Kelly Jeep Chrysler

lost another customer I recently experienced trouble with my jeep and the dealership was NEVER able to find a solution for it. They were so persistent that the vehicle was I recently experienced trouble with my jeep and the dealership was NEVER able to find a solution for it. They were so persistent that the vehicle was fine, found no issues, and was told it was ok to drive. WRONG! After picking it up on several occasions, I would drive it off the lot and yet again, had the same malfunction at least 6-8 times within the past 3 months. My jeep was towed a total of 6'xs because of their bad judgement and kept it for weeks because of their lack of knowledge. Thanks to Kelly... I got rid of this jeep. HORRIBLE customer service in their service dept! DO NOT buy your next vehicle at any Kelly dealership or you will regret it for life. More

Leasing at Kelly Jeep was ''EASY'' The whole Kelly Jeep experience was wonderful.I had already put a deposit on a Jeep at a local dealership but they couldn't get me the car.I contacted The whole Kelly Jeep experience was wonderful.I had already put a deposit on a Jeep at a local dealership but they couldn't get me the car.I contacted Kelly Jeep and talked to Justin and Erin. I told them I didn't want to travel 80 miles if they didn't think they could match the deal I had with the other dealership.When we arrived Erin introduced us to Yamen.He was very professional and made us feel very comfortable.Yamen was not your typical salesperson.He was very attentive to us the whole time we were there. He went above and beyond to get the best deal on the new jeep. They even beat the other dealership's offer.When you say buying at Kelly Jeep is ''EASY" it really was.When we returned the next day to pick up the car,Yamen knew we were on a time restraint and had everything ready.He explained everything in great detail so we understood how to use the new features.I also enjoyed the full tank of gas!See you in 3 years if not before.It was well worth traveling the 80 miles to receive the service that Yamen and Kelly Jeep gave us. More

I shopped around at many dealerships before choosing to do business with Kelly. They had a huge selection of cars available which really helped in negotiating the best price. Negotiating for a car is nev do business with Kelly. They had a huge selection of cars available which really helped in negotiating the best price. Negotiating for a car is never a "fun" process, but I was able to negotiate a great deal via email and they followed through 100% on the deal. The people I dealt with online and in person were professional and courteous. I did not feel pressured into buying anything I didn't want or need, just given good information and allowed to make my own decisions. Delivery of the car went very smoothly - I don't buy cars that often, but they made it easy. I hope the car treats me as well as these guys! More

Just wanted to express my gratitude to Artis & the service department for taking care of a SRS issue i was having with our Dodge Nitro, he not only took care of the problem properly & in a timely man service department for taking care of a SRS issue i was having with our Dodge Nitro, he not only took care of the problem properly & in a timely manner it appears that the problem was being caused by a manufacturer recall & didn't end up costing us any money. Thank you, Tony, Autocraft Collision More

I was not sure about buying a jeep because I have been buying Mercedes Benz for the past 12 years. The service and attention that I got at the dealership from Mr. Moore far exceeded what I thought it wou buying Mercedes Benz for the past 12 years. The service and attention that I got at the dealership from Mr. Moore far exceeded what I thought it would be. I am not only looking for a good reliable car, but it is important to me to have the customer service while I own my car. The service was better than anything that I have experienced at Herb Chambers in the past 12 years altogether. Mr. Moore talked me right out of a Mercedes and into the 2014 Jeep Grand Cherokee, and out of all the dealerships that I have been visiting (5 in all), he was the only one that impressed me. I almost bought a Range Rover the week before I purchased the Jeep and at the last minute my daughter, Niki Sella, who is also a customer of Kelley Jeep talked me into visiting your dealership and I am happy that I did. Thank you and I look forward to doing future business with you. Paula DeMaio More