Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Jeep Chrysler
Lynnfield, MA
1,260 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle.
With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,260 reviews
October 01, 2015
My first visit was not good. There was miscommunication with service Dept. I brought the car in for its first visit to have an oil change plus software recall. They did NOT do the There was miscommunication with service Dept. I brought the car in for its first visit to have an oil change plus software recall. They did NOT do the oil. I realized this As I signed out. I was out of time and could not wait to point this out. I cannot rate you because this was probably partly my fault for not making sure of what I needed. More
by Larryb
Verified CustomerEmployees Worked With
Not sure
October 01, 2015
RESPONSIBLE NOTHINGS PERFECT BUT I WENT IN TO GET SOME WORK DONE AND THEY WHERE ALL VERY PROMPT AND COURTEOUS. I HAD NO PROBLEMS WITH THE SERVICE REPS AND WORK WE NOTHINGS PERFECT BUT I WENT IN TO GET SOME WORK DONE AND THEY WHERE ALL VERY PROMPT AND COURTEOUS. I HAD NO PROBLEMS WITH THE SERVICE REPS AND WORK WELL DONE. More
by mvega5
Employees Worked With
Fred Sylvester
October 01, 2015
Fabulous Staff And Service Artis Purdie as Service Advisor went above & beyond in answering/expediting my service needs. Gus Doughman, my salesman for this vehicle, was also exc Artis Purdie as Service Advisor went above & beyond in answering/expediting my service needs. Gus Doughman, my salesman for this vehicle, was also excellent in his assistance/help re: my issue. I would highly recommend Kelly for purchasing a vehicle and servicing that vehicle. So very very pleased! More
by CAPIERCE
Employees Worked With
Artis Purdie, Gus Doughman
October 01, 2015
went to look and ended up with a car My wife and I went to check out the prices and possibilities for buying or leasing a car - we got from them in the past and li My wife and I went to check out the prices and possibilities for buying or leasing a car - we got from them in the past and liked them - and they made us an offer on a used car that was incredibly great but we left to go to another dealer . We loved that there was no pressure when we left . We came back and signed the dotted line, picked up the car 3 days later and love the car . More
by happy customer
October 01, 2015
That was easy! My local garage told me my oil pan was leaking and I was so worried how everything would go as it was just a few months after purchasing my car but it My local garage told me my oil pan was leaking and I was so worried how everything would go as it was just a few months after purchasing my car but it was so easy, fixed in one day and for free. Artis was very friendly and I will request him again. Only con was that some other staff seemed to be having personal conversations in front of customers that made it seem like there was a lot of tension between staff--very awkward to be standing there. More
by mkell2
Employees Worked With
Artis Purdie
September 30, 2015
Excellent Service! Excellent and fast service. Very professional. Called me to let me know covered under warranty and had car ready 2 days earlier. As a female, it's ver Excellent and fast service. Very professional. Called me to let me know covered under warranty and had car ready 2 days earlier. As a female, it's very challenging not to "get taken". Artis was respectful and I appreciate that. More
by mefrn
Employees Worked With
Artis Purdie
September 30, 2015
Quick repair My car was brand new-only two weeks old. Rear door/hatch wouldn't open. 30 minutes later, latch was replaced and on my way. My car was brand new-only two weeks old. Rear door/hatch wouldn't open. 30 minutes later, latch was replaced and on my way. More
by LKEFALAS14
Employees Worked With
Bill Perkin, Dan Wendt
September 30, 2015
Just an oil change, but quick service Went in after work to get an oil change. They took my vehicle in quickly, but I waited about 45 minutes. Once they pulled my vehicle out of the serv Went in after work to get an oil change. They took my vehicle in quickly, but I waited about 45 minutes. Once they pulled my vehicle out of the service bay, they parked it right in front of where I would exit. Nice. HOWEVER. There were two vehicles parked in front of me that were not going anywhere for a while, and two more vehicles parked in the adjacent lane. So, I was blocked. I brought it to their attention before I left, but nobody came out to move any of those vehicles. I waited about 10 minutes, and then did a 65 point turn to exit. A little frustrating - I wish they were more attentive to the way other customers park when they come into the dealership. More
by kcaf0624
Employees Worked With
never dealt with any employees other than the tech who took my keys and the receptionist.
September 30, 2015
Quick and Friendly Service! I needed an oil change and my car had a recall. At check-in, Fred was great! He reviewed everything and explained how long the service should take. I I needed an oil change and my car had a recall. At check-in, Fred was great! He reviewed everything and explained how long the service should take. I was very pleased that it took even less time than expected! More
by JCL
Employees Worked With
Fred Sylvester
September 30, 2015
Jeep review 2015 I usually have outstanding experiences at this dealership, but I was disappointed at my last visit. I had booked my appt & a loaner car about 2 weeks I usually have outstanding experiences at this dealership, but I was disappointed at my last visit. I had booked my appt & a loaner car about 2 weeks in advance. My loaner car was not ready when I arrived & I had to wait about 20 minutes at least. When I asked how much longer, I was told they were busy, which I understand that, but I booked 2 weeks prior. It seemed They were trying to talk me out of the rental, but I had a doctor's appointment I needed to get to. Needless to say, I was disappointed. More
by RUBUS5
