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Kelly Jeep Chrysler

Lynnfield, MA

4.2
1,262 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle. With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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353 Broadway

Lynnfield, MA

01940

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Showing 1,262 reviews

December 17, 2014

Alex Zamakis went the extra mile Alex followed up and worked diligently on a deal that would suit our needs. He was a consummate professional and demonstrated that he cared. I will re More

by Jessica G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Zamakis
October 09, 2014

WAY Above and Beyond......5 Stars is not Enough I have never bought a new car. I have never even been to a dealership. So, I was worried that even walking onto the lot, I would get swindled. Bria More

by mdprinci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 07, 2014

Great Dealership and Sales People to Purchase a Car From Dave and Larry were of great help in purchasing my new 2015 Grand Cherokee Altitude. Dave walked us through the show room to show us some of the featu More

by rickt3252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Sullivan
August 24, 2014

Exemplary dealership The purchase of my Town and Country went to perfection. Everyone that I dealt with was knowledgeable and presented such expertise on this vehicle th More

by Paulalawless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Lassiter, Erin MacKenzie
August 19, 2014

Kelly really does "make it easy!" I just leased my 3rd vehicle from Kelly Jeep! They have always been professional and courteous with me! Janelle contacted me to remind me that my More

by Lanoue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Artis Purdie
July 20, 2014

lost another customer I recently experienced trouble with my jeep and the dealership was NEVER able to find a solution for it. They were so persistent that the vehicle was More

by ayquiles01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce Wallace
Jul 24, 2014 -

Kelly Jeep Chrysler responded

We apologize that you did not have a better experience with us. We believe the issue with your Jeep was caused by an after-market remote starter system being installed improperly. As you know, we suggested that you have the system removed by the installer so at the very least, we could rule that out as a possible cause of the issue. You did not want to have the system removed so we attempted many different solutions to try to resolve the issue and allow you to keep the remote start system. We also agreed to perform much of the labor free of charge in addition to providing free rental vehicles while trying to rectify the intermittent problems you were experiencing. Again, we apologize that we were not able to resolve your issue to your satisfaction.

July 07, 2014

Leasing at Kelly Jeep was ''EASY'' The whole Kelly Jeep experience was wonderful.I had already put a deposit on a Jeep at a local dealership but they couldn't get me the car.I contacted More

by newjeep2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Sullivan, Erin MacKenzie
Aug 07, 2014 -

Kelly Jeep Chrysler responded

You are very kind newjeep2014, thank you very much for your dedication to a great car shopping experience. 80 miles is certainly a long way to travel, and we couldn't be happier knowing your drive home included a smile on your face! Please let us know if there is anything else we can do to make this past experience even better, and we look forward to seeing you again newjeep2014!

February 27, 2014

I shopped around at many dealerships before choosing to do business with Kelly. They had a huge selection of cars available which really helped in negotiating the best price. Negotiating for a car is nev More

by dcipher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom MacDonald
Aug 07, 2014 -

Kelly Jeep Chrysler responded

That's our goal dcipher! We Make It Easy is built into our business model, so our customers know how easy it is to car shop at Kelly Automotive. We couldn't be happier to hear that your experience was so easy and pressure-free. Don't hesitate to let us know if we can help you again, and thank you so much for taking time out to review us and share your experience with others dcipher. Enjoy the new vehicle!

February 11, 2014

Just wanted to express my gratitude to Artis & the service department for taking care of a SRS issue i was having with our Dodge Nitro, he not only took care of the problem properly & in a timely man More

by anthony18b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Purdie
Feb 20, 2014 -

Kelly Jeep Chrysler responded

That's wonderful to hear Tony. Thank you for sharing your experience with Artis and our Service team at Kelly Jeep Chrysler. We apologize for the recall issue, but we hope to see you back at the dealership again and look forward to helping you.

January 13, 2014

I was not sure about buying a jeep because I have been buying Mercedes Benz for the past 12 years. The service and attention that I got at the dealership from Mr. Moore far exceeded what I thought it wou More

by pdemaio33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 20, 2014 -

Kelly Jeep Chrysler responded

Thank you Paula, for both reviewing our dealership here online, and giving us a chance to earn your business. We can't thank your daughter Niki enough for her referral of our dealership and team, and we're so glad James and our dealership helped get you into a wonderful new Grand Cherokee. We too look forward to doing business with you again in the future, and if there is anything our team can do for you in the meantime, please don't hesitate to let us know.

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