendly, courteous, informative and above all, patient. He listened to my requests and needs and fulfilled them much to my ex experience. Scott was friendly, courteous, informative and above all, patient. He listened to my requests and needs and fulfilled them much to my expectations. He never once made me feel pressured and that is the reason he got the sale. I will be calling Scott soon to see if he can help my husband into a new jeep.!! More

Very happy with our new Jeep Wrangler and our overall experience with Kelly Jeep Chrysler. The sales and delivery processes were smooth and efficient and I would gladly recommend Kelly to friends, relat experience with Kelly Jeep Chrysler. The sales and delivery processes were smooth and efficient and I would gladly recommend Kelly to friends, relatives and colleagues considering a Jeep purchase. More

I'd been to another dealership prior to Kelly which was much closer to home & work. They were not willing to work with me and were pushing hard to sell me a vehicle I really didn't want. See ya'. My In was much closer to home & work. They were not willing to work with me and were pushing hard to sell me a vehicle I really didn't want. See ya'. My Internet search lead me to Kelly, which was much farther for me to travel from the south shore. I spoke to Justin Sullivan on the phone who was very helpful and easy to deal with. I explained I was very interested in a particular Wrangler Unlimited they had, but wanted to keep the price minimal, of course. I explained, also, that it was a distance for me to travel, so we would need to settle on a price over the phone before visiting, I wasn't going to make the trip out there and come out empty handed. Justin worked with me, we settled on a price. At the dealership Steven Sullivan was very friendly, accommodating, and very easy going. No pressure, just an easy conversation about the next steps in the process. He always made sure my questions were answered if if he did not have an immediate answer, throughout the whole process. I was able to get a decent trade on my old Dodge truck, without batting an eyelash, they met my trade expectations (unlike the previous dealership). Robert Page worked diligently to beat the financing rate I'd already secured prior to arriving at Kelly. The deal was finalized and I'm very happy with the end result. More

Great experience, have to say it was easy. Happy to have a new car and not feel pressured at all. I will definately come back and plan on doing all of my future car buying and leasing through this dealershi a new car and not feel pressured at all. I will definately come back and plan on doing all of my future car buying and leasing through this dealership. More

Larbi Bousbaa was terrific. He showed Me just the car I wanted. He explained everything about the car & answered all my Questions. I put a deposit & came back the next day with my Husband. He was just as n wanted. He explained everything about the car & answered all my Questions. I put a deposit & came back the next day with my Husband. He was just as nice & professional with my Husband. No attitude like I already got the sale. Robert Paige was very professional. Explained all of my options & was very nice & friendly @ the same time. More

I will go back for my next car and send anyone else I can in the direction of Kelly Jeep in Lynnfield, MA. Shopping for a new car is fun and exciting when it comes to imagining yourself behind the wheel o in the direction of Kelly Jeep in Lynnfield, MA. Shopping for a new car is fun and exciting when it comes to imagining yourself behind the wheel of your new ride but we all know the car buying experience can be less than fun when it comes to the negotiation of price and trade value. I shopped around for a while and was disappointed everywhere I went......that is until I arrived at Kelly Jeep and met Salesman James Moore. I had been hunting online and browsing lots for a new Jeep Wrangler. Different dealers told me different versions of the specifications and options on their jeeps. Many gave me bottom line prices that turned out to not be the bottom line, or low balled on my trade. My experience with Kelly Jeep in Lynnfield began with Janelle Kingston, Janelle is the internet sales cutie....she emailed me options, I told her what I wanted in a jeep, what was a "must have" and what would be "nice to have" options, and the realistic price range I was looking to spend. Moments later I received a list of 3 jeep options that were all exactly what I asked for. I told her I would be in and she told me she would introduce me to a salesman. Next I met with James Moore, one of the sales guys. He politely introduced himself and told me he knew I was coming and had an idea what i was looking for. We walked through the lot and found the cars I was interested in quickly and decided to take one for a spin. James was a straight shooter and just a nice guy, knowledgeable about Jeeps and very personable. His sense of humor made the experience better too. Meanwhile, back at the dealership they were looking at my trade. At one point James asked what I owed on my trade so I just said "what I owe shouldn't matter in the evaluation of my car's trade value." (not my first rodeo) James just said in response "no, it doesn't, not a problem.". During every interaction at Kelly Jeep there were never any high pressure sales tactics, which I had experienced at other dealerships. Shortly after the test drive I was introduced to the Sales Manager, Andrew.......not as a negotiating ploy (we hadn't even started negotiating yet) Andrew just happened to be from my home town and wanted to say "hello". There was no phoniness or sales tactic here and it was obvious. Now it was the moment of truth. They had an offer on my trade and I was still considering what to offer on the new Jeep, which I absolutely lover but tried not to show. The values and prices of my trade and the new jeep were being considered independently which is how I prefer to deal discuss them. They offered a fair price on my trade and I countered. I was only asking for slightly more than what I owed. They discussed it and agreed. Now on to discuss the Jeep price. I had compared the "bottom line" prices of comparable vehicles at Kelly Jeep to the "bottom line" prices at other dealerships and Kelly Jeep was more reasonable, and better on my trade in value. Knowing the bottom line dollars I agreed and we had a deal. It was as low stress as it gets. Now on to the financing. I test drove on a Sunday night when the banks were closed so I would have to go back the next day. I was pre-approved by my own bank and let them know it. Still Rob, the business/finance guy, shopped around and found me an even lower rate at a local bank. He was pleasant, fast and efficient getting the paperwork done, the loan details, the registration transfer....and with a great sense of humor when I initialed in the wrong place requiring him to re-print a few forms. At the end of the paperwork Rob just said "so, you wanna take it home tonight?" ummmmmm, yes! James set up the bluetooth for my iPhone, switched plates and helped me remove the personal items from my old vehicle since I wasn't expecting to be taking the new Jeep home yet. Then James made an appointment for me to return later to pick up the new registration, have side steps installed (which was part of the purchase) and get the inspection completed. This was the most pleasant, fair and efficient car buying experience I have ever had I love my new Jeep. This is the 6th car purchase I have negotiated and by far the most stress free. I hope you have the same car buying experience I had and if you go to Kelly Jeep in Lynnfield odds are you will. More

We had a great experience working with Kelly Jeep of Lynnfield. They made the process as quick and painless as possible. We will definitely use/recommend them in the future. Thank you for the great serv Lynnfield. They made the process as quick and painless as possible. We will definitely use/recommend them in the future. Thank you for the great service! More

I negotiated a great price over the phone, went in, signed the paperwork and was done! It was a pleasant experience and low pressure. My salesperson was Roberto Alicea, who was helpful and nice. I w signed the paperwork and was done! It was a pleasant experience and low pressure. My salesperson was Roberto Alicea, who was helpful and nice. I would definitely recommend Kelly to a friend. More

After having a bad experience at another dealership I contacted Kelly Jeep via email for a price quote. The response was quick and I received a very competitive price. I came into the dealership and staf contacted Kelly Jeep via email for a price quote. The response was quick and I received a very competitive price. I came into the dealership and staff was very friendly and accommodating. Kelly Jeep did not have the car available in the color i wanted so they located one elsewhere and brought it within a few days. My previous experience with dealerships was very dreadful. Kelly Jeep made my car buying experience enjoyable. More

From the initial interaction I had with Justin Sullivan, through the sales process and the final signing of the paperwork with the business office, the dealership was a complete pleasure to deal with. Jane through the sales process and the final signing of the paperwork with the business office, the dealership was a complete pleasure to deal with. Janet Gadsby the sales consultant I worked with was completely professional and very helpful in finding the car I was looking for and showing all the cars features. Janet was a real pleasure to work with and made the sales process both easy and enjoyable. I've purchased at least six new cars from different dealership and my experience at Kelly Chrysler Jeep was by far the best i've had. More